# Team Secretary > NHS job listing from Job Clerk for Coventry and Warwickshire Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-secretary/32eed6b4-76ec-4776-ab19-8c01fa76c20d - **Markdown:** https://www.jobclerk.com/job/team-secretary/32eed6b4-76ec-4776-ab19-8c01fa76c20d.md ## Summary - **Status:** Live - **Employer:** Coventry and Warwickshire Partnership NHS Trust - **Town:** Coventry - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum Pro Rata - **Contract type:** Permanent - **Employment type:** Part time - 22.5 hours per week (TBC) - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T08:22:20.379Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/Coventry_Warwickshire_Partnership_NHS_Trust/Team_Secretary/Team_Secretary-v8035110 - **Application URL:** https://apps.trac.jobs/job-advert/8035110?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.covwarkpt.nhs.uk ## Job Content ### Job overview Part time 22.5 hours per week. Band 3 Team Secretary Position based at Swanswell Point Coventry. PREVIOUS APPLICANTS NEED NOT APPLY We are seeking an experienced secretary, who is organised, friendly, approachable, and self-motivated, to join our small admin team in providing secretarial services to our clinical teams within our adult mental health community services. Possessing excellent communication skills both written and verbal is essential, alongside proven secretarial skills and the ability to multitask within a fast-paced environment. You will need to be a team player and demonstrate sensitivity and confidentiality, due to the nature of our service, with the ability to work autonomously and have a strong work ethic with the flexibility to prioritise a varied workload. ### Main duties of the job Working alongside your admin colleagues, you will provide comprehensive administrative and secretarial services to our clinical and medical teams.  You will be required to produce accurate letters and reports via our digital dictation system (Bighand), correspond effectively via e-mail communications and arrange/re-schedule patient clinic appointments. Using our electronic patient record system (SystmOne) you will need to produce accurate data inputting as well as scan, print and upload various correspondence. Being able to demonstrate empathy and maintain confidentiality is also essential, as you will be required to answer complex telephone queries, where you will need to respond professionally to enquiries both internally and externally and possess the ability to exercise judgement and problem solve quickly. You will be supporting our Medical Secretaries with providing cover in their absence, as well as working flexibly with your admin colleagues, to provide cross cover for our community outpatient’s reception, where necessary. ### Detailed job description and main responsibilities Knowledge and experience of Microsoft Office systems is essential, whilst training will be provided for our in-house systems such as SystmOne (Electronic Patient Record system) and Big Hand (Digital Dictation system) etc. Your key responsibilities will be varied but you will need to have a good understanding and proven experience in providing administrative and secretarial services, possess excellent communications and IT skills. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. ## Job Details Part time 22.5 hours per week. Band 3 Team Secretary Position based at Swanswell Point Coventry. PREVIOUS APPLICANTS NEED NOT APPLY We are seeking an experienced secretary, who is organised, friendly, approachable, and self-motivated, to join our small admin team in providing secretarial services to our clinical teams within our adult mental health community services. Possessing excellent communication skills both written and verbal is essential, alongside proven secretarial skills and the ability to multitask within a fast-paced environment. You will need to be a team player and demonstrate sensitivity and confidentiality, due to the nature of our service, with the ability to work autonomously and have a strong work ethic with the flexibility to prioritise a varied workload. ## Job Description Working alongside your admin colleagues, you will provide comprehensive administrative and secretarial services to our clinical and medical teams. You will be required to produce accurate letters and reports via our digital dictation system (Bighand), correspond effectively via e-mail communications and arrange/re-schedule patient clinic appointments. Using our electronic patient record system (SystmOne) you will need to produce accurate data inputting as well as scan, print and upload various correspondence. Being able to demonstrate empathy and maintain confidentiality is also essential, as you will be required to answer complex telephone queries, where you will need to respond professionally to enquiries both internally and externally and possess the ability to exercise judgement and problem solve quickly. You will be supporting our Medical Secretaries with providing cover in their absence, as well as working flexibly with your admin colleagues, to provide cross cover for our community outpatient’s reception, where necessary. ## Responsibilities Knowledge and experience of Microsoft Office systems is essential, whilst training will be provided for our in-house systems such as SystmOne (Electronic Patient Record system) and Big Hand (Digital Dictation system) etc. Your key responsibilities will be varied but you will need to have a good understanding and proven experience in providing administrative and secretarial services, possess excellent communications and IT skills. For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements. ## Person Specification ### Desirable **Essential** - Good General Education (eg. GCSE English and Maths A-C) - Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion - Advanced keyboard / IT skills Including audio typing - Ability to manage and prioritise own workload and use own initiative - Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook) - Current or previous Secretarial Experience **Desirable** - QCF Business Administration Level 2 - QCF Customer Service Level 2 - Experience of working in a busy office / customer care environment - Good organisation skills and ability to multitask - Good time management skills - Good knowledge and understanding of reception / office procedures - Ability to maintain relevant recording and information systems - Understand confidentiality and apply the principles in every day working practice ## Documents - [flexible working policy (pdf, 347.5kb)](https://www.healthjobsuk.com/documents?edoc=1155) - [application guidance notes (pdf, 157.0kb)](https://www.healthjobsuk.com/documents?edoc=1157) - [terms and conditions nhs jobs (pdf, 19.9kb)](https://www.healthjobsuk.com/documents?edoc=1158) - [equality and diversity leaflets (pdf, 838.8kb)](https://www.healthjobsuk.com/documents?edoc=1159) - [band 3 - team secretary job description (updated) (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10322968) - [the prince's trust help 16-30 year olds into work (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?edoc=2706) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.