# Team Administrator > NHS job listing from Job Clerk for West London NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-administrator/1a11f7bf-07c7-4bd3-8a84-7d47dbd6e4d1 - **Markdown:** https://www.jobclerk.com/job/team-administrator/1a11f7bf-07c7-4bd3-8a84-7d47dbd6e4d1.md ## Summary - **Status:** Live - **Employer:** West London NHS Trust - **Location:** St Bernard's Hospital - **Workplace type:** onsite - **Profession:** Team administrator - **Grade:** Band 4 - **Salary:** £33,262 - £36,027 per annum inclusive of 15% HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (37.5 hours per week) - **Closing date:** 2026-11-09T23:59:00.000Z - **Posted:** 2026-11-02T01:01:13.220Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/West_London_NHS_Trust/Team_Administrator/Team_Administrator-v8401736 - **Application URL:** https://apps.trac.jobs/job-advert/8401736?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.westlondon.nhs.uk ## Job Content ### Job overview The Team Administrator plays a pivotal role in supporting the effective operation of the Adult Eating Disorders Service, ensuring patients progress efficiently through the care pathway from referral to discharge. The post holder will provide comprehensive administrative and pathway coordination support to a multidisciplinary team, maintaining accurate clinical records, coordinating service processes, supporting governance requirements, and ensuring timely progression of patient care. Working within a resource-conscious environment, the Team Administrator will prioritise referral management, MDT coordination, waiting list oversight, physical health monitoring processes, and treatment pathway administration. The role is critical in maintaining patient flow, supporting service performance targets, and delivering a safe, responsive, and high-quality service. ### Main duties of the job - To provide a high quality administrative service to a multi-disciplinary team - Within a team framework provide a high quality comprehensive support function ensuring effective standards of quality and equality to team of workers, including an effective responsive reception service to callers to office. - To provide an effective and efficient quality word processing support service, utilising software including Microsoft packages. And to carry out audio-transcriptions. - To support the team with all administrative tasks around team meetings including CIG meetings (diary management/minute taking/action logs) - To be responsible for initiating, developing and maintaining client record systems ensuring all of the statutory and organisational requirements for their maintenance, safekeeping and disposal are adhered to at all times. - To be responsible for the day to day processing of an effective and sensitive customer service when dealing with direct contact with Service Users, telephone calls and correspondence, (some patients may be emotionally vulnerable/distressed. Receiving and recording accurate and concise messages, ensuring messages are forwarded on appropriately and timely. - To maintain information system detailing the whereabouts of department members during working day, relaying details appropriately and timely. - To be responsible for the minuting and typing of minutes ### Detailed job description and main responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Skills **Essential** - Excellent written and verbal communication skills - Ability to work autonomously within a team and with other disciplines. - Able to deal with staff, visitors and clients in a professional, courteous and helpful manner - Accurate data entry skills - Accurate minute taking skills - Ability to work under pressure as part of a team or independently - Ability to work collaboratively and in partnership with other managers, professions and agencies. - Able to organise and prioritise work - Able to exercise discretion and maintain confidentiality at all times. **Desirable** - Database skills (Microsoft Access) - Advanced Excel skills - Microsoft PowerPoint - Trained in the use of electronic patient record system ### Knowledge **Essential** - Confidentiality - Data Protection Act - A range of secretarial processes / Admin procedures - Knowledge of Health and Safety at Work - Knowledge of Microsoft Word, Excel and PowerPoint - Knowledge of Equal Opportunities and Diversity **Desirable** - Understanding of mental health issues - Producing activity reports ### Experience **Essential** - Experience of Administration/Secretarial / Reception work - Experience of Data entry - Experience of arranging and supporting meetings - Experience of Filing and Photocopying - Demonstrated ability to develop positive relationships with people - Demonstrated ability to work within and show understanding of equal opportunities. **Desirable** - Working in a Mental Health setting. - Experience of patient record systems/databases - Supervising staff - Working in a team. ### Qualifications **Essential** - Good standard of general education including English and Maths - Evidence of personal development **Desirable** - NVQ ### Other Requirements **Essential** - Self-motivated - A flexible, enthusiastic and mature attitude. - Adaptable to change. - Committed to team/service development and able to promote a positive image of the Service. - Enthusiastic and willing to learn - Professional presentation/standard of work **Desirable** - Ability to learn new skills - Team player - Methodical approach to tasks. ## Documents - [jd & ps (pdf, 584.3kb)](https://www.healthjobsuk.com/documents?vdoc=10733245) - [oh requirements (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?edoc=3067) - [occupational health requirements (pdf, 376.0kb)](https://www.healthjobsuk.com/documents?edoc=3003) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.