# Therapy Services Administrator/Receptionist

> NHS job listing from Job Clerk for Wye Valley NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/therapy-services-administratorreceptionist/394ae43c-837a-4a36-a4aa-a211c069c623
- **Markdown:** https://www.jobclerk.com/job/therapy-services-administratorreceptionist/394ae43c-837a-4a36-a4aa-a211c069c623.md

## Summary

- **Status:** Live
- **Employer:** Wye Valley NHS Trust
- **Town:** Hereford
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pa pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 22.5 hours per week (22.5 hours per week: preferred working pattern would be Wednesday - Friday 0830-1630)
- **Closing date:** 2026-07-09T23:59:00.000Z
- **Posted:** 2026-06-25T08:01:04.899Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hereford/Hereford/Wye_Valley_NHS_Trust/ADMIN/ADMIN-v8109775
- **Application URL:** https://apps.trac.jobs/job-advert/8109775?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wyevalley.nhs.uk

## Job Content

### Job overview

- hours per week: preferred working pattern would be Wednesday - Friday 0830-1630

The successful applicant will provide a customer focused service for all patients and visitors attending or passing through the Therapy Services Department.

You will provide efficient and effective administrative support to the Therapy Services teams including dealing with phone queries, inputting clinical data on to patient systems, greeting and booking of patients,  referral lists  and support of typing of clinical letters.

22.5HRS P/W

### Main duties of the job

Booking of outpatient appointments.

Manage clinic cancellations and re-bookings.

Answer telephone enquiries.

Greet patients and visitors to the department.

Courteous and helpful at all times.

Maintain organised file management.

Help maintain archiving of notes.

Perform general administrative tasks.

Prioritise own workload with support from team lead.

Help manage turnround payroll system.

Order and receipt goods on hospital electronic system

### Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

## Job Details

hours per week: preferred working pattern would be Wednesday - Friday 0830-1630

The successful applicant will provide a customer focused service for all patients and visitors attending or passing through the Therapy Services Department.

You will provide efficient and effective administrative support to the Therapy Services teams including dealing with phone queries, inputting clinical data on to patient systems, greeting and booking of patients, referral lists and support of typing of clinical letters.

22.5HRS P/W

## Job Description

Booking of outpatient appointments.

Manage clinic cancellations and re-bookings.

Answer telephone enquiries.

Greet patients and visitors to the department.

Courteous and helpful at all times.

Maintain organised file management.

Help maintain archiving of notes.

Perform general administrative tasks.

Prioritise own workload with support from team lead.

Help manage turnround payroll system.

Order and receipt goods on hospital electronic system

## Responsibilities

To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

## Person Specification

### Experience

**Essential**

- Clerical experience including filing, data, retrieval, typing and photocopying
- Experience of dealing with the public
- Management of waiting lists

### Personal Attributes

**Essential**

- Ability to priortise
- Attention to detail

### Education & Qualifications

**Essential**

- Customer services/Business Administration qualification at Level 3 or
- Computing/IT qualification at Level 3

### Skills. Knowledge & Abilities

**Essential**

- Excellent verbal and written communication skills
- Professional telephone manner
- Proficient in the use of IT systems

## Documents

- [wvt benefits (pdf, 621.7kb)](https://www.healthjobsuk.com/documents?ddoc=1985)
- [229-ic-7985156 jdps (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10404760)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.