# Utilisation Co-ordinator / Clerical Officer Diabetes & Endocrinology > NHS job listing from Job Clerk for Liverpool University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/utilisation-co-ordinator-clerical-officer-diabetes-and-endocrinology/e75a93b6-1bf6-4481-9ea2-c114bd2c7de9 - **Markdown:** https://www.jobclerk.com/job/utilisation-co-ordinator-clerical-officer-diabetes-and-endocrinology/e75a93b6-1bf6-4481-9ea2-c114bd2c7de9.md ## Summary - **Status:** Live - **Employer:** Liverpool University Hospitals NHS Foundation Trust - **Town:** Liverpool - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week (4 days) - **Closing date:** 2026-06-13T23:59:00.000Z - **Posted:** 2026-06-08T13:12:46.009Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Liverpool/Liverpool_University_Hospitals_NHS_Foundation_Trust/Diabetes_Endocrinology/Diabetes_Endocrinology-v7928714 - **Application URL:** https://apps.trac.jobs/job-advert/7928714?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.liverpoolft.nhs.uk ## Job Content ### Job overview We are looking for an enthusiastic and motivated Clerical Officer to join our dynamic administrative team. This role plays a key part in supporting our clinical services and colleagues in a fast-paced environment. The role is based at Aintree Hospital and provides a full comprehensive administrative support to the inpatient and outpatient clinical services in the Diabetes & Endocrinology Department. ### Main duties of the job - To provide quality comprehensive administrative support to clinical services based at the Diabetes and Endocrinology. - Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments. - To provide administrative support to clinical and nurse colleagues in the department to ensure a seamless patient service. - Co-ordination of clinic sessions ensuring patients access the appropriate clinical teams quickly and effectively within national targets. ### Detailed job description and main responsibilities - Clinic rotas for nurses and consultant diabetic clinics - Template review of diabetes and  Endocrinology clinics to ensure full maximisation of slots - Utilisation of Diabetes and Endocrinology clinics - Slot changes to support clinic priority and demand - Adding referrals to EPRO - Dr Doctor queries - Utilisation of AI predictor tool - Booking ambulances when required - Arriving patients for appointments on reception on a rota basis - Diabetes & Enbdocrinology clinic Intouch outcomes - Clinic cancellations - Adding of New Referrals and waiting list entries to IPM system for specialised clinics within the Diabetes & Endocrinology centre - Managing bookings of appointments in time and date order within the national RTT target. - Front desk point of contact for patients attending the centre - Dealing with and actioning telephone calls from patients and GPs. - General admin duties - Printing blood labels for patients - Supporting senior management team ## Job Details We are looking for an enthusiastic and motivated Clerical Officer to join our dynamic administrative team. This role plays a key part in supporting our clinical services and colleagues in a fast-paced environment. The role is based at Aintree Hospital and provides a full comprehensive administrative support to the inpatient and outpatient clinical services in the Diabetes & Endocrinology Department. ## Job Description To provide quality comprehensive administrative support to clinical services based at the Diabetes and Endocrinology. Co-ordination of outpatient clinics including booking, confirmation and scheduling of appointments. To provide administrative support to clinical and nurse colleagues in the department to ensure a seamless patient service. Co-ordination of clinic sessions ensuring patients access the appropriate clinical teams quickly and effectively within national targets. ## Responsibilities Clinic rotas for nurses and consultant diabetic clinics Template review of diabetes and Endocrinology clinics to ensure full maximisation of slots Utilisation of Diabetes and Endocrinology clinics Slot changes to support clinic priority and demand Adding referrals to EPRO Dr Doctor queries Utilisation of AI predictor tool Booking ambulances when required Arriving patients for appointments on reception on a rota basis Diabetes & Enbdocrinology clinic Intouch outcomes Clinic cancellations Adding of New Referrals and waiting list entries to IPM system for specialised clinics within the Diabetes & Endocrinology centre Managing bookings of appointments in time and date order within the national RTT target. Front desk point of contact for patients attending the centre Dealing with and actioning telephone calls from patients and GPs. General admin duties Printing blood labels for patients Supporting senior management team ## Person Specification ### Other **Essential** - Current employee of a LAASP organisation ### Skills **Essential** - IT skills - Good communication and organisational skills - previous clerical experience - Able to maintain confidentiality - Able to work on own initiative and as part of a team ### Knowledge **Desirable** - Knowledge of the NHS – iPM, ICE, Choose & Book systems ### Experience **Desirable** - Previous NHS Experience ### Qualifications **Essential** - NVQ 3 or equivalent in relevant area ## Documents - [risk assessment (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10209421) - [life at luhft benefits (pdf, 333.2kb)](https://www.healthjobsuk.com/documents?edoc=2664) - [utilisation co-ordinator/clerical assistant (pdf, 243.6kb)](https://www.healthjobsuk.com/documents?vdoc=10207643) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.