# System Administrator > NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/system-administrator/ad681f25-313e-45f1-b348-ea498ddfda37 - **Markdown:** https://www.jobclerk.com/job/system-administrator/ad681f25-313e-45f1-b348-ea498ddfda37.md ## Summary - **Status:** Live - **Employer:** Leeds Teaching Hospitals NHS Trust - **Location:** St James's University Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 5 - **Salary:** £32,073 to £39,043 a year - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-09-16T23:59:00.000Z - **Posted:** 2026-09-02T09:38:47.721Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-0873 - **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=2001&source=JobtrainNHSJobs - **Employer website:** https://www.leedsth.nhs.uk ## Job Content ### Job summary Are you ready to use your Digital Systems Administration skills in a way that makes a positive impact on peoples lives? If so, we have a fantastic opportunity to become a member of our Digital Systems Support team within the Leeds Teaching Hospitals NHS Trust. Reporting to the Digital Systems Operations Manager your role will sit within the Digital Systems Support Team. The Digital System Administrator role is a key position within Leeds Teaching Hospitals NHS Trust, responsible for ensuring critical clinical and operational IT systems are secure, reliable, and effective. The post holder will provide second-line technical and application support, manage system performance and user access, work closely with suppliers and clinical teams, support testing and system upgrades, deliver training and contribute to the continuous improvement of digital healthcare systems. The role requires strong technical expertise, problem-solving skills, stakeholder engagement, and the ability to manage incidents, data quality and system documentation while supporting patient care through robust digital services. ### Main duties of the job The purpose of the post Digital Systems Administrator is to ensure that the Trusts IT systems are secure, reliable and efficient. The role will be responsible for day-to-day management and oversight of the IT systems under the responsibility of the Digital System Support team. The post holder will be responsible for Operational Support. Managing incidents and service requests related to their allocated system using the Trust ITSM system. This includes: Providing second line application and technical support, investigating, diagnosing and resolving complex issues. Raising and coordinating issues with suppliers and internal digital teams and providing resolution by leading or supporting incident or resolver groups. Raising problem records for identified trends, multiple incidents or risks Please see job description for further information. ### About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do. ### Details - Date posted: 02 September 2026 - Pay scheme: Agenda for change - Band: Band 5 - Salary: £32,073 to £39,043 a year - Contract: Permanent - Working pattern: Full-time - Reference number: 001999 - Job locations: St James’s University Hospital, Leeds, West Yorkshire, LS9 7TF, United Kingdom ### Job responsibilities For questions about this job, contact: Name: Jason Clark Position: Digital Systems Operations Manager Email: jason.clark1@nhs.net Shortlisting Date: 11/09/2026 Interview Date: 17/09/2026 Job Summary The Digital System Administrator role offers an opportunity to make a direct impact on patient care through innovative digital solutions in one of the UK's largest NHS trusts. The role aligns with candidates who are passionate about technology, service improvement and collaboration, providing the chance to work with clinical and technical specialists while contributing to large-scale healthcare transformation. The Trust's values of being patient-centred, collaborative, accountable, fair and empowered create an environment where skilled digital professionals can develop their expertise, influence positive change and support the delivery of high-quality healthcare services. In return, we can offer you a varied, interesting, and challenging role working as part of a fantastic team and offering all the support you need to learn at pace and achieve your career ambitions. Why you should join our Team DIT at LTHT is a highly motivated and inclusive place to work. We hold our Leeds Way Values in high esteem and respect all colleagues. Within the trust we are always looking to improve and give the best service possible, and we are looking for individuals with the same drive to join us. DIT look after the Trust’s information technology, responsible for delivering and embedding the latest digital innovations, finding the right hardware and software to meet business needs, turning information into insight and everything in between. It’s an exciting time to join us, as we offer varied and rewarding opportunities. We’d love to consider your application if you want to be a part of delivering operational services that allow patients to be treated effectively across Leeds. If you choose to use Al tools to complete your application, please take the time to edit and personalise your application and ensure that the language used reflects your behaviours, ideas and values. We want to understand what you can bring to LTHT and your reasons for applying, not a version of these created by AI. AI is a tool, it is not a replacement for your thoughts, experience and ideas. What you will bring to the role - Proven experience administering IT/clinical systems, including support, maintenance, troubleshooting and user management - Experience investigating, diagnosing, and resolving complex incidents, faults, data issues and technical problems - Experience working with NHS clinical information systems, patient-based systems and electronic patient records - Ability to work effectively with suppliers, third parties, clinicians, managers, consultants and technical teams - Experience developing test scripts, conducting system testing, supporting upgrades/releases and implementing new procedures - Knowledge of security, role-based access controls, confidentiality, Data Protection requirements and NHS governance standards - Experience producing and maintaining SOPs, system documentation, guidance, logs, change records and user procedures - Ability to train staff, provide guidance to users, deliver system training and support adoption of digital systems - Excellent verbal and written communication skills, with the ability to explain complex information to both technical and non-technical audiences - Understanding of IT service management principles (ITIL), incident management, problem management, system resilience and service continuity Please see the attached job description for further information about this vacancy About Leeds Teaching Hospital NHS Trust Our Trust values The Leeds Way is working together to support each other and deliver the best possible care to patients. We are…. Responsible Open and Honest One Team Kind Our Trust priorities Our purpose: Excellent, safe and sustainable care for every patient every time Our priorities: People Improvement and Innovation Partnerships Outcomes To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here. We reserve the right to close this advert early if we receive a high number of suitable applications. ## Person Specification ### Training **Essential** - Must be willing to attend relevant training courses ### Behaviours **Essential** - Excellent communication, organisation and presentation skills. - Ability to work on own initiative. - Ability to work in a confidential manner. - Ability to work under pressure and to agreed timescales. - Ability to liaise with staff at all levels of the organisation. - Flexible and adaptable to change. - A methodical and accurate approach to work. - Drive and commitment. - Good negotiation skills ### Qualifications **Essential** - Degree level IM&T, or equivalent experience in the relevant field ### Practical Skills **Essential** - Ability to collate, log and manage change requests. - Ability to analyse data, produce reports and advise on missing data. - Data collection. - Problem solving techniques. - Ability to compile audit data and analyse outcomes. - Ability to master toolkits for producing bespoke data entry screens. - Ability to produce user documentation. ### Special Knowledge **Essential** - Specialist knowledge of the user service, procedures and protocols - Effective inter-personal skills, able to liaise with all levels and grades of staff including senior managers and consultants, - A good working knowledge of the Microsoft Office suite. - Excellent communication and presentation skills. - Working with a Patient Based Clinical Information System - Working as part of a team. Experience of working with IT systems and a proven understanding (e.g. certificates of competence/attendance on courses or qualifications e.g. ECDL, Microsoft Packages, Advanced RSA, patient administration systems) or equivalent experience **Desirable** - Implementing new procedures. - Monitoring data quality. - Testing software applications, including incident and fault reporting. - Service continuity plans and system recovery. - Multidisciplinary team working - Performance Management and Modernisation Agenda. - Specialist reporting packages. - HL7 messaging standards. - Ability to manage incidents and work with suppliers ### Other Requirements **Essential** - Willing to travel between Trust sites to undertake projects. - Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary). - Able to attend occasional early evening meetings. ### Working Arrangements **Essential** - The post holder will be expected to work flexibly to provide core service coverage between 08:00 and 18:00 Monday - Friday and will also be expected to participate in a 24/7 Out of Hours (OOH) on call rota. ### Core Behaviours and Skills **Essential** - Can work autonomously and independently to achieve agreed objectives without reference to a manager. - Good problem solving skills. - The ability to prioritise, manage and deliver workload. - Ability to concentrate when analysing data, information and producing reports. Will be required to concentrate for long periods on complex data analysis. - Ability to handle interruption to handle patient queries. - To be able to communicate clearly and effectively in a variety of formats. - Capable of working with clinical & non-clinical staff at all levels. - Self motivated with an ability to motivate others and be a positive influence on change management. - Innovative. - To take account of service changes by demonstrating a flexible approach to work. - To be able to plan and implement changes to the service as circumstances require. - Team worker. - A professional attitude towards all staff & patients during incidental or planned contact. - Good written & verbal communication skills. ### Core Knowledge and Understanding **Essential** - Understand the structure and function of the Trust. - Have knowledge of relevant healthcare policies and organisational structures. - Appreciate the role of good quality clinical data and its impact on business planning. - Understand the need for patient confidentiality and their responsibilities with regard to the Data Protection Act and the Trust’s own policies regarding confidentiality. - Participate in the maintenance of a safe working environment. ### Knowledge, Skills and Experience Required **Essential** - Educated to degree level in IM&T, or equivalent experience in the relevant field - Professional knowledge of the services provided by the Trust, the range of technology in use and the potential for integrating data from a range of devices/systems. - Demonstrate relevant experience of system administration as well as training, advice and support to end users, analysing problems and providing solutions in Clinical Systems - Experience of testing system software, recording and prioritising system faults, including the production and management of test scripts - Experience of producing and maintaining system documentation to the required IM&T standards - Experience of working with Suppliers and 3rd party - Effective inter-personal skills, able to liaise with all levels and grades of staff including senior managers and consultants, offering guidance and interpretation on complex information and processes - Ability to work to tight deadlines. - Experience of using NHS computer systems. - Experience of training staff in systems and procedures. - Excellent communication skills. They must be able to communicate to managers and users of the information and articulate any constraints that the information may hold. - Ability to interpret and present complex information. - The post holder must be able to act under their own initiative in the development of information systems and the supply of information. - Understanding of service management framework ITIL. **Desirable** - Experience of making changes to working practice & procedure. - Use of data to support performance management. - Ability to produce user documentation to assist users in making best use of I.T. systems - Experience of incident and fault reporting. - Ability to communicate effectively with users about impact of system changes and new releases - Experience of HL7 messaging standards. - Experience of service continuity plans and system recovery. - Ability to diagnose and resolve data issues when data is either directly shared or extracted for internal and external agencies ### Trust Values and Professional Requirements **Essential** - Commitment to principles of equality and diversity. - Commitment to delivering quality services. - Importance of maintaining confidentiality. - Honesty and integrity. - The postholder will be expected to establish, maintain and respect good working relationships and communication with both internal and external organisations, institutions and individuals with whom they come into contact, including those associated with the specialty area and as appropriate within the role. - The post holder will be expected to represent themselves and the service in a professional, courteous and respectful manner at all times. - The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority. - The jobholder will undertake all mandatory training required for the role. - The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role. ## Documents - [System Administrator JD (DOCX, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3429&JobId=2001) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.