# Waiting List Administrator

> NHS job listing from Job Clerk for Nottingham University Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/waiting-list-administrator/140902fd-f84c-4992-b80b-a34469fb8e9b
- **Markdown:** https://www.jobclerk.com/job/waiting-list-administrator/140902fd-f84c-4992-b80b-a34469fb8e9b.md

## Summary

- **Status:** Live
- **Employer:** Nottingham University Hospitals NHS Trust
- **Town:** Nottingham
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-06-10T23:59:00.000Z
- **Posted:** 2026-06-01T14:40:30.427Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Nottinghamshire/Nottingham/Nottingham_University_Hospitals_NHS_Trust/Endoscopy/Endoscopy-v7897693
- **Application URL:** https://apps.trac.jobs/job-advert/7897693?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nuh.nhs.uk

## Job Content

### Job overview

We currently have a post for a Full-time Waiting List Administrator working in our expanding Endoscopy service which covers City Campus, Treatment Centre and QMC Campus.

Working  full-time 37.5 hours per week across  Monday to Friday between the hours of 7.30am – 19:30pm on a flexible fair share rota basis and weekend working between 07:30- 16:00 on a rotational basis.

Endoscopy is a busy and fast paced department and while working as part of the whole team you will need to have the capability to prioritise your own workload, be confident, flexible and adaptable to varying situations in this busy environment

You will also be responsible for booking patients onto the correct waiting list within the appropriate time frame and other administrative duties which include covering our busy front facing reception area.

### Main duties of the job

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a sound administrative background.

You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential as well as an excellent telephone manner.

You will be responsible for welcoming patients to the Endoscopy Unit covering reception duties, listing patients onto the appropriate waiting list and then contacting patients to book them an appointment within the correct timescale alongside other administrative duties. Knowledge of cancer pathway targets would be an advantage.

### Detailed job description and main responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

## Job Details

We currently have a post for a Full-time Waiting List Administrator working in our expanding Endoscopy service which covers City Campus, Treatment Centre and QMC Campus.

Working full-time 37.5 hours per week across Monday to Friday between the hours of 7.30am – 19:30pm on a flexible fair share rota basis and weekend working between 07:30- 16:00 on a rotational basis.

Endoscopy is a busy and fast paced department and while working as part of the whole team you will need to have the capability to prioritise your own workload, be confident, flexible and adaptable to varying situations in this busy environment

You will also be responsible for booking patients onto the correct waiting list within the appropriate time frame and other administrative duties which include covering our busy front facing reception area.

## Job Description

You will be a conscientious and enthusiastic team player with excellent organisational and communication skills with a sound administrative background.

You will need to be able to demonstrate a clear understanding of confidentiality issues, be well motivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. The ability to manage your time and prioritise your workload whilst remaining patient focused is essential as well as an excellent telephone manner.

You will be responsible for welcoming patients to the Endoscopy Unit covering reception duties, listing patients onto the appropriate waiting list and then contacting patients to book them an appointment within the correct timescale alongside other administrative duties. Knowledge of cancer pathway targets would be an advantage.

## Responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

## Person Specification

### Experience

**Essential**

- Demonstrate knowledge of waiting list processes

**Desirable**

- Recent past NHS experience
- Knowledge of waiting list processes

### Communication

**Essential**

- Ability to develop good working relationships at all levels in a hospital environment
- Ability to deal tactfully with a wide range of people including patients
- Ability to priorities work and use initiative

### Judgement skills

**Essential**

- Able to use judgement to make decisions in order to solve problems / enquiries escalating as appropriate to the Waiting List Co-ordinator

### Training & Qualifications

**Essential**

- GCSE Level or equivalent in Maths/English Grades A-C
- Able to use Microsoft Office

**Desirable**

- NVQ level 2/3 Business Admin

## Documents

- [wla person spec (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10177649)
- [mindful employer (pdf, 312.6kb)](https://www.healthjobsuk.com/documents?edoc=1778)
- [equal opportunities (pdf, 312.6kb)](https://www.healthjobsuk.com/documents?edoc=1780)
- [wla job description (pdf, 432.4kb)](https://www.healthjobsuk.com/documents?vdoc=10177648)
- [disability confidence scheme (pdf, 272.6kb)](https://www.healthjobsuk.com/documents?edoc=1781)
- [rehabilitation of ex offenders (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=1974)
- [equality diversity and inclusion (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?edoc=1779)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
