# Team Administrator Planned Care Nursing > NHS job listing from Job Clerk for East Sussex Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-administrator-planned-care-nursing/30033ea2-0dd8-4a05-8fb1-9c2e5bd95547 - **Markdown:** https://www.jobclerk.com/job/team-administrator-planned-care-nursing/30033ea2-0dd8-4a05-8fb1-9c2e5bd95547.md ## Summary - **Status:** Live - **Employer:** East Sussex Healthcare NHS Trust - **Location:** Eastbourne District General Hospital - **Workplace type:** onsite - **Profession:** Team administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-09-30T07:00:00.000Z - **Posted:** 2026-09-16T16:51:08.555Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Sussex/St_Leonards_on_Sea/East_Sussex_Healthcare_NHS_Trust/Admin/Admin-v8179642 - **Application URL:** https://apps.trac.jobs/job-advert/8179642?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.esht.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen within the Planned Care Nursing Administration Team. The successful candidate will work across sites to meet service needs (base location to be confirmed). The role involves a range of administrative duties, including data entry, managing appointments, answering telephone enquiries, and providing a high standard of customer service to patients, carers, healthcare professionals and partner organisations. Working closely with clinical colleagues, you will play a key role in ensuring the smooth running of Planned Care Nursing services and supporting the delivery of an efficient and responsive administrative service. We are looking for someone who is enthusiastic, adaptable and keen to learn, with strong communication skills and the ability to work both independently and as part of a team. A commitment to delivering excellent patient care is essential. The post sits within a wider Integrated Community team supporting District Nursing, Bladder & Bowel, Frailty and Tissue Viability Services. The service operates seven days a week, including Bank Holidays. Weekend working is required on a rotational basis (currently 1 in 7 weekends), and staff are rostered to work two Bank Holidays per year. Cross-site working is an essential part of the role, therefore access to transport is required. Core service hours are 08:00–18:00. ### Main duties of the job We're in search of someone who can thrive in a busy office setting. The role involves a variety of tasks: - Inputting patient referrals into our electronic patient record system (SystmOne) - Contacting patients by phone to confirm or schedule appointments - Managing and coordinating appointment calendars - Retrieving data as requested - Maintaining and updating SystmOne as necessary - Answering patient line phone calls - Making outgoing calls to update patients on their District Nurse visits - Organising patient information packets - Managing the staff sickness phone for the service - Onboarding for new starters (getting systems in place, uniform and equipment) - Healthroster input (including generating reports) - Processing requisitions using NHS Supply Chain and Integra as directed - Base days - stock management You will need: - A positive, can-do attitude - A flexible approach - A willingness to learn ### Detailed job description and main responsibilities Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us. ## Person Specification ### Other **Essential** - Car driver/owner, Ability to travel easily between bases - Able to work shifts/hours as job required ### Experience **Essential** - Experience of general office duties in NHS or similar large complex organisation - Experience of dealing with people - Experience of clinical record systems **Desirable** - Experience of reception work in a clinical environment ### Qualifications **Essential** - Good standard of general education, to GCSE grade C or equivalent, including Maths and English - Able to undertake further training required for role - NVQ3 in Administration or proven equivalent experience - Computer literate **Desirable** - ECDL or alternative IT qualification ### Skills / Knowledge / Abilities **Essential** - Good keyboard skills - IT skills for data entry and recall - Effective interpersonal, organisation and team work skills - Effective communication skills - Motivated - Ability to learn and develop new skills and abilities - Ability to cope under pressure **Desirable** - Advanced IT skills - Trained on NHS data collection systems ## Documents - [updated jd (pdf, 214.6kb)](https://www.healthjobsuk.com/documents?vdoc=10482762) - [guidance for applicants - afc (pdf, 152.4kb)](https://www.healthjobsuk.com/documents?edoc=672) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.