# Support Secretary

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-secretary/2ddbee89-74c4-49aa-b121-f1bb9902679c
- **Markdown:** https://www.jobclerk.com/job/support-secretary/2ddbee89-74c4-49aa-b121-f1bb9902679c.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Glan Clwyd Hospital
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 13.5 hours per week
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-09-02T14:03:57.377Z
- **Source information URL:** https://www.healthjobsuk.com/job/Bodelwyddan/Betsi_Cadwaladr_University_Health_Board/Support_Secretary/Support_Secretary-v8247282
- **Application URL:** https://apps.trac.jobs/job-advert/8247282?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

The post holder will support the delivery of a comprehensive high quality medical secretarial administrative service.

Working as part of a team the post holder will be required to provide an efficient and effective secretarial service to the team, supporting the delivery of a high quality service to patients and staff.

Applicants must be extremely flexible to meet the needs of the service, have a pleasant personality and a positive approach to their work. Applicants must also have a good standard of education, be adaptable and have good organisational skills.

Sufficient medical secretarial experience and knowledge of the Patient Administration System (WPAS) is essential.

### Main duties of the job

The main duties of role will involve typing/formatting clinic letters and reports from dictated materials, promptly and efficiently, ensuring accuracy.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

It is essential that candidates have advanced keyboard skills and audio typing/word processing qualifications, with a working knowledge of Microsoft Office packages. Candidates should also have a good standard of education, excellent communication skills and a knowledge of medical terminology.

The post holder will also be required to be part of the wider admin team and assist with the general administrative support to the service as required.

### Applicant requirements

Welsh language skills are desirable

## Person Specification

### Skills

**Essential**

- Communicate professionally and effectively with staff at all levels, verbally and in writing
- Able to use Microsoft Office
- Experienced in planning organising and prioritise own workload
- Flexible and adaptable to changing service demands

**Desirable**

- Minute-taking skills

### Knowledge

**Essential**

- Evidence of Continual Personal development
- Ability to deal with sensitive information

**Desirable**

- Knowledge of NHS organisations
- Medical terminology

### Experience

**Essential**

- Knowledge of a range of administrative processes
- Experience of working in a busy office

**Desirable**

- Experience of working within the NHS

### Qualifications

**Essential**

- NVQ Business Administration L3 or equivalent experience
- RSA /OCR level 2 or equivalent experience (must be a proficient user of Microsoft word.
- T related qualification CLAIT plus /ECDL or equivalent

**Desirable**

- NVQ Customer Service L3

## Documents

- [english (pdf, 216.4kb)](https://www.healthjobsuk.com/documents?vdoc=10573500)
- [sdmp cymraeg (pdf, 376.4kb)](https://www.healthjobsuk.com/documents?vdoc=10573501)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [oh form - ig ffurflen (docx, 100.5kb)](https://www.healthjobsuk.com/documents?vdoc=10559088)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.