# Ty Croeso House Assistant

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ty-croeso-house-assistant/d39e5a2d-47d1-432c-af99-64a99d763b10
- **Markdown:** https://www.jobclerk.com/job/ty-croeso-house-assistant/d39e5a2d-47d1-432c-af99-64a99d763b10.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Town:** Bangor
- **Region:** North Wales
- **Country:** Wales
- **Profession:** Healthcare support worker
- **Grade:** Band 2
- **Salary:** £26,300 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 12 hours per week
- **Closing date:** 2026-06-28T23:59:00.000Z
- **Posted:** 2026-06-22T10:42:21.239Z
- **Source information URL:** https://www.healthjobsuk.com/job/Bodelwyddan/Betsi_Cadwaladr_University_Health_Board/Neonatal/Neonatal-v8060988
- **Application URL:** https://apps.trac.jobs/job-advert/8060988?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

Band 2 House Assistant

Part time - 12 hours per week

The post holder will work to provide assistance and support to the House Manager in the smooth running of the Ty Croeso accommodation.  He/she will be responsible for the co-ordination of all family facilities/services in the Unit area and for ensuring a clean, safe and comfortable environment.

### Main duties of the job

To undertake delegated duties include the use of the washing machine to ensure the general housekeeping standards are able to reflect a home  from home for families required to stay in Ty Croeso.

To receive, welcome and guide visitors on arrival to Ty Croeso, liaising with other staff as appropriate.

To respond to requests for general information.

To receive and pass on information to others, maintaining confidentiality at all times.

To ensure the safe storage of equipment.

Ensure parents’ kitchen is clean and stocked.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

### Detailed job description and main responsibilities

The post holder will work to provide assistance and support to the House Manager in the smooth running of the Ty Croeso accommodation.

They will be responsible for the co-ordination of all family facilities/services in the Unit area and for ensuring a clean, safe and comfortable environment.

Understands importance of and provides good customer care.

Able to empathise with patients and their families.

Work within tight time frames to enable House to run smoothly.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Job Details

Band 2 House Assistant

Part time - 12 hours per week

The post holder will work to provide assistance and support to the House Manager in the smooth running of the Ty Croeso accommodation. He/she will be responsible for the co-ordination of all family facilities/services in the Unit area and for ensuring a clean, safe and comfortable environment.

## Job Description

To undertake delegated duties include the use of the washing machine to ensure the general housekeeping standards are able to reflect a home from home for families required to stay in Ty Croeso.

To receive, welcome and guide visitors on arrival to Ty Croeso, liaising with other staff as appropriate.

To respond to requests for general information.

To receive and pass on information to others, maintaining confidentiality at all times.

To ensure the safe storage of equipment.

Ensure parents’ kitchen is clean and stocked.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

## Responsibilities

The post holder will work to provide assistance and support to the House Manager in the smooth running of the Ty Croeso accommodation.

They will be responsible for the co-ordination of all family facilities/services in the Unit area and for ensuring a clean, safe and comfortable environment.

Understands importance of and provides good customer care.

Able to empathise with patients and their families.

Work within tight time frames to enable House to run smoothly.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Person Specification

### Experience

**Essential**

- Experience working in the Health Service/Public Services

**Desirable**

- Experience as a House Keeper or HCSW

### Skills and Attributes

**Essential**

- Ability to communicate at all levels
- Ability to maintain strict confidentiality at all times
- Ability to Work as part of a team and independently
- Able to follow instruction and directives
- Ability to prioritise workload without direct supervision
- Good interpersonal skills
- Polite, caring and courteous
- Neat and tidy appearance
- Adaptable and flexible
- Awareness of own limitations
- Responsible and reliable
- Highly motivated and enthusiastic
- Able to work in a dynamic environment
- Ability to recognise and manage stress
- Strong sense of commitment to openness, honesty and integrity in undertaking the role
- Good time management

**Desirable**

- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh

### Qualifications and Knowledge

**Essential**

- NVQ Level 2 or equivalent experience
- Basic keyboard skills

**Desirable**

- Food hygiene qualification
- IT qualification
- Health & Safety at Work Act

## Documents

- [sdmp cymraeg (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?vdoc=10351309)
- [jdps english (docx, 168.7kb)](https://www.healthjobsuk.com/documents?vdoc=10351308)
- [oh form - ig ffurflen (pdf, 640.5kb)](https://www.healthjobsuk.com/documents?vdoc=10353123)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [betsi cadwaladr relocation (pdf, 6.8mb)](https://www.healthjobsuk.com/documents?edoc=2818)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
