# Systems Support Administrator > NHS job listing from Job Clerk for County Durham and Darlington NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/systems-support-administrator/17fef83f-eac8-4544-bbb5-63140033a0b3 - **Markdown:** https://www.jobclerk.com/job/systems-support-administrator/17fef83f-eac8-4544-bbb5-63140033a0b3.md ## Summary - **Status:** Live - **Employer:** County Durham and Darlington NHS Foundation Trust - **Town:** Darlington - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-06-19T23:59:00.000Z - **Posted:** 2026-06-05T13:31:38.039Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9439-2627-808?employerCode=C9439 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9439-2627-808/pre-application-questions-pause?referrer=jobadvert&ref=C9439-2627-808 - **Employer website:** https://www.cddft.nhs.uk ## Job Content ### Job summary Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Systems Support Administrator to join our ever-evolving Systems team. As a Systems Support Administrator, you will play a vital role in providing administrative technical support and assistance for the Trust's Clinical IT systems. The post offered offers great potential for personal and career development and enables you to enhance your knowledge of clinical IT Systems. ### Main duties of the job Working closely with our IT teams and end-users, you will ensure the reliable operation and support of our clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and a strong work ethic. You will have the opportunity to work with a diverse team, committed to working together in supporting our clinical services. You will be administering clinical IT systems, reviewing and granting access requests and supporting end users on the systems you are assigned to support. ### About us If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager. You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks. We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented. Full Job Descriptions can be found in the adverts supporting documents. Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success. For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply. ### Details - Date posted: 05 June 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Full-time - Reference number: C9439-2627-808 - Job locations: The Centre For Health, Traynor Way, Whitehouse Business Park, PETERLEE, County Durham, SR8 2RU, United Kingdom ### Job responsibilities The post holder will provide administrative support to the Systems & Delivery team. The post holder will provide servicedesk / helpdesk support for the Trust clinical IT systems. The post holder will assist with systems access control duties. For further information please refer to the job description where further details can be found. ## Job Details Are you a proactive and technically savvy individual looking to contribute to the smooth operation of Clinical IT systems? If so, Health Informatics at County Durham and Darlington NHS Foundation Trust may have the perfect role for you! We are seeking a dedicated Systems Support Administrator to join our ever-evolving Systems team. As a Systems Support Administrator, you will play a vital role in providing administrative technical support and assistance for the Trust's Clinical IT systems. The post offered offers great potential for personal and career development and enables you to enhance your knowledge of clinical IT Systems. ## Job Description Working closely with our IT teams and end-users, you will ensure the reliable operation and support of our clinical systems, contributing to the delivery of high-quality patient care. You will need to be customer focused, pro-active, possess strong communication skills, confident IT skills and a strong work ethic. You will have the opportunity to work with a diverse team, committed to working together in supporting our clinical services. You will be administering clinical IT systems, reviewing and granting access requests and supporting end users on the systems you are assigned to support. ## Responsibilities The post holder will provide administrative support to the Systems & Delivery team. The post holder will provide servicedesk / helpdesk support for the Trust clinical IT systems. The post holder will assist with systems access control duties. For further information please refer to the job description where further details can be found. ## Person Specification ### Experience **Essential** - Experience of providing administrative or technical support. - Experience of communicating directly and indirectly with senior personnel. **Desirable** - Experience of providing administrative or technical support. - Experience of communicating directly and indirectly with senior personnel. ### Qualifications **Essential** - Minimum of 4 GCSE Grade C or above must include English Language and Mathematics (or equivalent). - IT qualification (GCSE / A-Level or equivalent) **Desirable** - Vocational IT qualifications (eg ECDL) - A good comprehension of NHS clinical software. - Customer Service training or qualifications - NVQ level 3 in Business Administration / experience. ### Special Requirements **Desirable** - Hold a current valid driving license and be willing to travel across sites and to partner organisations as needed to fulfil the role. ### Special Skills & Knowledge **Essential** - Good knowledge/ability/confidence to use appropriate computer hardware and software, e.g. Microsoft Office, internet browsers and file management. - Excellent organisational, inter-personal and communication skills. - Able to support and work with other team members by having a collaborative approach and contributing ideas. - Ability to work under pressure. - Ability to manage and prioritise own workload and work to agreed deadlines. - Demonstrate a flexible attitude to meet service needs. **Desirable** - Knowledge of systems administration ## Documents - [ID Checks (PDF, 434 KB)](document:2948767) - [Job Description (DOCX, 898 KB)](document:2948765) - [New Recruitment Brochure (PDF, 807 KB)](document:2948766) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.