# Switchboard and CCTV Operative > NHS job listing from Job Clerk for Rotherham Doncaster and South Humber NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/switchboard-and-cctv-operative/6dbb1ac6-ff90-40d6-8718-bb844d7ab16b - **Markdown:** https://www.jobclerk.com/job/switchboard-and-cctv-operative/6dbb1ac6-ff90-40d6-8718-bb844d7ab16b.md ## Summary - **Status:** Live - **Employer:** Rotherham Doncaster and South Humber NHS Foundation Trust - **Town:** Doncaster - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,299.62 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Part time, Flexible working, 13 hours per week (Hours are averaged over a 3 week roster period. 14hrs. 15hrs and 10hrs evenings and weekends.) - **Closing date:** 2026-06-12T23:59:00.000Z - **Posted:** 2026-06-01T08:01:26.101Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Doncaster/Rotherham_Doncaster_South_Humber_NHS_Foundation_Trust/Switchboard_Operative/Switchboard_Operative-v8047295 - **Application URL:** https://apps.trac.jobs/job-advert/8047295?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.rdash.nhs.uk ## Job Content ### Job overview This post offers an excellent opportunity for an enthusiastic and motivated individual to be part a small team who are often the first point of contact for our services. Our Switchboard/Reception desk provides a 24 hour, 7 days a week service giving information and directing people in a helpful and courteous manner to the correct person, department or facility. Your main duties will be to undertake switchboard operator duties, face to face contact with members of the public visiting the hospital and to monitor site security cameras. You will be responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites fire alarms, responding to intruder alarms and liaising with on call teams, security companies and the police, depending on the nature of the call or incident. You should be a team player with basic computer skills, GCSEs in Maths and English (or equivalent) as well as previous experience of switchboard, and reception duties and the ability to work in a busy environment. The post is offered as a 13 hour post to be worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and this may require working during standard office hours 08:00 – 17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required. Training will be provided. For further information please contact Julia Harris on 03000 213000 ### Main duties of the job The main Switchboard/Reception desk at Tickhill Road Hospital is the first point of contact for Rotherham Doncaster and South Humber NHS Foundation Trust, providing a 24 hour, 7 days a week service giving information and directing people in a polite, helpful, and courteous manner to the correct person, department or facility. The main function of the role is to undertake switchboard operator duties, face to face contact with members of the public visiting the hospital from the main reception desk and to monitor site security cameras. The successful candidate will be working as part of a small team responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites CCTV cameras, fire alarms, responding to intruder alarms and liaising with on call teams, security companies and the police, depending on the nature of the call or incident. The post is offered as a13 hour post which is hours worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and this may require working during standard office hours 08:00 – 17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required. Training will be given to ensure a highly effective and quality driven service is provided at all times. For further information about this post telephone Julia Harris on 03000 213000 ### Detailed job description and main responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications ## Job Details This post offers an excellent opportunity for an enthusiastic and motivated individual to be part a small team who are often the first point of contact for our services. Our Switchboard/Reception desk provides a 24 hour, 7 days a week service giving information and directing people in a helpful and courteous manner to the correct person, department or facility. Your main duties will be to undertake switchboard operator duties, face to face contact with members of the public visiting the hospital and to monitor site security cameras. You will be responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites fire alarms, responding to intruder alarms and liaising with on call teams, security companies and the police, depending on the nature of the call or incident. You should be a team player with basic computer skills, GCSEs in Maths and English (or equivalent) as well as previous experience of switchboard, and reception duties and the ability to work in a busy environment. The post is offered as a 13 hour post to be worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and this may require working during standard office hours 08:00 – 17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required. Training will be provided. For further information please contact Julia Harris on 03000 213000 ## Job Description The main Switchboard/Reception desk at Tickhill Road Hospital is the first point of contact for Rotherham Doncaster and South Humber NHS Foundation Trust, providing a 24 hour, 7 days a week service giving information and directing people in a polite, helpful, and courteous manner to the correct person, department or facility. The main function of the role is to undertake switchboard operator duties, face to face contact with members of the public visiting the hospital from the main reception desk and to monitor site security cameras. The successful candidate will be working as part of a small team responding to a wide range of callers sometimes in crisis or emergency situations and monitoring the sites CCTV cameras, fire alarms, responding to intruder alarms and liaising with on call teams, security companies and the police, depending on the nature of the call or incident. The post is offered as a13 hour post which is hours worked on evenings and weekends, however the successful candidate will be required to cover other shifts as and when necessary and this may require working during standard office hours 08:00 – 17:00 Monday to Friday. Shifts may need to be covered at very short notice so a flexible approach is required. Training will be given to ensure a highly effective and quality driven service is provided at all times. For further information about this post telephone Julia Harris on 03000 213000 ## Responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications ## Person Specification ### Skills **Essential** - Ability to understand and adhere to standards and procedures - Ability to work as a team member - Good Oral and Written Communication Skills. - Clearly defined verbal expression - Excellent record keeping. **Desirable** - Possess excellent interpersonal skills - Desire to further training and career development ### Knowledge **Essential** - Basic Health and Safety **Desirable** - Understanding of the Data Protection Act and its underlying principals - Dealing with aggression ### Experience **Essential** - Previous work on telephone switchboard - Previous Reception experience **Desirable** - Working Knowledge of MiVoice Switchboard software ### Qualifications **Essential** - General education minimum Math’s & English GCSE (Equivalent) - CCTV formal training **Desirable** - Basic computer skills ### Additional Requirements **Essential** - Effective in a busy and occasionally stressful environment - Able to cover for additional shifts sometimes at a short notice. ## Documents - [376-cp-0670-a jd & ps (pdf, 384.6kb)](https://www.healthjobsuk.com/documents?vdoc=10336238) - [main terms and conditions (pdf, 406.6kb)](https://www.healthjobsuk.com/documents?edoc=2515) - [rdash clinical & organisational strategy - 2023 to 2028 (pdf, 4.3mb)](https://www.healthjobsuk.com/documents?edoc=2789) - [use of artificial intelligence (ai) when writing job applications (pdf, 280.6kb)](https://www.healthjobsuk.com/documents?edoc=2919) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.