# Support Time and Health Care Support Worker (STAR) - LPMHSS CONWY

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-time-and-health-care-support-worker-star-lpmhss-conwy/79511efd-0e85-4a95-8cf8-80f1f3945542
- **Markdown:** https://www.jobclerk.com/job/support-time-and-health-care-support-worker-star-lpmhss-conwy/79511efd-0e85-4a95-8cf8-80f1f3945542.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Block 5, Carlton Court
- **Workplace type:** onsite
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-27T22:59:00.000Z
- **Posted:** 2026-09-21T13:21:36.065Z
- **Source information URL:** https://www.healthjobsuk.com/job/Colwyn_Bay/Betsi_Cadwaladr_University_Health_Board/Mental_Health/Mental_Health-v8284759
- **Application URL:** https://apps.trac.jobs/job-advert/8284759?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

This is an exciting opportunity for an experienced Support time Recovery worker wishing to join the community mental health primary care team in Conwy. Applications are welcomed from enthusiastic practitioners who want to make a difference in primary care service provision. You will have excellent communication skills, be self-motivated, proactive and committed to promoting innovation for service delivery.

The successful candidate will support and facilitate the organization of clinical activity, assist in the delivery of group and individual work whilst continuing to support and deliver the clinical activity as required. The post holder will be required to work independently and liaise with various third sector agencies and organizations as well as carers. Excellent skills in multidisciplinary working and the requirement to establish and maintain excellent links with GP practices are essential.

You will have excellent communication skills, and the ability to build and maintain effective working relationships, demonstrating a 'positive attitude'.

### Main duties of the job

- Provide support and give time to an allocated group of service users, and promote their recovery supporting their return to a community environment, or supporting them to maintain their place in the community.
- Support service users to meet their identified needs and outcomes, paying attention to and respect their values, wishes and aspirations to lead their lives in the way they choose, supporting them to access community resources and services, such as housing, benefits, leisure, education and employment.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

## Person Specification

### Values

**Essential**

- Sensitive to the needs and the rights of service users

### Experience

**Essential**

- An awareness of issues affecting mental health service users
- Knowledge of approaches to working with mental health service users
- A knowledge of housing and welfare benefits, housing issues and related employment and educational issues

### Qualifications

**Essential**

- Certificate in Community Mental Health Care / NVQ Level 3 in care or agreed equivalent
- Good literacy and numerical skills

**Desirable**

- Qualifications in Health, Social and Care

### Aptitude and Abilities

**Essential**

- An ability to assess and evaluate individual needs to enable service users to make informed decisions
- An ability to analyse complex information concerning mental health issues and housing, finance issues

**Desirable**

- Administrative and organisational skills

## Documents

- [ps mp (pdf, 440.6kb)](https://www.healthjobsuk.com/documents?vdoc=10601818)
- [oh form - ig ffurflen (pdf, 704.5kb)](https://www.healthjobsuk.com/documents?vdoc=10601819)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [bilingual job description (pdf, 560.5kb)](https://www.healthjobsuk.com/documents?vdoc=10601817)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.