# Support Secretary > NHS job listing from Job Clerk for Mersey Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-secretary/c1ddd7cc-5b03-4569-96f3-f99145a588ba - **Markdown:** https://www.jobclerk.com/job/support-secretary/c1ddd7cc-5b03-4569-96f3-f99145a588ba.md ## Summary - **Status:** Archived / closed - **Employer:** Mersey Care NHS Foundation Trust - **Town:** Prescot - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pro rata - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week (Mon-Wed) - **Closing date:** 2026-07-22T23:59:00.000Z - **Posted:** 2026-07-09T10:51:26.143Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/SouthportVarious/Mersey_Care_NHS_Foundation_Trust/Support_Secretary/Support_Secretary-v8143573 - **Employer website:** https://www.merseycare.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen at within the Community pain Service for a highly motivated and enthusiastic part time Support  Secretary to join our Therapies and Specialist hub Team. This role will be supporting  the clinicians and the medical team within Therapies and Specialist hub. The successful candidate will be expected to provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks,  of other secretarial support staff within the Service. The postholder will be expected to work with a flexible approach maintaining confidentiality at all times when dealing with service users / staff information. ### Main duties of the job Attend weekly meetings, take notes prepare agenda’s and other papers as require. Typing of clinic letters. Sort and prioritise mail for the team dealing with all correspondence confidential Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are e-mailed or action is taken Liaise with colleagues at all levels both within the team and across other agencies and in other organisations. Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise The post holder shall as necessary provide cover for and undertake duties of absent colleague The post holder shall follow all the policies and procedures of the organisation. ### Detailed job description and main responsibilities Organise the diaries and commitments of managers, including scheduling of meetings, conferences. Attend weekly meetings, take notes prepare agenda’s and other papers as required Sort and prioritise mail for the team dealing with all correspondence Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or actioned. Liaise with colleagues at all levels both within the team and across other agencies and in other organisations. Ensure provision of secretarial support to the Service The post holder will propose any necessary changes of local protocols necessary to aid service improvement. Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment. Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may arise The post holder shall as necessary provide cover for and undertake duties of absent colleague The post holder shall follow all the policies and procedures of the organisation. ## Person Specification ### Skills **Essential** - Keyboard / Word Processing / Data input - Good communicator (verbal/written) - Good organisational and interpersonal skills - Ability and willingness to travel across the Trust ### Qualifications **Essential** - NVQ Level 3 in Business Administration or equivalent. - Educated to GCSE standard or equivalent **Desirable** - OCR or equivalent - Customer Service Qualification ### Knowledge/Experience **Essential** - IT Literate - Proven experience of word processing, spreadsheet, and email software - Experience of using patient administrative systems - Effective communication and interpersonal skills including telephone skills and face to face communication - Experience of general administration office skills – filing, photocopying, faxing, note taking - Experience of working to conflicting demands and work effectively within teams - Ability to work in a confidential and sensitive manner - Ability to plan, prioritise and schedule own work - Able to work flexibly in accordance with service needs - Ability to develop databases - Computerised information systems **Desirable** - Demonstrable knowledge of supervising other secretarial/administrative staff ## Documents - [oh risk id (pdf, 392.6kb)](https://www.healthjobsuk.com/documents?vdoc=10442558) - [job description (pdf, 360.2kb)](https://www.healthjobsuk.com/documents?vdoc=10442557) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.