# Support Secretary, Colorectal > NHS job listing from Job Clerk for University Hospitals Coventry and Warwickshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-secretary-colorectal/55254001-1587-452a-813a-f61211a8876e - **Markdown:** https://www.jobclerk.com/job/support-secretary-colorectal/55254001-1587-452a-813a-f61211a8876e.md ## Summary - **Status:** Live - **Employer:** University Hospitals Coventry and Warwickshire NHS Trust - **Location:** University Hospital - **Workplace type:** onsite - **Profession:** Medical secretary - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 30 hours per week - **Closing date:** 2026-10-14T22:59:00.000Z - **Posted:** 2026-09-30T09:30:42.040Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/University_Hospitals_Coventry_Warwickshire_NHS_Trust/Colorectal_Surgery/Colorectal_Surgery-v8330888 - **Application URL:** https://apps.trac.jobs/job-advert/8330888?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhcw.nhs.uk ## Job Content ### Job overview To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism Please be advised that sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. ### Main duties of the job - Provide an administrative and secretarial service to the clinical team. - Act as the first point of contact for dealing with enquiries and take appropriate action as necessary liaising with others as appropriate. Be responsible for providing and receiving complex and sensitive information. - Support with the management of clinics for the Colorectal Consultants and registrars, including the booking, rescheduling and cancelling of appointment - Support with the Colorectal TWW Service – i.e finding rooms/building clinics. ### Detailed job description and main responsibilities - Managing dictation, ensuring clinical correspondence is quality checked and sent out in a timely manner - Implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived. - Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity. - Ensuring all clinical events are ‘cashed up’ in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made). - Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived. - Management of post within the department. - Booking and re-scheduling of clinic appointments where necessary. - Managing dictation, ensuring clinical correspondence is quality checked and sent out in a timely manner - Implementing and maintaining both manual and electronic filing systems and databases as required by the department, ensuring all documents are accurately and appropriately archived. - Process referrals to the department including generating waiting lists, booking and coordinating of appointment or procedures and coding of activity. - Ensuring all clinical events are ‘cashed up’ in an appropriate time scale with appropriate outcomes (e.g. discharge or follow up appointments made). - Undertaking filing, photocopying, and scanning as necessary, ensuring all documents are accurately and appropriately archived. - Management of post within the department. - Booking and re-scheduling of clinic appointments where necessary. For further details of the role please see the attached job description. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - - Good organisational skills. - Sound decision making skills. - Able to present information to others. - Excellent level of verbal and written communication. - Able to use judgement and initiative to provide information and support. - Able to apply tact and sensitivity to establish trust and confidence. - Empathetic approach to dealing with and resolving enquiries. - Able to analyse problems and initiate appropriate solutions effectively - Able to manage difficult and distressing situations effectively. - Able to compose correspondence and reports ### Knowledge **Essential** - - Thorough working knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. - Good understanding of general office working procedures. **Desirable** - - Awareness of current issues within the NHS. ### Experience **Essential** - - Experience of working in a busy administrative environment. - Experience in a customer facing role. - Experience of NHS systems used to schedule appointments. ### Qualifications **Essential** - - ECDL or equivalent. - NVQ3 in Business Administration or Customer Care or equivalent. - Key Skills level 2 in Literacy or equivalent. ### Commitment to Trust Values and Behaviours **Essential** - - Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) - Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience ## Documents - [candidate guide (pdf, 10.3mb)](https://www.healthjobsuk.com/documents?ddoc=2471) - [job description and personal specification (pdf, 480.3kb)](https://www.healthjobsuk.com/documents?vdoc=10655223) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.