# Waiting List Co-Ordinator - Plastic Surgery - B4

> NHS job listing from Job Clerk for NHS Greater Glasgow and Clyde.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/waiting-list-co-ordinator-plastic-surgery-b4/0f8d727e-8873-4124-9824-09a10bcca124
- **Markdown:** https://www.jobclerk.com/job/waiting-list-co-ordinator-plastic-surgery-b4/0f8d727e-8873-4124-9824-09a10bcca124.md

## Summary

- **Status:** Live
- **Employer:** NHS Greater Glasgow and Clyde
- **Town:** Glasgow
- **Region:** West of Scotland
- **Country:** Scotland
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £31,537 - £34,303
- **Contract type:** Permanent
- **Employment type:** Full time
- **Closing date:** 2026-06-07T23:59:00.000Z
- **Posted:** 2026-05-25T08:16:50.760Z
- **Source information URL:** https://apply.jobs.scot.nhs.uk/Job/JobDetail?JobId=256632
- **Application URL:** https://apply.jobs.scot.nhs.uk/DecideInternalExternal/DecideInternalExternal?JobId=256632
- **Employer website:** https://www.nhsggc.scot

## Job Content

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

### The role:

We have an exciting opportunity for a Band 4, Waiting List Co-ordinator within the Plastics & Burns Department at GRI – fulltime, 36 hours per week.

Key Responsibilities:

- Providing a high level of administrative support to the Waiting List Managers / Service Support Manager
- Prioritising and scheduling own workload to ensure compliance with NHS GG&C and Scottish Government targets
- Monitoring Outpatient and Inpatient Waiting Lists, and Cancer pathways
- Assisting in organising and prioritising the Plastics & Burns Service to aid effective forward planning e.g. notification of cancelled/reduced clinical sessions due to annual leave/study leave; thereby ensuring efficient use of resources

### Qualifications & Skills:

- Proven experience as a Waiting List Co-ordinator or similar role
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- Proficient in MS Office Suite and other relevant software
- Ability to work independently and collaboratively in a fast-paced environment
- Experience working with TrakCare is essential.
- Experience working with MicroStrategy is desirable

### Duration, Location, and Working Pattern:

- Location based in Glasgow Royal Infirmary.
- Permanent contract.
- There is 1x full-time post available at 36 hours.
- The shift pattern for this post is Monday to Friday (08:00-16:00).

### Knowledge, training, qualifications and/or experience required to do the job:

- Enthusiasm and drive to make sure that the targets are met for the benefit of patients is the key to success in this post, and this comes from a solid background in which extensive experience of all elements of the patient journey has been gained.
- An understanding of the Health Service in Scotland in particular waiting time targets and guarantees. An understanding of the workings of the acute clinical setting.
- Knowledge of Medical terminology
- Good organisational and communication skills
- Previous experience working with clinical systems desirable. Sound knowledge of the workings of the acute clinical setting
- Proficiency in analysing data using Database Management (Microstrategy and Microsoft Excel)
- Ability to present complex information clearly and logically in both written and oral forms
- Experience of data handling and producing reports, including oral, written, numerical and graphical information. Can present complex information clearly and logically.
- Knowledge of obligations with regard to the General Data Protection Regulations (GDPR), Caldicott Guidelines and the Freedom of Information Act.
- Ability to work independently or as part of a multidisciplinary team.

### What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

### For an informal discussion, please contact:

Agata Dabrowska, Admin/Waiting List Manager, 0141 956 0804, Agata.Dabrowska@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

## Job Details

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We have an exciting opportunity for a Band 4, Waiting List Co-ordinator within the Plastics & Burns Department at GRI – fulltime, 36 hours per week.

Key Responsibilities:

Qualifications & Skills:

Duration, Location, and Working Pattern:

Knowledge, training, qualifications and/or experience required to do the job:

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:

Agata Dabrowska, Admin/Waiting List Manager, 0141 956 0804, Agata.Dabrowska@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible. Due to the volume of applications that we receive, we will not be able to provide shortlisting feedback.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

From 1 April 2026, the Agenda for Change full-time working week will reduce from 37 hours to 36 hours. Part-time working hours will be reduced on a pro-rata basis. A corresponding increase in the hourly rate will apply, ensuring that overall pay remains unchanged.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

## Documents

- [GGC 246234 JD (PDF, KB)](https://apply.jobs.scot.nhs.uk/Job/GetJobAdvertDocument?Id=1131436&JobId=256632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
