# Trust Medical Secretary - Respiratory Medicine > NHS job listing from Job Clerk for Norfolk and Norwich University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/trust-medical-secretary-respiratory-medicine/85b2e48b-3c23-44b9-a15c-300c913be5cf - **Markdown:** https://www.jobclerk.com/job/trust-medical-secretary-respiratory-medicine/85b2e48b-3c23-44b9-a15c-300c913be5cf.md ## Summary - **Status:** Live - **Employer:** Norfolk and Norwich University Hospitals NHS Foundation Trust - **Town:** Norwich - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-06-05T08:51:45.723Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Norwich_University_Hospitals_NHS_Foundation_Trust/Respiratory_Medicine/Respiratory_Medicine-v8056527 - **Application URL:** https://apps.trac.jobs/job-advert/8056527?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nnuh.nhs.uk ## Job Content ### Job overview The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a Trust Medical Secretary. The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams. We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team. If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you enjoy a busy atmosphere, working methodically with a good attention to detail, and you can work flexibly, we want to hear from you! ### Main duties of the job As post holder you will: - Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams. - Deal efficiently and effectively with direct and indirect patient contact. - Be able to work well autonomously and as part of a team. - Demonstrate and maintain knowledge of Trust and National policies. - Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. ### Detailed job description and main responsibilities - Attend to all communications, for example, emails, investigation results on a daily basis and prioritising and actioning as required. - Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology.  Generate routine and non-routine correspondence independently. - Assist patients and their Carers by arranging translation/interpretation facilities. - Demonstrate and maintain knowledge and understanding of Trust RTT policy. - Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. ## Job Details The Respiratory Medicine directorate has an exciting opportunity to join the diverse and friendly admin team as a Trust Medical Secretary. The forward-thinking and developing department incorporates new and exciting areas of interest including lung cancer, sleep, interstitial lung disease, emphysema, cystic fibrosis, oxygen, COPD, tuberculosis; as well as a vibrant outpatient department, respiratory investigation unit, lung function lab and a large inpatient footprint, all innovated collaboratively between the clinical, nursing and administrative teams. We are looking for someone who is enthusiastic, pro-active and organised to join our vibrant and supportive team. If you are looking for a role that provides you with the opportunity to show off your caring and compassionate side, you enjoy a busy atmosphere, working methodically with a good attention to detail, and you can work flexibly, we want to hear from you! ## Job Description As post holder you will: - Be a member of a large dynamic admin team and will provide an essential first point of contact between the hospital, patients and their relatives, and diverse staff groups including clinicians, nurses and administrative teams. - Deal efficiently and effectively with direct and indirect patient contact. - Be able to work well autonomously and as part of a team. - Demonstrate and maintain knowledge of Trust and National policies. - Gain experience of the sub-specialties in Respiratory and provide high-quality secretarial support. To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture. ## Responsibilities Attend to all communications, for example, emails, investigation results on a daily basis and prioritising and actioning as required. Accurately transcribe all correspondence by touch typing from audio / digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Assist patients and their Carers by arranging translation/interpretation facilities. Demonstrate and maintain knowledge and understanding of Trust RTT policy. Update RTT in accordance with Trust guidelines. Assist the Administration and Clerical team with data management utilising PAS and other departmental patient databases. Please note that this advertised position, which is part of occupation code 4111 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role. ## Person Specification ### Skills **Essential** - Ability to work to tight deadlines and maintain concentration in a pressurised working environment - Able to work both independently and as part of a team ### Experience **Essential** - Previous digital / audio typing experience - Working knowledge and experience of using Microsoft Office packages, including Word, Excel, Outlook ### Qualifications **Essential** - Good standard of Literacy and Numeracy - RSA III or equivalent experience ### Attitude, aptitude **Essential** - Effective role model, demonstrating NNUH’s PRIDE values of People focussed, Respect, Integrity, Dedication and Excellence - Demonstrates understanding and commitment to Equality, Diversity and Inclusion ## Documents - [useful links (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?edoc=2809) - [staff benefits (pdf, 674.5kb)](https://www.healthjobsuk.com/documents?edoc=901) - [job description (pdf, 444.3kb)](https://www.healthjobsuk.com/documents?vdoc=10351521) - [our nnuh lgbt+ staff network (pdf, 675.0kb)](https://www.healthjobsuk.com/documents?edoc=2367) - [our nnuh women's staff network (pdf, 103.1kb)](https://www.healthjobsuk.com/documents?edoc=2473) - [our nnuh together staff network (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?edoc=2166) - [our nnuh diverse ability staff network (pdf, 607.0kb)](https://www.healthjobsuk.com/documents?edoc=2424) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.