# Team Administrator

> NHS job listing from Job Clerk for Northern Care Alliance NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/team-administrator/59262a09-5f10-48d6-9313-e93d190ab15c
- **Markdown:** https://www.jobclerk.com/job/team-administrator/59262a09-5f10-48d6-9313-e93d190ab15c.md

## Summary

- **Status:** Live
- **Employer:** Northern Care Alliance NHS Foundation Trust
- **Location:** Mayo Building, Salford Royal
- **Workplace type:** onsite
- **Profession:** Team administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pro rata, per annum
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week (working hours are between 07:00hrs and 18:30hrs - shifts on a rota over seven days)
- **Closing date:** 2026-11-02T23:59:00.000Z
- **Posted:** 2026-10-19T11:11:44.958Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Rochdale/Northern_Care_Alliance_NHS_Foundation_Trust/Team_Administrator/Team_Administrator-v8376761
- **Application URL:** https://apps.trac.jobs/job-advert/8376761?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.northerncarealliance.nhs.uk

## Job Content

### Job overview

An opportunity has arisen for a Team Administrator to join our busy team which will involve the coordination and implementation of office procedures. This will require a high degree of organisational skills and excellent working knowledge of administrative systems.

The successful applicant will often be the first point of contact and a focal point for the services requiring clear communication and liaison skills. Be responsible for managing and prioritising their own workload and will be required to use their own workload and will be required to use their own initiative.

### Main duties of the job

- Patient related tasks.
- Deal with telephone communications and type letters with a potentially distressing or emotional content.
- Deal with informal complaints referring them to the service lead when necessary.
- Provide non-clinical advice and information to patients/clients/relatives; exercising judgement when dealing with patient enquiries, analysing and resolving problems at source
- To liaise with staff in other services and with external contacts.
- To organise, store and archive paperwork, documents and computer- based information.
- Manage own workload and act independently within occupational guidelines, using own initiative, seeking advice where necessary from the line manager ensuring confidentiality is maintained at all times.

### Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: www.careers.northerncarealliance.nhs.uk

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Skills

**Essential**

- Motivated, flexible, proactive, tactful, courteous and polite.
- Smart appearance in accordance with NCA Dress Code.
- Recognise equality and diversity and the importance of peoples’ rights with dignity and respect. Act in accordance with legislation, policies and procedures.
- Advanced keyboard skills and good numerical skills
- Proven organisational skills and the ability to multi-task and prioritise workload with interruptions and changing priorities
- Good command and understanding of English, punctuation and grammar and the ability to communicate in a clear and concise manner.
- Ability to travel between a variety of community locations

### Knowledge

**Essential**

- Knowledge of a full range of administration procedures and their application to improve service efficiency and effectiveness. including Microsoft packages.

**Desirable**

- Understanding of the Data Protection Act.
- Knowledge of Information Governance with regard to maintaining confidentiality of person identifiable information
- Knowledge and understanding of the National Health Service.

### Experience

**Essential**

- Significant experience of providing clerical services
- Experience of using IM&T systems for data entry.

**Desirable**

- Minute taking experience

### Qualifications

**Essential**

- Education to GCSE level/GCE ‘O’ Level
- Word processing - Qualified to RSA II/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 95% accuracy).

**Desirable**

- ECDL or equivalent qualification

## Documents

- [team administrator (docx, 388.1kb)](https://www.healthjobsuk.com/documents?vdoc=10705100)
- [functional requirements (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10705101)
- [candidate information pack (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=3016)
- [sponsorship & visa information (pdf, 106.0kb)](https://www.healthjobsuk.com/documents?edoc=2708)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.