# Team Administrator

> NHS job listing from Job Clerk for Oxford Health NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/team-administrator/d4ddf149-2596-4a20-ba51-be2d1f19cd42
- **Markdown:** https://www.jobclerk.com/job/team-administrator/d4ddf149-2596-4a20-ba51-be2d1f19cd42.md

## Summary

- **Status:** Live
- **Employer:** Oxford Health NHS Foundation Trust
- **Town:** Oxford
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (08:00am -16:00 or 09:00-17:00 with one late shift 12:00-20:00 per week)
- **Closing date:** 2026-07-09T23:59:00.000Z
- **Posted:** 2026-07-03T12:31:04.233Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Oxfordshire/Oxford/Oxford_Health_NHS_Foundation_Trust/Administration/Administration-v8070939
- **Application URL:** https://apps.trac.jobs/job-advert/8070939?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.oxfordhealth.nhs.uk

## Job Content

### Job overview

Are you able to deliver professional, flexible and efficient administration support?

We are looking for an Administrator to join our friendly team within NHS Oxfordshire Talking Therapies on a full time basis.

The service provides talking therapies for people across Oxfordshire experiencing anxiety and depression and has recently been awarded further funding to expand the service.

This is a pivotal role within the Service as our Administrators are the first point of contact for patients wishing to self-refer. This is a busy and rewarding role and you will be contributing to the overall patient experience of the service.

This is a full time post 37.5 hours per week worked over a range of shifts of 08:00am-16:00pm, 09:0am-17:00pm and one late shift per week 12:00pm-20:00pm

### Main duties of the job

- You will act as the first point of contact for all patients wishing to refer themselves to the service via the telephone or online.
- You will take confidential and sensitive information while processing the information on the team’s electronic database.
- You will work closely with the Senior Administrators to ensure all referrals are processed efficiently, data entry is accurately gathered and recorded and the service has administrative support.
- You will also liaise with Health Care Professionals, external organisations and our local GP surgeries.

### Detailed job description and main responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

## Job Details

Are you able to deliver professional, flexible and efficient administration support?

We are looking for an Administrator to join our friendly team within NHS Oxfordshire Talking Therapies on a full time basis.

The service provides talking therapies for people across Oxfordshire experiencing anxiety and depression and has recently been awarded further funding to expand the service.

This is a pivotal role within the Service as our Administrators are the first point of contact for patients wishing to self-refer. This is a busy and rewarding role and you will be contributing to the overall patient experience of the service.

This is a full time post 37.5 hours per week worked over a range of shifts of 08:00am-16:00pm, 09:0am-17:00pm and one late shift per week 12:00pm-20:00pm

## Job Description

You will act as the first point of contact for all patients wishing to refer themselves to the service via the telephone or online.

You will take confidential and sensitive information while processing the information on the team’s electronic database.

You will work closely with the Senior Administrators to ensure all referrals are processed efficiently, data entry is accurately gathered and recorded and the service has administrative support.

You will also liaise with Health Care Professionals, external organisations and our local GP surgeries.

## Responsibilities

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

## Person Specification

### Knowledge

**Essential**

- Ability to “type and talk” in order to take referral information and process referrals accurately and efficiently.
- Experience of using Office computer programs including Excel, Word, Outlook and Teams.

**Desirable**

- Working knowledge of using patient related electronic record systems, PCMIS & Rio.

### Experience

**Essential**

- Previous experience as an Administrator.

**Desirable**

- NHS Experience

### Personal qualities

**Essential**

- Understanding of the need for confidentiality.
- Dealing with clients in a caring and understanding way.

**Desirable**

- Ability to work effectively under pressure/with distractions.

## Documents

- [admin - oh form ott (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?vdoc=10362268)
- [band 3 team administrator (pdf, 816.3kb)](https://www.healthjobsuk.com/documents?vdoc=10362266)
- [guidance notes for candidates applying for a job at ohft (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?ddoc=2228)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
