# Urgent Community Response Nurse > NHS job listing from Job Clerk for Norfolk Community Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/urgent-community-response-nurse/9f49992c-47ff-4d6f-939b-434a0fd9f950 - **Markdown:** https://www.jobclerk.com/job/urgent-community-response-nurse/9f49992c-47ff-4d6f-939b-434a0fd9f950.md ## Summary - **Status:** Live - **Employer:** Norfolk Community Health and Care NHS Trust - **Town:** Norwich - **Region:** East of England - **Country:** England - **Profession:** Nurse (community and district) - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-08-05T23:59:00.000Z - **Posted:** 2026-07-13T15:43:08.290Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/East_England_Community_Health_Care_NHS_Trust/Nursing/Nursing-v8134720 - **Application URL:** https://apps.trac.jobs/job-advert/8134720?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.norfolkcommunityhealthandcare.nhs.uk ## Job Content ### Job overview Opportunity for a registered nurse with skills in palliative / end of life care, wound care, catheter care and urgent community 2 hour response for patients and a strong desire to further develop your community nursing skills and experience. You will be required to work over a 7 day working week including weekends and will be hard working, motivated, with excellent communication skills. You will be able to demonstrate knowledge and skills in holistic assessment, to demonstrate that you use your initiative and have a keen interest in working with this group of patients. You must hold a full and valid driving licence and have access to a vehicle. You will support staff working at a band 3 and 4 level, along with students and apprentices. Due to the unplanned nature of the role we would recommend newly qualified staff to not apply. ### Main duties of the job As part of the Urgent Community Response (UCR) Team you will be required: - To work within the Urgent Community Response Team to prevent unnecessary admission to hospital. - To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible, with support from Senior colleagues within the wider Urgent Community Response Team. - To act as the patients advocate, facilitating choice and patient empowerment. - To provide evidence based clinical/therapeutic interventions based on “best practice”. - To work within the Urgent Community Response Team to support early discharge from hospital. - To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. - To triage referrals on a rotational basis for the Urgent Community Response Team. ### Detailed job description and main responsibilities Main Duties & Responsibilities. As part of the Urgent Community Response (UCR) Team you will be required: - To work within the Urgent Community Response Team to prevent unnecessary admission to hospital. - To assess and prescribe care pathways for patients in a crisis situation with long term conditions, the frail & elderly, palliative and end of life care and/or rehabilitation needs, to achieve quality of life and independence where possible, with support from Senior colleagues within the wider Urgent Community Response Team. - To act as the patients advocate, facilitating choice and patient empowerment. - To provide evidence based clinical/therapeutic interventions based on “best practice”. - To work within the Urgent Community Response Team to support early discharge from hospital. - To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users. - To triage referrals on a rotational basis for the Urgent Community Response Team. Clinical The post holder will: 1.Assess, plan, implement and evaluate all aspects of patient care, and develop treatment/care pathways that may need to be delivered from a range of options. 2.Follow a holistic assessment, devise an individualised care pathway for each patient, modifying it as required. 3.Be aware of Assistive Technology and utilise where required. 4.Assess patients’ holistic needs, communicating complex and sensitive information to patients and carers as to their assessment, diagnosis, prognosis and treatment plan. 5.Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance. 6.Establish and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/management plan. 7.Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately. 8.Be required to undertake risk assessments and act upon them appropriately. 9.Participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework. 10.Ensure activity data and clinical information is recorded on SystmOne and completed on a daily basis. 11.Demonstrate dexterity and co-ordination when using specialist equipment and fine tools, advanced sensory skills, manual and mobilising skills. 12.Order equipment and supplies via the electronic ordering systems used within the team. 13.Ensure informed consent is obtained prior to initiating interventions. 14.Be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies. ## Person Specification ### Other **Essential** - The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations if necessary. - Must hold full and valid and driving licence and have access to a vehicle - Able to communicate effectively in written and verbal English Language - This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm, 365 days per year ### Skills **Essential** - Good communication skills - Highly motivated - Able to provide high standards of care - Tact and diplomacy - Empathy and sensitivity - Ability to use own initiative - Ability to manage stressful situations - Concentrate when undertaking patient care and inputting data/patient records - Team player - Work flexibly to accommodate patient/service needs ### Experience **Essential** - Evidence of working within the community or acute setting - Attendance at in-house training and short courses **Desirable** - Admission avoidance experience ### Communication **Essential** - Good communication skills - Good observational & reporting skills - Good interpersonal skills ### Qualifications **Essential** - Diploma or 1st Level Degree - RN Qualification - Current NMC Registration - Evidence of Continuing Professional Development **Desirable** - Assessor/mentorship Preparation; ENB 998 or Equivalent ### Personal Attributes **Essential** - Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of young people/vulnerable adults ### Personal and People Development **Essential** - Professional appearance - Be able to kneel, bend & stoop, and work in cramped environments - Manoeuvre limbs of around 5-6kg - Be reliable - Manoeuvre patients using handling aids ## Documents - [dbs guidance (pdf, 131.5kb)](https://www.healthjobsuk.com/documents?edoc=2219) - [nchc behaviours (pdf, 4.2mb)](https://www.healthjobsuk.com/documents?edoc=2218) - [privacy notice (pdf, 30.4kb)](https://www.healthjobsuk.com/documents?edoc=2215) - [application guidelines (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2216) - [b5 ucr nurse jd & personal specification (pdf, 414.9kb)](https://www.healthjobsuk.com/documents?vdoc=10432631) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.