# Support Time and Recovery worker > NHS job listing from Job Clerk for Kent and Medway Mental Health NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-time-and-recovery-worker/97fcc583-3897-4b68-982d-574dd679ed98 - **Markdown:** https://www.jobclerk.com/job/support-time-and-recovery-worker/97fcc583-3897-4b68-982d-574dd679ed98.md ## Summary - **Status:** Live - **Employer:** Kent and Medway Mental Health NHS Trust - **Location:** Priority House (ME16 9PH) - **Workplace type:** onsite - **Profession:** Support, time and recovery worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (24/7 Service. Rotas includes weekend and night shift working) - **Closing date:** 2026-10-15T22:59:00.000Z - **Posted:** 2026-10-01T14:00:53.649Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Gillingham_Kent/Kent_Medway_Mental_Health_NHS_Trust/Medway_Swale/Medway_Swale-v8286597 - **Application URL:** https://apps.trac.jobs/job-advert/8286597?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.kmpt.nhs.uk ## Job Content ### Job overview As a Support, Time and Recovery (STR) Worker within our integrated Home Treatment and Rapid Response Services, you will play a vital role in providing a safe, compassionate alternative to inpatient admission. You will work directly with individuals experiencing acute mental health crises, supporting them and their families within their own homes when they need it most. This is a dynamic, fast-paced role operating on a 24/7 roster. You will balance providing evidence-based, recovery-oriented care with responding rapidly to urgent referrals, helping patients navigate significant distress with dignity and respect. **Please note, we are unable to provide Visa Sponsorship for this position** ### Main duties of the job - To provide support to clients of Home Treatment and Rapid Response and their carers in relation to personal care, daily living and social activities, and help maintain the social network by the use of a range of home treatment interventions. - To carry out specified interventions, alone on occasion, as per crisis plan and update as appropriate - To monitor progress of Home Treatment and Rapid Response clients against the crisis plans and communicate findings, recommend changes to senior Home Treatment Team and Rapid Response staff in order for crisis plan to be reviewed. - To report any changes in client presentation and safety to Senior Home Treatment and Rapid Response staff - Work flexibly in order to respond to crisis work and adjust allocated work and prioritise at short notice as required by Shift Co-Ordinator. - Engage clients and carers with Home Treatment and Rapid Response crisis plans and negotiate options available whilst promoting crisis prevention recovery and resilience. - Support carers to enable clients to remain at home. On occasions assist client with administration of medication as per crisis plan. - Promote work of Home Treatment and Rapid Response to clients, carers, other mental health professionals, statutory and non statutory agencies . ### Detailed job description and main responsibilities Please refer to the attached job description for full details and main responsibilities of the role. The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010). ### Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Experience **Essential** - Previous experience of working in or using mental health services **Desirable** - Knowledge/experience of emotional distress - Knowledge/experience of mental health Services ### Knowledge and Skills **Essential** - Ability to listen effectively and communicate effectively at all levels - Basic written communication skills to enable completion of records - Empathy, compassion, and patience - Ability to create innovative solutions to help empower service users - Ability to work on own initiative in a range of settings - Ability to form positive therapeutic relationships with service users and carers - A keenness to make a positive contribution to improving the quality of life for people with mental health problems - Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities - Ability to provide practical support with daily living skills - An ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour - Ability to reflect on practice and receive and deliver constructive feedback to enhance performance **Desirable** - Basic first aid - Basic health and safety awareness - Moving and handling awareness - Awareness of local services/resources - Knowledge of benefits/employment system ### Training and Qualifications **Essential** - Be willing to work towards the qualifications listed in the desirable section. - Ability and desire to both obtain and underpin knowledge and skills appropriate to a support worker **Desirable** - NVQ level 2 or 3 as an example. - Certificate in mental health. - Health and social care awards as examples ## Documents - [staff benefits (pdf, 623.4kb)](https://www.healthjobsuk.com/documents?ddoc=2394) - [job description and person specification (pdf, 184.4kb)](https://www.healthjobsuk.com/documents?vdoc=10634860) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.