# Support Service Secretary > NHS job listing from Job Clerk for Leeds and York Partnership NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-service-secretary/f1bb7f3a-cd69-49da-8ea6-de2d094326a2 - **Markdown:** https://www.jobclerk.com/job/support-service-secretary/f1bb7f3a-cd69-49da-8ea6-de2d094326a2.md ## Summary - **Status:** Live - **Employer:** Leeds and York Partnership NHS Foundation Trust - **Location:** St Mary's Hospital - **Workplace type:** onsite - **Profession:** Secretary - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-17T22:59:00.000Z - **Posted:** 2026-09-03T07:51:22.532Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8269865 - **Application URL:** https://apps.trac.jobs/job-advert/8269865?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.leedsandyorkpft.nhs.uk ## Job Content ### Job overview Provides comprehensive administrative and secretarial support to clinical and support service teams, ensuring smooth daily operations. Manages telephone and face-to-face enquiries, diaries, appointments, meetings and minute taking. Maintains accurate electronic and manual records in line with confidentiality and information governance standards. Produces correspondence using Microsoft Office and digital transcription systems with high attention to detail. Supports patients, carers and staff by providing non-clinical information and coordinating services. Prioritises workload, meets deadlines and maintains effective office systems. Contributes to service improvement, follows Trust policies, and works collaboratively to deliver a professional, efficient and customer-focused service. ### Main duties of the job The role will include managing the teams Duty Desk, audio typing, arranging meetings and taking minutes, diary management and regular telephone and face to face contact with staff, service users, carers other professionals at different levels internal and external. The candidate must be able to prioritise their own workload and work on their own initiative. They must also possess good problem-solving skills, have the ability to work within strict time frames, have an awareness of service user / staff confidentiality and data protection and a high standard of written / verbal and analytical communication skills. An advanced knowledge of Microsoft Office programmes is essential. Knowledge of BigHand translation system is desirable. This role requires a strong capability in data analysis, with particular emphasis on the proficient use of Microsoft Excel to produce and interpret monthly statistical reports. The post holder will be responsible for analysing referral data and generating regular performance reports to monitor and demonstrate referral activity within the service. Flexibility will be required by the successful applicant with regards to work base and hours, allowing provision of cover for colleagues in different areas when required. ### Detailed job description and main responsibilities We recruit people based on their values and qualifications (where required) and believe that their lived experience is an advantage, this means that together we are as diverse as the communities we care for. Simply put, when we employ caring people who act with integrity and have the right skills, we can give those with mental health challenges, learning disabilities and neurodiversity high-quality care and support to live fulfilling lives, and make our staff feel purposeful, happy and valued. All our information is available in accessible formats. Please contact the Recruitment team recruitment.lypft@nhs.net Attached to this advert is our candidates guide to values-based recruitment and supporting guidance on how to make a successful application. If you require a reasonable adjustment, please contact the Recruitment Team or see the attached candidate guide to reasonable adjustments. To find out more about the key responsibilities and the specific skills and experience you’ll need, look at the Job Description & Person Specification attachments under the Supporting Documents heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the Candidate Guide to Values Based Recruitment. This document provides you with information to help you apply. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Excellent proven written and verbal communication skills. ### Values **Desirable** - Tell us about a time when you spotted something small going wrong and did something to stop it becoming a bigger issue. - Tell us about a time when you realised a colleague or someone you know needed a bit of support and you offered to help. - Tell us about a time when you showed someone kindness or understanding. ### Knowledge **Essential** - Knowledge of Information Governance ### Experience **Essential** - Experience of minute taking and diary management, communicating with service users, carers and families ### Qualifications **Essential** - Word processing skills at RSA 3 standard or equivalent (tested) ## Documents - [job description (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10584796) - [person specification (pdf, 488.6kb)](https://www.healthjobsuk.com/documents?vdoc=10584797) - [reasonable adjustments (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?edoc=2928) - [guide to values based recruitment (pdf, 498.6kb)](https://www.healthjobsuk.com/documents?edoc=2929) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.