# Support Secretary

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-secretary/570b18df-4765-4299-b420-43ab9f8a2f2c
- **Markdown:** https://www.jobclerk.com/job/support-secretary/570b18df-4765-4299-b420-43ab9f8a2f2c.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Glan Clwyd Hospital
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Salary:** £26300.00
- **Contract type:** Permanent: Full Time
- **Employment type:** Full time - 37.5 hours per week (Monday-Friday)
- **Closing date:** 2026-09-20T22:59:00.000Z
- **Posted:** 2026-09-18T08:18:52.033Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8305363
- **Application URL:** https://apps.trac.jobs/job-advert/8305363?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

An exciting opportunity has arisen for enthusiastic and highly organised individual to join our team in The Gastroenterology department

The post holder will be responsible for providing professional, efficient, accurate and prompt administrative & clerical support to the Gastroenterology secretarial team.

### Main duties of the job

High levels of customer service and excellent communication/interpersonal skills are essential, along with the ability to use your own initiative to solve problems as they arise.

The post holder will possess excellent time management skills, be well organised and have the ability to prioritise workload demands to meet deadlines, whilst producing work to the highest standards.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

Welsh language skills are desirable

## Person Specification

### Skills

**Essential**

- Ability to communicate professionally and effectively with all levels of staff both verbally and in writing. Excellent Customer Service skills Flexible and adaptable to changing service demands. Ability to meet deadlines. Good organisational skills

**Desirable**

- Proficient in use of Microsoft office applications. Experience of using patient administration systems Experience of organising meetings/activity

### Personal

**Essential**

- Good team working ethic Approachable/friendly Confident manner Reliable Develops own practice through reflection and learning Empathetic & Able to travel to meet the requirements of the post

**Desirable**

- Welsh Language speaker

### Knowledge

**Essential**

- Ability to work to established policies, service level agreements and key performance indicators. Evidence of continual personal development Knowledge of secretarial role including progress chasing

**Desirable**

- Knowledge of NHS Organisations

### Experience

**Essential**

- Knowledge of a range of administrative processes.

**Desirable**

- Experience of working in office environment. Experience of working within the NHS

### Qualifications

**Essential**

- Good standard of general education/(GCSE maths and English at grade C) and above or equivalent NVQ level 3 or equivalent knowledge and experience or willing to work towards L2 RSA/OCR or equivalent experience

**Desirable**

- IT related qualification( CLAIT plus or ECDL) NVQ Customer Service L2 L2 Medical terminology Statutory and Mandatory training as per Health Board policy

## Documents

- [jdps english (pdf, 184.4kb)](https://www.healthjobsuk.com/documents?vdoc=10625161)
- [sdmp cymraeg (pdf, 344.4kb)](https://www.healthjobsuk.com/documents?vdoc=10625162)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [oh form - ig ffurflen (docx, 100.4kb)](https://www.healthjobsuk.com/documents?vdoc=10625163)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.