# Team Leader - Outpatients > NHS job listing from Job Clerk for Buckinghamshire Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-leader-outpatients/5e9d821c-d09c-4aac-9809-f9e083eeb05c - **Markdown:** https://www.jobclerk.com/job/team-leader-outpatients/5e9d821c-d09c-4aac-9809-f9e083eeb05c.md ## Summary - **Status:** Live - **Employer:** Buckinghamshire Healthcare NHS Trust - **Town:** Aylesbury - **Region:** South East - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum (pro rata for part time) - **Contract type:** Permanent - **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week - **Closing date:** 2026-07-28T23:59:00.000Z - **Posted:** 2026-07-24T08:33:04.626Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Aylesbury/Buckinghamshire_Healthcare_NHS_Trust/Outpatients/Outpatients-v8131427 - **Application URL:** https://apps.trac.jobs/job-advert/8131427?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.buckshealthcare.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for an enthusiastic and motivated individual to join the Outpatient Directorate as the Team Leader supporting the Mandeville Wing at Stoke Mandeville Hospital, and Thame Community Hospital. We are seeking a full-time Team Leader, primarily based at Stoke Mandeville Hospital, offering the chance to play a key role in shaping and supporting the delivery of our patient focused service. To be considered for this role, you must have a good standard of education i.e. GCSE Maths and English or equivalent and have an awareness and understanding of waiting list management. Previous experience of leadership and operational management of performance targets within a healthcare environment would be very beneficial. ### Main duties of the job Having responsibility for managing the Outpatient areas within your remit, as a Team Leader, you would work with peers across the Trust to provide an efficient and effective administration service to our patients and clinicians, by achieving and improving performance against local and national standards. Ensure that staff always adhere to standard operating procedures, highlighting to senior management any situations where this is not achievable. To attend any meetings relevant to your role or as requested by departmental managers. This is a varied role in a very busy and demanding environment where you will have direct responsibility for the day-to-day organisation, management and welfare of your team. ### Detailed job description and main responsibilities For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number. ## Person Specification ### Experience **Essential** - Use of Microsoft office packages - Experience of having worked to performance targets and within a service level agreement - Previous experience of supervising a team Previous experience managing change **Desirable** - Experience of coaching/teaching of staff - Awareness and understanding of patient tracking list management ### Special Circumstances **Essential** - Ability to work flexible hours, as the service requires - Ability to work across multiple sites ### Skills, Abilities & Knowledge **Essential** - Ability to work with differing client groups particularly with unusual/difficult cases/situations - Excellent customer care skills and experience of working within a customer facing environment - Evidence of initiating skills and working practices to develop local protocols - Ability to adapt to change by discussing, adopting and implementing new ideas and solutions - Demonstration of the ability to motivate self and others ### Education, Qualification and Training **Essential** - Good Standard of education - GCSE Maths and English or equivalent - Evidence of further continued professional development ## Documents - [team leader jd (pdf, 200.6kb)](https://www.healthjobsuk.com/documents?vdoc=10429127) - [team leader ps (pdf, 256.6kb)](https://www.healthjobsuk.com/documents?vdoc=10429128) - [functional requirements (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?vdoc=10451484) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.