# Technical Operations Manager > NHS job listing from Job Clerk for Humber Teaching NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/technical-operations-manager/f38fbb98-e3ae-49bb-8614-d79899dade4d - **Markdown:** https://www.jobclerk.com/job/technical-operations-manager/f38fbb98-e3ae-49bb-8614-d79899dade4d.md ## Summary - **Status:** Live - **Employer:** Humber Teaching NHS Foundation Trust - **Town:** Hull - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £57,528 - £64,750 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-24T13:52:01.991Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Yorkshire/Hull/Humber_Teaching_NHS_Foundation_Trust/Technical_operations_management_digital_portfolio_NHS/Technical_operations_management_digital_portfolio_NHS-v8099805 - **Application URL:** https://apps.trac.jobs/job-advert/8099805?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.humber.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to recruit a dedicated, enthusiastic, and innovative individual to join an evolving digital team. This is a full-time hybrid role for a Technical Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical specialist in system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy. ### Main duties of the job - Knowledge, experience & expertise in IT/Digital management & staff management - Senior level experience in systems integration and Integration Engine tools - Advanced knowledge of ITIL processes - Deep understanding, experience and knowledge of FHIR/HL7 - Solid experience of cloud platforms, infrastructure and cyber security - Experience of Supplier management and Contract Performance Management ### Detailed job description and main responsibilities - Provide day‑to‑day operational and line management for a team of Integration Engineers and a Service Manager - Lead recruitment, staff development, and professional standards for the technical functions - Act as the team’s senior technical specialist for integration technologies (e.g. HL7v2/v3, FHIR, APIs, interface engines, and interoperability standards) - Participate in root‑cause analysis and resolution for major technical incidents. - Provide senior oversight of Service Desk operations, incident/problem/change processes, and SLA delivery - Lead on service reporting including KPIs, performance dashboards, and service reviews - Develop and deliver roadmaps for integration and interoperability projects and team activities - Identify and manage technical risks, dependencies, and mitigations - Be responsible for Standard Operating Procedures (SOP) covering technical team capabilities - Participate on the Senior Leadership Team (SLT) advising on digital strategy, technical architecture, and transformation planning - Direct and Contract manage external suppliers delivering the capabilities needed to supplement the core team, including Cyber, Infrastructure and Cloud Platform services - Promote a culture of continuous improvement, collaboration, and excellent customer service ## Job Details An exciting opportunity has arisen to recruit a dedicated, enthusiastic, and innovative individual to join an evolving digital team. This is a full-time hybrid role for a Technical Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical specialist in system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy. ## Job Description Knowledge, experience & expertise in IT/Digital management & staff management Senior level experience in systems integration and Integration Engine tools Advanced knowledge of ITIL processes Deep understanding, experience and knowledge of FHIR/HL7 Solid experience of cloud platforms, infrastructure and cyber security Experience of Supplier management and Contract Performance Management ## Responsibilities Provide day‑to‑day operational and line management for a team of Integration Engineers and a Service Manager Lead recruitment, staff development, and professional standards for the technical functions Act as the team’s senior technical specialist for integration technologies (e.g. HL7v2/v3, FHIR, APIs, interface engines, and interoperability standards) Participate in root‑cause analysis and resolution for major technical incidents. Provide senior oversight of Service Desk operations, incident/problem/change processes, and SLA delivery Lead on service reporting including KPIs, performance dashboards, and service reviews Develop and deliver roadmaps for integration and interoperability projects and team activities Identify and manage technical risks, dependencies, and mitigations Be responsible for Standard Operating Procedures (SOP) covering technical team capabilities Participate on the Senior Leadership Team (SLT) advising on digital strategy, technical architecture, and transformation planning Direct and Contract manage external suppliers delivering the capabilities needed to supplement the core team, including Cyber, Infrastructure and Cloud Platform services Promote a culture of continuous improvement, collaboration, and excellent customer service ## Person Specification ### Skills **Essential** - Leadership of digital teams **Desirable** - Communication and negotiation skills ### Knowledge **Essential** - Knowledge of FHIR and integration projects - Supplier Contract Management - Understanding of Cloud platforms and infrastructure **Desirable** - Knowledge of ITIL processes ### Qualifications **Essential** - Appropriate academic qualification **Desirable** - Professional qualifications and registrations ## Documents - [being humber (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2687) - [staff benefits (pdf, 1.4mb)](https://www.healthjobsuk.com/documents?edoc=2760) - [recruitment of ex-offenders (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=2269) - [application guide & interview tips (pdf, 600.7kb)](https://www.healthjobsuk.com/documents?edoc=3021) - [technical operations manager person spec (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?vdoc=10393881) - [technical operations manager job description (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?vdoc=10393880) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.