# Technician Support Officer > NHS job listing from Job Clerk for Leicestershire Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/technician-support-officer/00b6e7f2-86cf-4f19-ab1c-4385023e91d5 - **Markdown:** https://www.jobclerk.com/job/technician-support-officer/00b6e7f2-86cf-4f19-ab1c-4385023e91d5.md ## Summary - **Status:** Live - **Employer:** Leicestershire Partnership NHS Trust - **Location:** Gwendolen House,Gwendolen Road,L, Leicester, Leicestershire, LE5 4QF, United Kingdom - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-09-04T23:59:00.000Z - **Posted:** 2026-08-20T11:30:21.305Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9313-26-0370 - **Application URL:** https://www.jobs.leicspart.nhs.uk/Job/JobDetail?jobid=6676&source=JobtrainNHSJobs - **Employer website:** https://www.leicspart.nhs.uk ## Job Content ### Job summary An exciting and challenging opportunity has arisen within Leicestershire Health Informatics Services Patching & Provisioning Team. This role is to provide the day-to-day routine and operational support duties to the IT Support and Infrastructure department (which includes warehouse function) and is designed to support busy system engineers and system technicians. This is primarily an office based role but may require travel at a local level on a daily basis to administer goods at various LHIS storage facilities. This role will require a physical fitness to lift up to 20kg unaided and work within the Health and Safety Executives manual handling guidelines. Contact Details: Faruk Osman, faruk.osman@nhs.net ### Main duties of the job This will include monitoring routine systems outside of the Project and Stores team, for example Server backup failures systems, Antivirus systems, Encryptions systems and to take necessary action. This post will also be responsible for administering, organising and planning the receipt, storage, stock control and distribution service for all ordered LHIS stock, including orders on behalf of clients. These deliveries may include mobile telephones, computers, printers, network equipment etc. This post also includes installing software as required on PCs/Laptops, to ensure that physical assets are maintained to an appropriate standard. This role is key for ensuring that assets are available for deployment to technicians and that assets are also accurately tracked from receipt to disposal and is to support the recycling of hardware recovered from customers to ensure that this process is monitored, equipment returns are logged and disposal is in accordance with agreed procedure. ### About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible. About Us Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland. We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups. Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy. For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy). All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview. ### Details - Date posted: 20 August 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 006661 - Job locations: Gwendolen House,Gwendolen Road,L, Leicester, Leicestershire, LE5 4QF, United Kingdom ### Job responsibilities “If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.” ## Person Specification ### Mobility **Essential** - Own transport or suitable alternative. Dependence on public transport is not suitable for this role. - You must demonstrate how you would meet the stated mobility requirement on your application form ### Experience **Essential** - Good basic level of IT experience gained through education or the workplace. - Good basic level of MS Office or equivalent packages gained through education or the workplace. - Good basic level of Windows gained through education or the workplace. - Good basic level of Data Entry experience on a computer system gained through education or the workplace. - Good basic level of Basic PC/Mobile/Printer fault diagnosis gained through education or the workplace. **Desirable** - Experience of working in a Stores/Warehouse environment. ### Trust Values **Essential** - Demonstrates a commitment to the Trust’s Values - Compassion - Trust - Respect - Integrity ### Qualifications **Essential** - GCSE Maths and English to Grade C or equivalent qualification. - Further Qualification to A Levels/HNC with a high proportion of IT or business administration content or equivalent skills or experience. **Desirable** - IPAF qualification, Mobile Elevating Work Platform (MEWP), minimum category 3a. ### Personal Attributes **Essential** - Work under tight deadlines. - Able to demonstrate commitment to customer service. - Must be committed to self-development and be enthusiastic about acquiring new skills and embracing new technologies. - Physical fitness to lift up to 20kg unaided and work within the Health and Safety Executives manual handling guidelines. - Able to work at heights and also using Mobile Elevating Work Platform (MEWP) category 3a minimum (Drive scissor lift within the warehouse in confined spaces). - Able to communicate effectively, written, electronically and verbal. ### Knowledge and Skills **Essential** - Knowledge of routinely used IT equipment in the corporate office environment and its application of usage. - Understanding of Ordering and receipt and delivery. - Good problem solving skills. - The ability to concentrate in a busy support environment when problem solving, checking information and answering queries. - Confident in their abilities, can work under pressure and to tight deadlines. - Frequent requirement for moderate physical effort, to carry, move equipment, e.g. Printers/ PCs. Requires a physical fitness to lift up to 20kg unaided and working at heights, and work within the Health and Safety Executives manual handling guidelines. - Required to operate independently but within defined guidelines and protocols. The post holder will be managed by the Team Leader with key results measured at agreed intervals. - Ability to understand rules governing procurement and work within those rules despite pressure/deadlines. ### Standard Requirements **Essential** - Commitment to Equality & Valuing Diversity Principles. - Understanding of Confidentiality & Data Protection. - Understanding of the service users of the Trust (which could include lived experience of conditions the Trust deals with or of receiving services relevant to those the Trust provides). ## Documents - [Information For Applicants - 2025 (PDF, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=20318&JobId=6676) - [Band 3 Technician Support Officer JD and PS (DOCX, KB)](https://www.jobs.leicspart.nhs.uk/Job/GetJobAdvertDocument?Id=20320&JobId=6676) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.