# Switchboard Operator

> NHS job listing from Job Clerk for Salisbury NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/switchboard-operator/dde7dc4e-2423-4e83-8e4e-ac8027c9e20a
- **Markdown:** https://www.jobclerk.com/job/switchboard-operator/dde7dc4e-2423-4e83-8e4e-ac8027c9e20a.md

## Summary

- **Status:** Live
- **Employer:** Salisbury NHS Foundation Trust
- **Town:** Salisbury
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per annum pro rata. Shift enhancements for unsocial hours
- **Contract type:** Permanent: 1x 24hr relief, 1x Shift rotational
- **Employment type:** Full time - 37.5 hours per week (Covering Earlies, Lates, Night shifts over 7 days (Including weekends and public holidays))
- **Closing date:** 2026-08-04T08:00:00.000Z
- **Posted:** 2026-07-21T09:42:38.621Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Wiltshire/Salisbury/Salisbury_NHS_Foundation_Trust/Facilities/Facilities-v8142554
- **Application URL:** https://apps.trac.jobs/job-advert/8142554?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.salisbury.nhs.uk

## Job Content

### Job overview

“Please note: we are unable to provide sponsorship for this position.”

"Previous applicants need not apply"

We are currently seeking professional and well-presented individuals to join our busy Switchboard team at Salisbury NHS Foundation Trust.

Our department provides a welcoming 24-hour, 7 days a week telephony and internal emergency response service. Our team based here at Salisbury process circa 1.2 million calls per year.

As well as receiving and processing calls the switchboard team are also front facing for patients, staff and visitors covering a range of services via the enquiries window situated at the main entrance.

Salary Details :  All time worked on Saturday (midnight to midnight) and any weekday after 8pm and before 6am + 35% to hourly rate. All time worked on Sundays and Public Holidays (midnight to midnight) + 69% to hourly rate.

### Main duties of the job

We are looking for someone who can work alone and as part of a team, can work well under pressure and able to remain calm in challenging/difficult situations.

The successful candidate would need to be responsible, reliable with excellent people skills as well as having a flexible approach to work.

We are keen to find the right candidate to support the excellent professional service our team provides for this trust.

Previous switchboard or customer care experience would be useful but training and support will be given.

Please find the Main duties, Responsibilities and Person Specification in attached Job Description

### Detailed job description and main responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

“Please note: we are unable to provide sponsorship for this position.”

## Person Specification

### Education / Experience

**Essential**

- Education level of GCSE or equivalent
- Basic competency in I.T.
- Level of communication skills
- Level of experience in customer care

**Desirable**

- Previous experience of a switchboard environment

## Documents

- [facts about salisbury (pdf, 214.5kb)](https://www.healthjobsuk.com/documents?edoc=1618)
- [switchboard operator jd & ps (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10460909)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.