# Waiting List Booking Co-ordinator

> NHS job listing from Job Clerk for Cardiff and Vale University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/waiting-list-booking-co-ordinator/621f8367-e6ce-48c2-9e70-e105f80803aa
- **Markdown:** https://www.jobclerk.com/job/waiting-list-booking-co-ordinator/621f8367-e6ce-48c2-9e70-e105f80803aa.md

## Summary

- **Status:** Live
- **Employer:** Cardiff and Vale University Health Board
- **Location:** University Hospital of Wales
- **Workplace type:** onsite
- **Profession:** Appointments administrator
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Mon-Friday 8.30-5.00 & occasional saturdays)
- **Closing date:** 2026-09-21T22:59:00.000Z
- **Posted:** 2026-09-03T10:01:04.438Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Radiology/Radiology-v8270614
- **Application URL:** https://apps.trac.jobs/job-advert/8270614?ShowJobAdvert=&feedid=9002
- **Employer website:** https://cavuhb.nhs.wales

## Job Content

### Job overview

A vacancy has arisen for an enthusiastic person to join our busy Radiology Department across University Hospital Wales. The Waiting List Appointment Coordinator role within Radiology Department involves the participation in all duties relevant for the day to day operations within the radiology waiting list/appointments office(s) and assisting the department with regards to all waiting list management issues. The Radiology Department is extremely busy with daily deadlines to meet.

We are looking for someone who is self motivated and who demonstrates outstanding attention to detail. Proven computer knowledge, organisational skills and the ability to cope well under pressure are all a requirement for the post.

As you will be the first point of contact and will be required to liaise with the patient and a wide range of colleagues, clinicians and nursing staff, excellent customer service skills are paramount to this role, as well as having good written and verbal communication skills. You must be able to demonstrate the ability to deal with the public in a professional and approachable manner.

### Main duties of the job

To participate in all duties relevant for the day to day operations within the Radiology waiting list/appointments office(s) and assist the department with regards to all waiting list management issues.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

## Person Specification

### Skills

**Essential**

- Communication skills Excellent data entry/ keyboard skills Experience of using computer packages such as Excel and Word
- Organised and methodical Attention to detail Excellent telephone manner

### Experience

**Essential**

- Sufficient administrative and clerical experience

### Qualification

**Essential**

- Minimum 5 GCSE (to include English and Mathematics) or equivalent qualifications/or appropriate previous experience

### Special Knowledge

**Essential**

- Understanding of NHS waiting times targets and pathways Understanding of UHB Policies Awareness of GDPR/Data Protection Act

### Personal qualities

**Essential**

- Able to liaise with members of the public/other organisations and General Practitioners. Capable of dealing with sensitive and confidential documents and situations

## Documents

- [jdps - english (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?vdoc=10585671)
- [oh form - ig ffurflen (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10585672)
- [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630)
- [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422)
- [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.