# Support Secretary in Trauma & Orthopaedics > NHS job listing from Job Clerk for West Suffolk NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-secretary-in-trauma-and-orthopaedics/129be552-e98b-414b-96f6-e875b01ae834 - **Markdown:** https://www.jobclerk.com/job/support-secretary-in-trauma-and-orthopaedics/129be552-e98b-414b-96f6-e875b01ae834.md ## Summary - **Status:** Live - **Employer:** West Suffolk NHS Foundation Trust - **Town:** Bury St Edmunds - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per annum, pro rata - **Contract type:** Fixed term: 12 months (12 months) - **Employment type:** Full time - 37.5 hours per week (Mon - Friday ; 7.5 hours daily flexible working considered as per trust policy - to be agreed) - **Closing date:** 2026-06-19T23:59:00.000Z - **Posted:** 2026-06-05T10:13:15.902Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Suffolk/Bury_St_Edmunds/West_Suffolk_NHS_Foundation_Trust/Trauma_Orthopaedics_Surgical_Division/Trauma_Orthopaedics_Surgical_Division-v8061738 - **Application URL:** https://apps.trac.jobs/job-advert/8061738?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.wsh.nhs.uk ## Job Content ### Job overview ### Band 3 Support Secretary ### Trauma & Orthopaedic Department - West Suffolk Hospital ### 37.5 hours per week - Monday to Friday We are seeking an ambitious candidate to join the Orthopaedic Department here at the West Suffolk Hospital as a support secretary. The post holder will be responsible for providing a high level of comprehensive secretarial and administrative support to the Orthopaedic Department. As well as having the required typing qualifications you will also have excellent telephone skills and be able to demonstrate the ability to communicate appropriately with patients, relatives and professional staff within the department. The successful applicant will also be required to cross cover for colleagues during periods of leave. For further information or to arrange a visit please contact: Sue Clark, Operational Co-Ordinator on 01284 713031 ### Main duties of the job The successful post holder will be responsible for the following; - Transcribing dictation and actioning clinic outcomes · Dealing with patient enquiries · Attending meetings · Clinic changes · Monitoring departmental pools and actioning messages The above list covers some of the duties within this role. This vacancy is initially for a fixed term of 12 months and has arisen due to the addition of 2 new Orthopaedic Consultants This post is 37.5 hours spread over 4 or 5 days a week - this can be negotiated with the suitable applicant ensuring it covers the service. ### Detailed job description and main responsibilities Please see the attached copy of the Job Description With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are. Join us. What will you #BeKnown for? ## Job Details We are seeking an ambitious candidate to join the Orthopaedic Department here at the West Suffolk Hospital as a support secretary. The post holder will be responsible for providing a high level of comprehensive secretarial and administrative support to the Orthopaedic Department. As well as having the required typing qualifications you will also have excellent telephone skills and be able to demonstrate the ability to communicate appropriately with patients, relatives and professional staff within the department. The successful applicant will also be required to cross cover for colleagues during periods of leave. For further information or to arrange a visit please contact: Sue Clark, Operational Co-Ordinator on 01284 713031 ## Job Description The successful post holder will be responsible for the following; Transcribing dictation and actioning clinic outcomes · Dealing with patient enquiries · Attending meetings · Clinic changes · Monitoring departmental pools and actioning messages The above list covers some of the duties within this role. This vacancy is initially for a fixed term of 12 months and has arisen due to the addition of 2 new Orthopaedic Consultants This post is 37.5 hours spread over 4 or 5 days a week - this can be negotiated with the suitable applicant ensuring it covers the service. ## Responsibilities Please see the attached copy of the Job Description With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be. We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are. Join us. What will you #BeKnown for? ## Person Specification ### Personal qualities **Essential** - - Clear and precise communication skills verbally and in written format - - Good telephone manner - - Calm under pressure - - Able to meet deadlines - - Good interpersonal skills - - Good organisational skills - - Friendly and helpful manner - - Caring attitude - - Attention to detail - - Ability to work on own initiative or part of a team - - Flexible approach to working hours and duties - - Able to demonstrate an understanding of issues relating to confidentiality - - Proven record of good timekeeping and attendance ### Skills and abilities **Essential** - - Audio Typing - - Touch Typing - - Microsoft Office - - Excel - - Accurate Key Board Skills - - Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe. **Desirable** - - Knowledge of the Hospital Administration System - - Understanding of Databases ### Experience and knowledge **Essential** - - Previous experience as Secretary - - Audio Typist **Desirable** - - Previous NHS or related environment - - Medical Terminology - - Some customer care experience ### Education and qualifications **Essential** - - RSA II Typing, Word or Equivalent - - Proven Computer literacy - - Good Standard of General Education (including Maths and English) **Desirable** - Amspar certificate or diploma ## Documents - [job description (pdf, 396.5kb)](https://www.healthjobsuk.com/documents?vdoc=10352067) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.