# Team Administrator

> NHS job listing from Job Clerk for East London NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/team-administrator/0c8a2c9f-8c03-4af3-a998-c4286fe19e27
- **Markdown:** https://www.jobclerk.com/job/team-administrator/0c8a2c9f-8c03-4af3-a998-c4286fe19e27.md

## Summary

- **Status:** Live
- **Employer:** East London NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-05-31T23:59:00.000Z
- **Posted:** 2026-05-25T03:01:44.962Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Dunstable/East_London_NHS_Foundation_Trust/Community_Mental_Health/Community_Mental_Health-v7976676
- **Application URL:** https://apps.trac.jobs/job-advert/7976676?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.elft.nhs.uk

## Job Content

### Job overview

To provide administrative support to the service ensuring efficient and smooth running of the team/unit. To work closely with the Team Administration Lead to provide an efficient and responsive administrative provision to the service.  Responsible for developing own administration systems for the team and providing day-to-day administrative support to the team.  The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.

### Main duties of the job

To provide a comprehensive administrative / Secretarial support to the Dunstable Community Mental Health Team / service.  Including processing all reports, correspondence and documentation, and related filing, faxing, and photocopying.

- To book interpreters and translators for clients appointments and monitor confirmation of bookings and action as appropriate. To coordinate the collection of and update of patient information on files and on team/service database systems ensuring data quality is monitored and any concerns raised. To receive regular one to one and team supervision from the Team Administration Lead / Operational Lead. To undertake monthly supervision with Band 3 Administrators within the team. To arrange appointments, clinics and bookings for the Operational Lead service/team. As required to work flexibly to provide reception and switchboard duties including answering the telephone, taking messages, transferring calls and dealing with clients who may drop in to visit the clinicians.

To take and relay clear messages.  This includes handling queries from other professionals and obtaining information to enable these to be dealt with as effectively and speedily as possible. To take notes or minutes at team meetings, professionals meetings and safeguarding meetings

### Detailed job description and main responsibilities

This is contained within the job description which is intended as a guide to the main responsibilities of the post and is not intended to be a prescriptive document.  Duties and base of work may change to meet the needs of the service or because of the introduction of new technology.  This job description may be reviewed from time to time and changed, after consultation with the post holder.

## Job Details

To provide administrative support to the service ensuring efficient and smooth running of the team/unit. To work closely with the Team Administration Lead to provide an efficient and responsive administrative provision to the service.  Responsible for developing own administration systems for the team and providing day-to-day administrative support to the team.  The post requires the ability to work on own initiative and to liaise effectively with a broad range of professions and to maintain client confidentiality.

## Job Description

To provide a comprehensive administrative / Secretarial support to the Dunstable Community Mental Health Team / service.  Including processing all reports, correspondence and documentation, and related filing, faxing, and photocopying.

To book interpreters and translators for clients appointments and monitor confirmation of bookings and action as appropriate.

To coordinate the collection of and update of patient information on files and on team/service database systems ensuring data quality is monitored and any concerns raised.

To receive regular one to one and team supervision from the Team Administration Lead / Operational Lead.

To undertake monthly supervision with Band 3 Administrators within the team.

To arrange appointments, clinics and bookings for the Operational Lead service/team.

As required to work flexibly to provide reception and switchboard duties including answering the telephone, taking messages, transferring calls and dealing with clients who may drop in to visit the clinicians.

To take and relay clear messages.  This includes handling queries from other professionals and obtaining information to enable these to be dealt with as effectively and speedily as possible. To take notes or minutes at team meetings, professionals meetings and safeguarding meetings

## Responsibilities

This is contained within the job description which is intended as a guide to the main responsibilities of the post and is not intended to be a prescriptive document.  Duties and base of work may change to meet the needs of the service or because of the introduction of new technology.  This job description may be reviewed from time to time and changed, after consultation with the post holder.

## Person Specification

### Skills

**Essential**

- Computer‑literate with strong Word, Excel, PowerPoint, Outlook and data‑entry skills (40–45 wpm).
- Proficient in email, networking and general office technology.
- Effective written and verbal communicator with good interpersonal skills.
- Experienced in switchboard duties, digital dictation, and patient administration systems. Able to prioritise tasks, manage workload independently, use sound judgement, and work flexibly under pressure.
- Strong organisational skills and able to work well within a multidisciplinary team.
- Computer‑literate, fast typist, organisation, data entry, admin systems, and teamwork skills.

### Experience

**Essential**

- - Experience in a health/mental health, education or social services environment.
- - Significant experience of working as part of an administrative team.
- - Minuting meetings
- - Experience of working in a culturally diverse inner city area.

### Qualifications and experience

**Essential**

- Educated to GCSE standard or NVQ3 or equivalent
- Good standard of Written and Spoken English.
- Admin experience within NHS health care.

## Documents

- [elft strategy (pdf, 153.5kb)](https://www.healthjobsuk.com/documents?edoc=1708)
- [elft at a glance (pdf, 151.0kb)](https://www.healthjobsuk.com/documents?edoc=1110)
- [elft staff benefits leaflet (pdf, 920.1kb)](https://www.healthjobsuk.com/documents?edoc=1111)
- [trust demographic information (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=1844)
- [band 4 team administrator job description and person specification. (pdf, 328.6kb)](https://www.healthjobsuk.com/documents?vdoc=10261329)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.