# Technical Support Officer

> NHS job listing from Job Clerk for Sherwood Forest Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/technical-support-officer/c8ac1634-c50a-4fdb-a547-effeaa7094b7
- **Markdown:** https://www.jobclerk.com/job/technical-support-officer/c8ac1634-c50a-4fdb-a547-effeaa7094b7.md

## Summary

- **Status:** Live
- **Employer:** Sherwood Forest Hospitals NHS Foundation Trust
- **Location:** Trust Headquarters, King's Mill Hospital
- **Workplace type:** onsite
- **Profession:** IT support officer
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-27T23:59:00.000Z
- **Posted:** 2026-10-13T08:15:55.163Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Nottinghamshire/SuttoninAshfield/Sherwood_Forest_Hospitals_NHS_Foundation_Trust/Nottinghamshire_Health_Informatics_Service/Nottinghamshire_Health_Informatics_Service-v8340913
- **Application URL:** https://apps.trac.jobs/job-advert/8340913?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sfh-tr.nhs.uk

## Job Content

### Job overview

Nottinghamshire Health Informatics Service are looking for two organised and proactive Technical Support Officers to provide a comprehensive administrative service across NHIS. The role will involve coordinating meetings and resources, preparing agendas, papers and reports, maintaining accurate records and databases, managing correspondence and information requests, and supporting senior managers and project activity.

The successful candidates will have strong organisational and communication skills, excellent attention to detail, and the ability to manage competing priorities while handling sensitive information professionally. Although the role operates within a technical environment, its main focus is on delivering efficient, responsive and high-quality administrative support.

This is an excellent opportunity for someone with strong analytical, administrative and customer service skills who enjoys working with data, systems and a wide range of stakeholders.

Join us and help support the delivery of high-quality information and technical services that make a real difference to healthcare.

### Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

### Detailed job description and main responsibilities

## Person Specification

### Experience

**Essential**

- Significant experience in the IT arena, and be experienced in supporting projects.
- Experience in using ICT systems (CRM/SharePoint).
- Experience of communicating and explaining ICT issues
- Experience of inter-organisational working.
- Organising, minuting and facilitating meetings (Chairing where appropriate).
- Effective problem-solving skills
- Microsoft Office – advanced use.
- Ability to work flexibility and manage own workloads

**Desirable**

- Significant experience preferably in an NHS environment
- Experience of project management.
- Training of other users in IT systems
- Demonstrated ability to negotiate.

### Knowledge Requirements

**Essential**

- Understanding Health Informatics within the NHS
- Understanding of the importance of effective communication to senior stakeholders and management.
- Knowledge of databases and IT applications

**Desirable**

- Knowledge of NHS IT systems and terminology

### Contractual Requirements

**Essential**

- Ability to work flexibly, outside normal office hours in order to suit the needs of the customers.
- Ability to travel in order to attend meetings as required.

### Qualifications- Academic/ Craft/ Professional/Further Training

**Essential**

- Educated to diploma level or equivalent qualification/experience.

## Documents

- [benefits leaflet (pdf, 834.4kb)](https://www.healthjobsuk.com/documents?edoc=2702)
- [application guide (pdf, 584.5kb)](https://www.healthjobsuk.com/documents?edoc=2448)
- [our staff networks (pdf, 810.6kb)](https://www.healthjobsuk.com/documents?edoc=2938)
- [technical support officer (pdf, 160.4kb)](https://www.healthjobsuk.com/documents?vdoc=10665872)
- [technical support officer person specification (pdf, 88.4kb)](https://www.healthjobsuk.com/documents?vdoc=10665873)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.