# Team Administrator

> NHS job listing from Job Clerk for Greater Manchester Mental Health NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/team-administrator/f3d82d1e-564d-4207-a9e9-bbcedf3f4f82
- **Markdown:** https://www.jobclerk.com/job/team-administrator/f3d82d1e-564d-4207-a9e9-bbcedf3f4f82.md

## Summary

- **Status:** Live
- **Employer:** Greater Manchester Mental Health NHS Foundation Trust
- **Location:** Hexagon Tower
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent: 9 till 5 Monday to Friday
- **Employment type:** Full time - 37.5 hours per week (Monday - Friday 9.00am - 5.00pm (5 days))
- **Closing date:** 2026-08-26T22:59:00.000Z
- **Posted:** 2026-08-13T09:01:00.674Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Manchester/Greater_Manchester_Mental_Health_NHS_Foundation_Trust/Admin/Admin-v8193652
- **Application URL:** https://apps.trac.jobs/job-advert/8193652?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.gmmh.nhs.uk

## Job Content

### Job overview

At GMMH we are investing significantly into our Community Mental Health provision.

The Gateway Service is a referral management & triaging service. All new external referrals to the GMH Trust will be received by the Gateway Service where the referrals will be logged prior to being directed to the appropriate services under the GMMH Service for management.

The Gateway Administrator will provide an efficient and effective administrative service with the Gateway Team. Carrying out all administrative tasks in relation to the Gateway role, answering telephone calls to GPs, various clinical staff and professionals, patients & relatives. The Administrator will also carry out a variety of administrative tasks as directed by Senior Admin Manager.

### Main duties of the job

- To support the processing of the referrals that are received by the Gateway team following established protocol
- To support system management: as you will be the first point of contact for external referrals into the trust.
- Dealing efficiently, precisely and courteously with telephone callers & to provide telephone support to GPs, appropriate referrers, health care professionals, also patients and ensuring accurate data info is provided.

### Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

- Pay Enhancements
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge

**Essential**

- Use of Microsoft Office

**Desirable**

- Knowledge of patient systems

### Experience

**Essential**

- Office Experience

**Desirable**

- Working in NHS experience

## Documents

- [job description (doc, 94.0kb)](https://www.healthjobsuk.com/documents?vdoc=10498608)
- [person specification (pdf, 56.7kb)](https://www.healthjobsuk.com/documents?vdoc=10498609)
- [important candidate information (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=931)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.