# Team Administration Officer (AHPEC) > NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/team-administration-officer-ahpec/be62470c-8b84-43a1-a6de-a395d3e8ae00 - **Markdown:** https://www.jobclerk.com/job/team-administration-officer-ahpec/be62470c-8b84-43a1-a6de-a395d3e8ae00.md ## Summary - **Status:** Live - **Employer:** Norfolk and Suffolk NHS Foundation Trust - **Location:** Magpie Lodge - **Workplace type:** onsite - **Profession:** Administrative and IT - **Salary:** £32073.00 to £39043.00 - **Contract type:** 9 months (Fixed term or Secondment opportunity) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-01T22:59:00.000Z - **Posted:** 2026-08-18T14:23:32.671Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8153166 - **Application URL:** https://apps.trac.jobs/job-advert/8153166?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.nsft.nhs.uk ## Job Content ### Job overview The post holder will be responsible for the provision of effective and responsive administration for the Accredited Health Professional Workforce Education Centre (AHPEC) within the NSFT Academy. This will require strong written, verbal and interpersonal communication skills, including the ability to communicate clearly and professionally with staff at all levels, external partners and key stakeholders; provide and receive confidential, sensitive or complex information accurately; respond to queries with tact and diplomacy; and support clear, timely communication across service delivery, leadership and governance. This will contribute to the smooth running of all aspects of the service and ensure staff and key stakeholders receive an excellent standard of service and support. With the potential for delivery of complex and multiple programmes and projects within the team, skilled support to managers will be key. The post holder will demonstrate effective planning and organising skills through coordinating diaries, meetings, training programmes, project activity, reporting schedules and candidate tracking systems; maintaining accurate records; monitoring progress; managing competing priorities; and ensuring deadlines, actions and key milestones are followed up. This post will assist with coordination, project planning, and the establishment of a centralised resource for reference and learning lessons. ### Main duties of the job - To provide and receive information which may be confidential, sensitive, complex or contentious, ensuring this is communicated accurately and handled with tact, diplomacy and discretion. - Supports the production of reports and analysis of data within the team - To support the senior AHPEC team to raise the profile of the team and associated work, ensuring the provision of a trust wide Apprenticeship programme to support service development strategies and workforce plans. - Be the key point of contact for liaison with the external governance bodies of the AHPEC, providing continuity and precision of communications to appropriate team members relating to standards required by the QAA (Quality Assurance Agency) and its subsidiary bodies - Provide effective support to the AHPEC team and senior staff across all aspects of the ALC work streams, including planning, organising, tracking and coordinating tasks, resolving conflicting priorities and ensuring deadlines, actions and key milestones are followed up. - Support the planning, organisation and delivery of meetings, training programmes and related project activity, including coordinating diaries, agendas, attendance, resources and follow-up actions as required. - Develops and maintains systems and procedures for tracking and reporting programme & project progress, capturing lessons learnt, whilst ensuring tools and information are easily accessible ### Detailed job description and main responsibilities Policy & Service Development - Maintain a working knowledge of current Trust policies and procedures and employment legislation, to be able to advise managers, applicants and external bodies as necessary. - Adapt working practices as appropriate. - To assist senior Academy & AHPEC staff to review and suggest changes to standard communications, standard letters, email circulars etc. - To support the senior staff within the AHPEC Team in the development of policies and practice guidance notes relating to this area of work, - To comment on the development of policies and practice guidance notes relating to this area of work. - To draft admin procedure notes relating to AHPEC Team FINANCIAL - Monitors spend relating to programmes and projects - Where appropriate, makes payments following Trust Financial Procedures - Manages stock and non-stock supplies for projects and programmes. Ensures stock is used appropriately with minimum waste, and provides advice to others on systems around this HUMAN RESOURCES - To work closely and collaboratively with all Academy colleagues ensuring information is shared fully and that any issues that may fall between departments are picked up appropriately. - To provide support if required to junior staff working within the team and provide a supportive and productive working environment for them. - To participate in a full training programme to support the development of the team to ensure a multi functioning, flexible resource. RESEARCH AND DEVELOPMENT To contribute to audit activity within the Directorate as necessary ## Person Specification ### Other **Essential** - Strong interpersonal and communication skills - Ability to maintain confidentiality - Ability to work alone with minimal supervision and manage own time and workload effectively - Flexible approach to work and self-motivator with high standards ### Skills **Essential** - Ability to exercise judgements when dealing with requests and queries. - Ability to manage competing priorities while working under pressure to tight deadlines - Ability to work within agreed parameters and with minimal supervision ### Qualifications **Essential** - Degree Level or Equivalent Depth of Knowledge and Experience within Education and Professional Development and/or Workforce Development **Desirable** - Degree or equivalent depth of knowledge and experience which includes data analysis/presentation, data manipulation, and equivalent knowledge of information systems and data analysis ### Knowledge and Experience **Essential** - Maintaining a range of information systems - Experience of communicating a range of complex or sensitive information. - Experience in drafting procedures and protocols. ## Documents - [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863) - [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028) - [246 cor8153166 band 5 team administration officer (pdf, 273.0kb)](https://www.healthjobsuk.com/documents?vdoc=10477765) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.