# Urgent Care Support Staff > NHS job listing from Job Clerk for City Health Care Partnership CIC. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/urgent-care-support-staff/fccd771f-6c57-4d55-bab9-0f8f78690d14 - **Markdown:** https://www.jobclerk.com/job/urgent-care-support-staff/fccd771f-6c57-4d55-bab9-0f8f78690d14.md ## Summary - **Status:** Live - **Employer:** City Health Care Partnership CIC - **Town:** Hull - **Region:** North East and Yorkshire - **Country:** England - **Grade:** Band 2 - **Salary:** £25,272 a year - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-07-01T23:59:00.000Z - **Posted:** 2026-06-18T11:10:28.876Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/E9810-26-0189?employerCode=E9810 - **Application URL:** https://apps.trac.jobs/job-advert/8091878?FromJobsNHS=1&ShowJobAdvert= ## Job Content ### Job summary This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You'll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non-clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours. ### Main duties of the job What you'll do: - Support day-to-day activity within an urgent care setting - Help create a calm, safe and welcoming environment for patients - Work closely with colleagues to support smooth patient journeys - Follow agreed processes to maintain quality, safety and confidentiality - Work a fixed four-week rota including evenings and weekends - Week 1: Saturday and Sunday, 07:00-18:00 - Week 2: Friday, 18:00-23:00 and Saturday, 11:00-23:00 - Week 3: Friday, 07:00-18:00 - Week 4: Thursday, 07:00-18:00 What we're looking for: - A caring, reliable approach with a focus on patient experience - Ability to work well as part of a team - Confidence following set procedures and routines - Willingness to work evenings and weekends as part of a rota - We welcome transferable skills and provide training and support ### About us At CHCP, we're passionate about peopleand we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine. Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP you have a real voice. Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first-class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive. As the 13thlargest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history. ### Details - Date posted: 18 June 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 a year pa/pr - Contract: Permanent - Working pattern: Part-time - Reference number: 810-7951790 - A - Job locations: Bridlington Urgent Treatment Centre, Bessingby Rd,, Bridlington, YO16 4QP, United Kingdom ### Job responsibilities Please see the job description and person specification attached to this job advert for full details on the role. ## Job Details This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You'll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non-clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours. ## Job Description What you'll do: Support day-to-day activity within an urgent care setting Help create a calm, safe and welcoming environment for patients Work closely with colleagues to support smooth patient journeys Follow agreed processes to maintain quality, safety and confidentiality Work a fixed four-week rota including evenings and weekends Week 1: Saturday and Sunday, 07:00-18:00 Week 2: Friday, 18:00-23:00 and Saturday, 11:00-23:00 Week 3: Friday, 07:00-18:00 Week 4: Thursday, 07:00-18:00 What we're looking for: A caring, reliable approach with a focus on patient experience Ability to work well as part of a team Confidence following set procedures and routines Willingness to work evenings and weekends as part of a rota We welcome transferable skills and provide training and support ## Responsibilities Please see the job description and person specification attached to this job advert for full details on the role. ## Person Specification ### Knowledge **Essential** - Knowledge of a range of reception and administration procedures. - Standard IT skills including basic knowledge of Microsoft programmes. **Desirable** - Knowledge of stock rotation and control procedures ### Experience **Essential** - Previous experience working with the general public **Desirable** - Previous driving experience ### Qualifications **Essential** - Level 2 in Business Administration or Customer Service or equivalent knowledge and experience - Word processing to OCR level 2 standard International Computer Driving License (ICDL) or able to demonstrate high level of keyboard skills and knowledge - Current Full Driving Licence - Basic Life Support training or willingness to undertake ## Documents - [Job Description & Person Specification.pdf (PDF, 127 KB)](document:2962530) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.