# Team Clinical Support Administrator > NHS job listing from Job Clerk for Essex Partnership University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-clinical-support-administrator/c130201e-58f3-450f-a8d8-cd4151d433b8 - **Markdown:** https://www.jobclerk.com/job/team-clinical-support-administrator/c130201e-58f3-450f-a8d8-cd4151d433b8.md ## Summary - **Status:** Live - **Employer:** Essex Partnership University NHS Foundation Trust - **Town:** Wickford - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday) - **Closing date:** 2026-07-15T23:59:00.000Z - **Posted:** 2026-07-01T10:52:10.223Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Ipswich/Essex_Partnership_University_NHS_Foundation_Trust/Team_Administrator/Team_Administrator-v8118484 - **Application URL:** https://apps.trac.jobs/job-advert/8118484?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.eput.nhs.uk ## Job Content ### Job overview The Administration Team works across both Health Outreach and the Norfolk, Suffolk & North Essex Special Allocation Scheme (SAS), supporting vulnerable communities across counties. Health Outreach provides flexible, community-based healthcare to individuals experiencing social exclusion. This service supports people who may struggle to engage with traditional services, including those experiencing homelessness, refugees and asylum seekers, vulnerable migrants, and other marginalised groups. While SAS supports patients who have been removed from GP lists due to violence, threats or risk of violence. The aim is to provide a safe  and stable environment for the patient to receive continuing primary care services, addressing any underlying causes of aggressive behaviour and  providing a safe environment for the individuals involved in delivering that treatment. ### Main duties of the job - Provide administrative and reception support across both services - Manage patient records, data entry, and clinical systems - Book and coordinate appointments and assessments - Handle calls, emails, and enquiries professionally and sensitively - Liaise with clinicians, partner agencies, and external services - Support the coordination of safe and effective care, including for high-risk patients Skills - Well organised with strong administrative skills - Confident communicator, able to work with vulnerable and complex individuals - Calm, resilient, and able to manage a varied workload - Proficient in IT systems (e.g. Microsoft Office; clinical systems desirable) ### Detailed job description and main responsibilities To work as an integral part of the team supporting the delivery of all aspects of patient care and professional administrative support. You will be expected to work with service users, clinicians and other practitioners within the service, Spanning Health Outreach team, Health Outreach APMS and Drug and Alcohol Training Team. Our Administration Team is based in our Ipswich Clinic and Office, please refer to the attached Job Description for detailed description of daily duties. ## Job Details The Administration Team works across both Health Outreach and the Norfolk, Suffolk & North Essex Special Allocation Scheme (SAS), supporting vulnerable communities across counties. Health Outreach provides flexible, community-based healthcare to individuals experiencing social exclusion. This service supports people who may struggle to engage with traditional services, including those experiencing homelessness, refugees and asylum seekers, vulnerable migrants, and other marginalised groups. While SAS supports patients who have been removed from GP lists due to violence, threats or risk of violence. The aim is to provide a safe and stable environment for the patient to receive continuing primary care services, addressing any underlying causes of aggressive behaviour and providing a safe environment for the individuals involved in delivering that treatment. ## Job Description Provide administrative and reception support across both services Manage patient records, data entry, and clinical systems Book and coordinate appointments and assessments Handle calls, emails, and enquiries professionally and sensitively Liaise with clinicians, partner agencies, and external services Support the coordination of safe and effective care, including for high-risk patients Skills Well organised with strong administrative skills Confident communicator, able to work with vulnerable and complex individuals Calm, resilient, and able to manage a varied workload Proficient in IT systems (e.g. Microsoft Office; clinical systems desirable) ## Responsibilities To work as an integral part of the team supporting the delivery of all aspects of patient care and professional administrative support. You will be expected to work with service users, clinicians and other practitioners within the service, Spanning Health Outreach team, Health Outreach APMS and Drug and Alcohol Training Team. Our Administration Team is based in our Ipswich Clinic and Office, please refer to the attached Job Description for detailed description of daily duties. ## Person Specification ### Experience **Essential** - Experience of working in an administrative, clerical or customer service role. - Experience of using IT systems, databases or Microsoft Office applications. Experience of managing workload, prioritising tasks and meeting deadlines. **Desirable** - Experience of supporting meetings, including minute taking and diary management. - experience of using NHS systems (e.g. SystmOne, ICE or similar). ### Skills & Abilities **Essential** - Strong IT skills including Microsoft Office (Word, Excel, Outlook). - Ability to respond calmly and sensitively to individuals who may be distressed or upset. - Knowledge of confidentiality, GDPR and information governance requirements in handling sensitive data. **Desirable** - Full UK drivers license or access to alternative transport ## Documents - [staff benefits (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?edoc=2990) - [job description (pdf, 720.5kb)](https://www.healthjobsuk.com/documents?vdoc=10414412) - [person specification (pdf, 200.4kb)](https://www.healthjobsuk.com/documents?vdoc=10414413) - [candidate privacy policy (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=1853) - [right to work information (pdf, 293.6kb)](https://www.healthjobsuk.com/documents?edoc=2355) - [values of the nhs pension (pdf, 151.3kb)](https://www.healthjobsuk.com/documents?edoc=2659) - [employer recognition scheme - gold award (pdf, 27.7kb)](https://www.healthjobsuk.com/documents?edoc=2451) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.