# Voluntary Services Administrator > NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/voluntary-services-administrator/2041e35b-b49e-4043-9614-9b1d235d456f - **Markdown:** https://www.jobclerk.com/job/voluntary-services-administrator/2041e35b-b49e-4043-9614-9b1d235d456f.md ## Summary - **Status:** Live - **Employer:** Cambridge University Hospitals NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 p.a. pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) - **Closing date:** 2026-05-26T23:59:00.000Z - **Posted:** 2026-05-21T16:21:09.594Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Corporate_Resourcing/Corporate_Resourcing-v8017925 - **Application URL:** https://apps.trac.jobs/job-advert/8017925?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cuh.nhs.uk ## Job Content ### Job overview Do you enjoy working with people, keeping things organised and making a positive difference every day? We are looking for a motivated, friendly and highly organised individual to provide a professional support service to Voluntary Services. You’ll offer a blend of administrative and practical support for our volunteers and respond to enquiries from members of the public, internal departments and volunteers themselves. This is a varied role in a busy, people-focused environment. You’ll need excellent communication skills, strong attention to detail and the ability to manage a high volume of emails, phone calls and requests while staying calm, helpful and professional. A flexible, “can-do” approach and confidence in using IT systems (including spreadsheets) will help you thrive. ### Main duties of the job To provide a professional support service to Voluntary Services, encompassing administrative and practical support for volunteers, and handling general public enquiries alongside specific requests from internal teams and individual volunteers. ### Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment The advert will close at midnight on 26 May 2026. Interviews are due to be held in the week commencing 15 June 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Job Details Do you enjoy working with people, keeping things organised and making a positive difference every day? We are looking for a motivated, friendly and highly organised individual to provide a professional support service to Voluntary Services. You’ll offer a blend of administrative and practical support for our volunteers and respond to enquiries from members of the public, internal departments and volunteers themselves. This is a varied role in a busy, people-focused environment. You’ll need excellent communication skills, strong attention to detail and the ability to manage a high volume of emails, phone calls and requests while staying calm, helpful and professional. A flexible, “can-do” approach and confidence in using IT systems (including spreadsheets) will help you thrive. ## Job Description To provide a professional support service to Voluntary Services, encompassing administrative and practical support for volunteers, and handling general public enquiries alongside specific requests from internal teams and individual volunteers. ## Responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: The advert will close at midnight on 26 May 2026. Interviews are due to be held in the week commencing 15 June 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Person Specification ### Skills **Essential** - Strong communication and interpersonal skills, with a focus on customer service - Ability to work independently and manage workload with minimal supervision - High level of accuracy and attention to detail in data entry and documentation **Desirable** - Experience in training or mentoring colleagues ### Knowledge **Essential** - Proficiency in Microsoft Office applications including Word, Excel and Outlook - Understanding of confidentiality and data protection **Desirable** - Knowledge of the Trust including awareness of the Trust priorities ### Experience **Essential** - Experience working in a fast-paced environment with the ability to prioritise tasks effectively - Working in a customer service environment **Desirable** - Experience of working in NHS staffing or operational environments - Dealing with difficult situations ### Qualifications **Essential** - Educated to GCSE level or equivalent **Desirable** - NVQ level 2 Customer Service / Business Admin / ITW or equivalent ### Additional Requirements **Essential** - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of Safe, Kind, Excellent. ## Documents - [applicant information pack (pdf, 416.4kb)](https://www.healthjobsuk.com/documents?vdoc=10318704) - [information for applicants - completing your application (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10318705) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.