# Team Administrator > NHS job listing from Job Clerk for Greater Manchester Mental Health NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-administrator/3a6b6491-cb06-450b-b644-8dc82784d438 - **Markdown:** https://www.jobclerk.com/job/team-administrator/3a6b6491-cb06-450b-b644-8dc82784d438.md ## Summary - **Status:** Live - **Employer:** Greater Manchester Mental Health NHS Foundation Trust - **Location:** North View - **Workplace type:** onsite - **Profession:** Team administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (9 till 5) - **Closing date:** 2026-09-30T22:59:00.000Z - **Posted:** 2026-09-16T10:21:32.125Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Salford/Greater_Manchester_Mental_Health_NHS_Foundation_Trust/Admin/Admin-v8258978 - **Application URL:** https://apps.trac.jobs/job-advert/8258978?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.gmmh.nhs.uk ## Job Content ### Job overview The post holder will be required to provide a confidential secretarial and administrative service to the Salford Neighbourhood Mental Health Team. The post holder is also responsible for managing referrals that come into the team, sending out appointment letters and mailshots, dealing with all telephone calls that come into the service and ensuring they get passed on in a timely manner. The post holder will also be responsible for the requisitioning of stationery, maintenance of meeting rooms and non-stock requisitioning. The Team Administrator will have an overview of the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes. The post holder is responsible for the provision of a booking appointment service Outpatients using the electronic patient record system. This will involve formal liaison with Service users and clinicians to ensure that patients are seen within appropriate timeframes. The post holder will ensure an efficient administrative service for the team including minute taking, and other general administrative duties. Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024. ### Main duties of the job To directly negotiate appointment slots with clinicians in order that service users can take place within stated target times and standards according to the NHS Plan. Typing of all clinical correspondence. Coordinating and directing service user contact via telephone call, email, or letter. Greeting service users, carers and other visitors when required. Ensure an effective and efficient booking service is provided with service user negotiation in accordance with the targets stated in the NHS Plan. Direct making of appointments according to booking and waiting time policies. The taking and typing of minutes for all team meetings and ad hoc meetings on request. ### Detailed job description and main responsibilities See attached detailed job description and person specification. Staff Benefits - 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years - Excellent pension - Cycle to work scheme - Salary sacrifice car scheme - Wellbeing programme - Blue Light Card Discounts ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Knowledge **Essential** - Knowledge of equal opportunities legislation An awareness of policies & procedures in relation to confidentiality, information sharing, and child protection ### experince **Essential** - Experience of dealing with a range of people over the phone and face to face Experience of carrying out administrative duties to complete a piece of work in a methodical, efficient and timely manner to meet a set deadlines Experience of summarising and note taking in order to capture the main points of a discussion/informal/formal meetings Experience of working as part of a team in order to achieve a shared vision/goal Experience of maintaining quality standards in ones work **Desirable** - Experience of working in the NHS particularly in a Mental Health setting Experience of using an EPR system Experience of audio typing ### Qualifications **Essential** - Educated to NVQ Level 2 (including Maths and English) or relevant experience Recognised competency based level 2) qualification in a relevant subject (e.g. RSA, NVQ, B-TEC QCF, Apprenticeship), or equivalent demonstrable experience **Desirable** - ECDL or equivalent IT qualification or experience ### Skills and abilities **Essential** - Ability to use word processing and Microsoft Office Software Package e.g. Microsoft Excel, PowerPoint, and Access. Ability to use ones own initiative, work autonomously and prioritise workload Good organisational skills in order to maintain efficiency Motivated to work towards creating a safe, open & trusting environment Commitment to one’s own professional development Effective and coherent oral and written communication skills **Desirable** - Able to take meeting minutes ## Documents - [job description (pdf, 168.4kb)](https://www.healthjobsuk.com/documents?vdoc=10572426) - [person specification (pdf, 125.6kb)](https://www.healthjobsuk.com/documents?vdoc=10572425) - [important candidate information (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=931) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.