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We are seeking reliable switchboard operators to join our team on and As & When basis.
You will contribute by ensuring the provision of a high quality and responsive service to our staff, patients and customers. The post involves answering external and internal calls and redirecting to the relevant staff/department, using the paging system to contact staff, responding to alarms and dealing with emergency calls.
The candidate must have an appropriate telephone manner, be able to deliver excellent customer service, be very reliable and able to work, at times, under pressure. Flexibility in respect of working different shift patterns is essential, sometimes at short notice, as we operate a year round 24/7 service.
We operate an IT based system and full training is provided. The role involves covering for staff who are absent from duties.
If you enjoy working in a busy environment and want to contribute to supporting our patients and colleagues, then we look forward to receiving your application.
Trust mandatory training and switchboard training will be provided for you to be a success in this role.
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.