# Team Secretary > NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-secretary/00deaa59-5cbd-4e98-a33a-a564c6d6a95d - **Markdown:** https://www.jobclerk.com/job/team-secretary/00deaa59-5cbd-4e98-a33a-a564c6d6a95d.md ## Summary - **Status:** Live - **Employer:** Cwm Taf Morgannwg University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £26,813 - £27,890 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-12T23:59:00.000Z - **Posted:** 2026-07-08T13:42:16.501Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merthyr_Tydfil/Porth_Rhondda/Cwm_Taf_Morgannwg_University_Health_Board/Mental_Health/Mental_Health-v7942901 - **Application URL:** https://apps.trac.jobs/job-advert/7942901?ShowJobAdvert=&feedid=9002 - **Employer website:** https://ctmuhb.nhs.wales ## Job Content ### Job overview Are you looking for a role where your work genuinely makes a difference every day? Do you want to be part of a team that is committed to continuous improvement, high standards, and delivering the best possible experience for patients. We are seeking a proactive and passionate Team Secretary to join our Community Mental Health Team (CMHT). This is a vital role within a busy and evolving clinical service, providing high‑quality secretarial and administrative support to the Consultant Psychiatrist and multidisciplinary team, enabling clinicians to focus on delivering compassionate, person‑centred care. This role is ideal for someone who enjoys working independently, uses their initiative to solve problems, and takes pride in keeping services running smoothly. Our team is forward‑thinking and motivated, with a strong focus on learning, development, and improving the way we work to enhance patient experience and outcomes. You will be valued as an integral member of the team, with opportunities to develop your skills, contribute ideas, and grow your career within mental health services. If you are organised, compassionate, and driven to be part of a team that strives to make a positive difference, we would love to hear from you. ### Main duties of the job - To attend multi-disciplinary meetings, ward rounds and case conferences to take minutes, ensuring timely production and distribution to all concerned as and when required. - To arrange meetings, including the organisation of venue and catering arrangements as requested. - Communicate with all disciplines within the Team and across the Directorate as well as clients, carers, GPs, Pharmacies and other agencies involved in client care. - Receive telephone calls from patients, relatives, GPs and other professionals involved in patients’ care, seeking advice and guidance from senior staff on more complex issues. - Liaise with other departments and hospital as necessary. - To liaise with other team members to ensure that all patients notes/client files are available when required. - Ensure relevant clinical information is supplied to the coding department. - Maintain Consultant’s diary. - Use a variety of communication and interpersonal skills and have the ability to foster good working relationships at all levels.  Will need to receive and transmit routine information requiring tact, persuasive and empathetic skills when dealing with distressed clients and carers in person or by phone and be aware of the reporting system should an incident occur. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom. ## Person Specification ### Experience **Essential** - Proven experience in an administrative or secretarial role, preferably within health or social car - Experience of medical audio and copy typing - Experience of minute‑taking and diary management - Experience of working in a busy, pressurised environment with competing priorities **Desirable** - Previous experience working within an NHS or healthcare setting - Experience supporting a Community Mental Health Team (CMHT) or similar clinical service - Experience of using clinical systems (e.g. PAS, WPAS, ESR, or other NHS systems) ### Skills & Abilities **Essential** - Ability to work independently, using own initiative to manage workload and resolve problems - Excellent organisational and time‑management skills - Strong written and verbal communication skills, with the ability to liaise professionally with service users, carers, clinicians, and external partners - Ability to prioritise tasks effectively and meet deadlines - High level of attention to detail and accuracy **Desirable** - Confidence in managing complex and competing demands with minimal supervision - Ability to contribute ideas to improve administrative processes and patient experience - Ability to problem‑solve effectively in a fast‑paced clinical environment - Welsh language speaking/listening skills at Level 3 or above ### Personal Attributes **Essential** - Enthusiastic and motivated with a positive, flexible attitude - Commitment to team working, service improvement, and improving patient experience - Professional, approachable, and compassionate manner **Desirable** - Resilient and adaptable, with the ability to remain calm under pressure - Keen interest in continuous improvement and service development - Willingness to support colleagues and share knowledge within the team ### Qualifications/knowledge **Essential** - Educated to GCSE level (or equivalent) including English, or equivalent relevant experience - Good working knowledge of medical terminology **Desirable** - Formal secretarial or administrative qualification (e.g. NVQ, RSA, AMSPAR or equivalent) - Awareness of mental health services and multidisciplinary team working ## Documents - [jdps english (pdf, 333.9kb)](https://www.healthjobsuk.com/documents?vdoc=10223295) - [sdmp cymraeg (doc, 219.5kb)](https://www.healthjobsuk.com/documents?vdoc=10226558) - [oh form - ig ffurflen (docx, 102.4kb)](https://www.healthjobsuk.com/documents?vdoc=10223297) - [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845) - [ctmuhb staff benefits guide 2026 (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=3057) - [ctmuhb staff benefits guide 2026 (pdf, 529.1kb)](https://www.healthjobsuk.com/documents?edoc=3058) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.