# Trainee (Apprentice) Medical Secretary

> NHS job listing from Job Clerk for Mersey and West Lancashire Teaching Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/trainee-apprentice-medical-secretary/a0caa2d7-15ef-4aa7-916f-4fb23fd98636
- **Markdown:** https://www.jobclerk.com/job/trainee-apprentice-medical-secretary/a0caa2d7-15ef-4aa7-916f-4fb23fd98636.md

## Summary

- **Status:** Live
- **Employer:** Mersey and West Lancashire Teaching Hospitals NHS Trust
- **Location:** Whiston Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum (under Apprenticeship - Annex 21 arrangements)
- **Contract type:** 23 months (To move into substantive role following successful completion of apprenticeship)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-08-31T22:59:00.000Z
- **Posted:** 2026-08-22T12:01:31.591Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Prescot/Mersey_West_Lancashire_Teaching_Hospitals_NHS_Trust/Administrative_Clerical/Administrative_Clerical-v7668169
- **Application URL:** https://apps.trac.jobs/job-advert/7668169?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sthk.nhs.uk

## Job Content

### Job overview

Apprentice Medical Secretary

- Hours per Week | 23-Month Apprenticeship Programme | Site-Based Role

Are you looking to start a rewarding career within the NHS while gaining a recognised qualification?

We are delighted to offer an exciting opportunity for an Apprentice Medical Secretary to join our team within the Clinical Support Services Division. This apprenticeship provides the opportunity to gain valuable skills, knowledge and experience whilst working towards a Level 3 Business Admin Apprenticeship.

This is a full-time, site-based training position and is ideal for an enthusiastic individual with excellent communication and organisational skills who is keen to develop a career in healthcare administration

Interview date to be confirmed

### Main duties of the job

About the Role

As an Apprentice Medical Secretary, you will work alongside experienced administration professionals and receive comprehensive training in all aspects of medical secretarial practice. You will support the delivery of an efficient and high-quality administrative service, assisting with clinical correspondence, patient administration processes, telephone enquiries and a variety of office-based duties.

Throughout the apprenticeship programme, you will develop the skills and knowledge required to become a competent Medical Secretary whilst gaining practical workplace experience and completing your qualification.

This role offers a genuine career development pathway. Subject to:

- Successful completion of the Level 3 Business Admin Apprenticeship
- Achievement of all apprenticeship requirements
- Successful completion and sign-off of the Medical Secretary competency framework

the post holder will progress into a substantive Band 3 Medical Secretary position.

### Detailed job description and main responsibilities

Apprenticeship Information

This post is offered under Agenda for Change Annex 21 arrangements, meaning salary will be paid in accordance with Annex 21 throughout the apprenticeship period. On successful completion of the apprenticeship and competency framework, the salary will progress to the substantive Band 3 Medical Secretary rate.

As part of the apprenticeship, there is an expectation that the successful candidate will actively participate in a range of learning activities, workplace projects, departmental tasks and training opportunities. These activities will enable you to gain the knowledge, skills and behaviours required to meet both apprenticeship standards and the competency requirements of the Medical Secretary role. Opportunities will be provided across the service to ensure sufficient evidence can be gathered for qualification and competency completion.

The successful candidate will be required to work on-site and will be expected to attend all apprenticeship training, mandatory training and departmental learning activities as part of the role.

If you are motivated, eager to learn and interested in building a career in healthcare administration, we would love to hear from you.

## Person Specification

### Other

**Essential**

- Will be gained over the period of the apprenticeship to obtain: Comply with Trust policies and procedures at all times (Annex 21)
- Ability and willingness to undergo further training for the post

### Skills

**Essential**

- Excellent communication skills
- Ability to manage / prioritise own workload
- Good keyboard skills
- Ability to use own initiative
- Capability to adapt to most situations
- Reliable and conscientious

**Desirable**

- Good interpersonal skills

### Our values

**Essential**

- We are Kind
- We are Open
- We are Inclusive

### Qualifications

**Essential**

- Minimum entry requirement. Educated to GCSE Grade C/4 in English and Maths and/or equivalent qualification. For those with an education, health and care plan or legacy statement, the Apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is equivalent to the English qualification for those whose primary language is BSL
- Qualification to be gained over the period of the apprenticeship: Level 3 Business Admin (Annex 21)

### Knowledge & Experience

**Essential**

- Able to communicate with a range of people, in a way that is clear and understood.
- Demonstrate an ability to work as part of a teamwork to achieve a common goal.
- Can plan, organise, and effectively prioritise tasks to achieve the required objectives.
- Can effectively manage own time and activity to meet deadlines.
- Demonstrates an understanding of the NHS.
- Microsoft Office experience
- Ability to work as part of a team

## Documents

- [hwwb risk id (pdf, 400.6kb)](https://www.healthjobsuk.com/documents?vdoc=9927706)
- [staff benefits at mwl (pdf, 5.6mb)](https://www.healthjobsuk.com/documents?edoc=2916)
- [mwl recruitment journey (pdf, 884.1kb)](https://www.healthjobsuk.com/documents?edoc=2902)
- [apprentice job description (pdf, 488.6kb)](https://www.healthjobsuk.com/documents?vdoc=10560661)
- [apprentice person specification (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?vdoc=10560662)
- [important information for candidates (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?edoc=663)
- [helpful tips to complete your application form (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2901)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
