# Team Leader ENT & Audiology > NHS job listing from Job Clerk for London North West University Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-leader-ent-and-audiology/ed1532fe-afb2-4cc6-a286-1a0c2e835df6 - **Markdown:** https://www.jobclerk.com/job/team-leader-ent-and-audiology/ed1532fe-afb2-4cc6-a286-1a0c2e835df6.md ## Summary - **Status:** Live - **Employer:** London North West University Healthcare NHS Trust - **Town:** Harrow - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 5 - **Salary:** £36,943 - £44,900 pa Inclusive of High Cost Area Supplement - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-13T23:59:00.000Z - **Posted:** 2026-06-29T14:43:06.983Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Harrow/London_North_West_University_Healthcare_NHS_Trust/Team_leader/Team_leader-v8089069 - **Application URL:** https://apps.trac.jobs/job-advert/8089069?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.lnwh.nhs.uk ## Job Content ### Job overview An opportunity has arisen for a highly motivated and enthusiastic Team Leader to join our ENT & Audiology team at Northwick Park Hospital. The role  is challenging and the post holder would be expected to work on their own initiative, whilst having the support of peers and the Service Manager.   Applicants are required to be computer literate with sound knowledge of Microsoft Excel. Your role will be crucial to the smooth running of the services, as you will be managing the local admin team. You will have excellent interpersonal skills to ensure that all patients have a positive experience of the service. You will be able to work independently using your own initiative while maintaining your role as a strong team player. Training will be provided for our IT systems and local processes. ### Main duties of the job To provide day-to-day operational management for the outpatient  teams including recruitment, appraisals and continuous professional development for all secretarial staff Support the General Manager, Service Manager and Clinical Team in delivering the Trust’s key performance targets through effective and flexible use of physical resources to minimise waste. To support the General Manager, Service Manager and Clinical Lead in formulating the strategic direction of services. To liaise with the multidisciplinary teams, to facilitate improvements in quality of care using lessons learned from adverse incidents and patient complaints. ### Detailed job description and main responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification ## Job Details An opportunity has arisen for a highly motivated and enthusiastic Team Leader to join our ENT & Audiology team at Northwick Park Hospital. The role is challenging and the post holder would be expected to work on their own initiative, whilst having the support of peers and the Service Manager. Applicants are required to be computer literate with sound knowledge of Microsoft Excel. Your role will be crucial to the smooth running of the services, as you will be managing the local admin team. You will have excellent interpersonal skills to ensure that all patients have a positive experience of the service. You will be able to work independently using your own initiative while maintaining your role as a strong team player. Training will be provided for our IT systems and local processes. ## Job Description To provide day-to-day operational management for the outpatient teams including recruitment, appraisals and continuous professional development for all secretarial staff Support the General Manager, Service Manager and Clinical Team in delivering the Trust’s key performance targets through effective and flexible use of physical resources to minimise waste. To support the General Manager, Service Manager and Clinical Lead in formulating the strategic direction of services. To liaise with the multidisciplinary teams, to facilitate improvements in quality of care using lessons learned from adverse incidents and patient complaints. ## Responsibilities To view the main responsibility, please see the attached the Job Description and Person Specification ## Person Specification ### Skills & Attributes **Essential** - Ability to work under pressure, demonstrating skills to balance competing demands - Be able to demonstrate ability to develop staff, and create a positive employment environment to encourage effective performance - High level verbal communication skills including negotiation skills, written communication and skills in report writing **Desirable** - Team building – involving and valuing the team to treat a collaborative environment - Adaptability – flexible to change circumstances and be able to adjust strategies as needed ### Knowledge & Experience **Essential** - IT literate including extensive experience of Microsoft Office applications, database software and hospital systems - Excellent understanding of the RTT waiting times guidance - Experience of staff management **Desirable** - Previous NHS experience of outpatient management - Previous Cerner experience - Knowledge of RTT and tracking patients, experience of monitoring waiting times data ### Education & qualifications **Essential** - Educated to A-level/NVQ level 3 or equivalent relevant experience ## Documents - [heart values (pdf, 158.5kb)](https://www.healthjobsuk.com/documents?edoc=2615) - [capital nurse programme (pdf, 4.0mb)](https://www.healthjobsuk.com/documents?edoc=1495) - [guidance for applying (pdf, 914.7kb)](https://www.healthjobsuk.com/documents?edoc=1549) - [what makes us special? (pdf, 891.8kb)](https://www.healthjobsuk.com/documents?edoc=1553) - [ent & audiology team lead job description (pdf, 384.4kb)](https://www.healthjobsuk.com/documents?vdoc=10382197) - [what makes us special - mobile friendly version (pdf, 379.0kb)](https://www.healthjobsuk.com/documents?edoc=1551) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.