# Voluntary and Community Development Administrator

> NHS job listing from Job Clerk for Sussex Community NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/voluntary-and-community-development-administrator/480caaa5-f54f-4a75-a33a-2f083435f1d1
- **Markdown:** https://www.jobclerk.com/job/voluntary-and-community-development-administrator/480caaa5-f54f-4a75-a33a-2f083435f1d1.md

## Summary

- **Status:** Live
- **Employer:** Sussex Community NHS Foundation Trust
- **Town:** Brighton
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £24,937 - £26,598 Per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time, Flexible working, 22.5 hours per week (3  x 7.5 days a week)
- **Closing date:** 2026-06-14T23:59:00.000Z
- **Posted:** 2026-06-02T12:31:05.004Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Sussex/Brighton/Sussex_Community_NHS_Foundation_Trust/Administrative_Services/Administrative_Services-v8052242
- **Application URL:** https://apps.trac.jobs/job-advert/8052242?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sussexcommunity.nhs.uk

## Job Content

### Job overview

The Voluntary and Community Development Team seeks a part-time Administrator for 22.5 hours weekly. The successful candidate must be a strong administrator, flexible, enthusiastic, organised, a great communicator, and able to work well in a supportive team environment.

You will act as a key point of contact for all potential and current volunteers, external stakeholders and colleagues and will provide a supportive response to a range of queries relating to volunteers

You will also play a key role in fulfilling the processes and procedures within the service to ensure the volunteer’s journey is seamless and delivered on time.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants who do not already have the right to work in the UK are unable to be considered for this position

The role requires working on Mondays and Wednesdays, with a third working day of either Tuesday or Thursday to be agreed at offer stage.

### Main duties of the job

- Administer and provide support to deliver all volunteer recruitment processes in a timely way

- Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers

- Ensure that all pre-volunteer clearances are completed by procedures including Disclosure Barring Service (DBS), Occupational Health  Questionnaires, References and Identity checks are obtained to maintain compliance with procedures and statutory requirements.

### Detailed job description and main responsibilities

- Provide a welcoming response for prospective and existing volunteers.
- Function as the initial point of contact, answering queries where able or directing enquiries to the relevant Voluntary Services Team member.
- Works closely within the team to support the team in developing and running an efficient and responsive administrative support function.
- Regularly communicates with volunteers, departments, clinicians, and support colleagues across the team. Will include travel to other sites throughout Sussex as part of the role.
- You will act as a key point of contact between the service and other corporate support services, such as Estates, Facilities, and Finance, for issues such as site visits, petty cash, and processing orders and invoices.
- Communicate with administrative support colleagues across the organisation and outside the community to build up relationships.
- Administer and provide support to deliver all volunteer recruitment processes.
- Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers guided by procedures and statutory requirements.
- Ensure that the Volunteer's new starter information is sent in a timely way to the services where the volunteer will be placed ready for services induction.   Booking venues and rooms relevant to any training activities
- Offer support with online training and to volunteers requiring assistance with access to the systems.
- Attend and take minutes for meetings as required by the Voluntary Services Team
- Attendance at the regular Voluntary Services Team Meetings as required.
- Authorised to manage local petty cash, order stationery and other office supplies.
- Undertake check and chat process to appropriate volunteers.
- Take part in collecting information for newsletters, reports, and presentations to ensure a high standard of accuracy and visual attractiveness.

## Job Details

The Voluntary and Community Development Team seeks a part-time Administrator for 22.5 hours weekly. The successful candidate must be a strong administrator, flexible, enthusiastic, organised, a great communicator, and able to work well in a supportive team environment.

You will act as a key point of contact for all potential and current volunteers, external stakeholders and colleagues and will provide a supportive response to a range of queries relating to volunteers

You will also play a key role in fulfilling the processes and procedures within the service to ensure the volunteer’s journey is seamless and delivered on time.

Please note: This role is not eligible for Skilled Worker visa sponsorship. Applicants who do not already have the right to work in the UK are unable to be considered for this position

The role requires working on Mondays and Wednesdays, with a third working day of either Tuesday or Thursday to be agreed at offer stage.

## Job Description

Administer and provide support to deliver all volunteer recruitment processes in a timely way

Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers

Ensure that all pre-volunteer clearances are completed by procedures including Disclosure Barring Service (DBS), Occupational Health Questionnaires, References and Identity checks are obtained to maintain compliance with procedures and statutory requirements.

## Responsibilities

Provide a welcoming response for prospective and existing volunteers.

Function as the initial point of contact, answering queries where able or directing enquiries to the relevant Voluntary Services Team member.

Works closely within the team to support the team in developing and running an efficient and responsive administrative support function.

Regularly communicates with volunteers, departments, clinicians, and support colleagues across the team. Will include travel to other sites throughout Sussex as part of the role.

You will act as a key point of contact between the service and other corporate support services, such as Estates, Facilities, and Finance, for issues such as site visits, petty cash, and processing orders and invoices.

Communicate with administrative support colleagues across the organisation and outside the community to build up relationships.

Administer and provide support to deliver all volunteer recruitment processes.

Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers guided by procedures and statutory requirements.

Ensure that the Volunteer's new starter information is sent in a timely way to the services where the volunteer will be placed ready for services induction. Booking venues and rooms relevant to any training activities

Offer support with online training and to volunteers requiring assistance with access to the systems.

Attend and take minutes for meetings as required by the Voluntary Services Team

Attendance at the regular Voluntary Services Team Meetings as required.

Authorised to manage local petty cash, order stationery and other office supplies.

Undertake check and chat process to appropriate volunteers.

Take part in collecting information for newsletters, reports, and presentations to ensure a high standard of accuracy and visual attractiveness.

## Person Specification

### Other

**Essential**

- Able to drive in own car across all sites in SCFT, occasional out of hours meeting/events.

### Experience

**Essential**

- Experience of working within a team
- Skilled administrator able to prioritise workload efficiently
- Contributing to the development of administrative or office procedures.

**Desirable**

- Communication effectively with a diverse range of people.
- Experience of dealing directly with volunteers and supporting them/dealing with their enquiries/requests in a timely manner.
- Arranging meetings involving people from different organisations – including co-ordinating diaries, booking meeting rooms and sending out agendas and paper.
- Stock control, ordering supplies and processing financial documentation.
- Handling personally or commercial sensitive information.
- Knowledge and awareness of supporting others – staff and/or volunteers

### Skills and Knowledge

**Essential**

- Able to communicate and explain administrative procedures and issues in a clear, concise way to a diverse range of people.
- Ability to respond in a kind and sensitive way to a variety of people, including some who may be upset/distressed or unhappy.
- Advanced skills in using Microsoft Office software to create attractive and well laid out documents and presentations. Able to use Microsoft Outlook for diary, workload, and email management.
- Able to write clear meeting minutes and notes.
- Able to listen and accurately represent the views of others when inviting feedback about administrative matters
- Ability to work as part of a team and ensure that colleagues are well-supported. Happy to take up ad hoc tasks/support with different areas of service delivery as required.
- Ability to learn promptly how to use a specialized database for volunteer recruitment/management and use this effectively when trained.

**Desirable**

- Knowledge and competency with social media platforms.
- Fast, accurate keyboard skills.
- Ability to carry out basic calculations using Microsoft Excel.

### Qualifications and/or Professional Registration

**Essential**

- NVQ Level 3 or equivalent qualification in business administration.
- School leaving qualification (GSCE or equivalent) in maths and English language or able to demonstrate equivalent competence
- Applicants with a lower-level qualification who have equivalent experience will be considered.

**Desirable**

- Other relevant qualifications to be considered

## Documents

- [jd & ps (docx, 60.8kb)](https://www.healthjobsuk.com/documents?vdoc=10341753)
- [staff benefits brochure (pdf, 484.5kb)](https://www.healthjobsuk.com/documents?edoc=2262)
- [easy read application form (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2435)
- [about sussex community nhs foundation trust (pdf, 632.5kb)](https://www.healthjobsuk.com/documents?edoc=2743)
- [applicants guide to the use of generative ai in applications (pdf, 218.6kb)](https://www.healthjobsuk.com/documents?edoc=2971)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
