# Support Medical Secretary > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-medical-secretary/f36a2b89-8375-40d5-af61-f223a0ba3e2d - **Markdown:** https://www.jobclerk.com/job/support-medical-secretary/f36a2b89-8375-40d5-af61-f223a0ba3e2d.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** 8 months (Fixed term contract end date: 31/12/2026) - **Employment type:** Full time - 37.5 hours per week (Monday - Friday (cannot be worked over 4 days)) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-08T11:51:55.253Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Newcastle/University_Hospitals_North_Midlands_NHS_Trust/Cardiothoracic/Cardiothoracic-v8065958 - **Application URL:** https://apps.trac.jobs/job-advert/8065958?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The successful candidate will be required to support  in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, Medical secretary to Cardiothoracic consultants, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing correspondence within performance targets as appropriate. ### Main duties of the job The post holder will be based at a UHNM site.  The post holder will have a Consultant(s) allocated to them.  They will also provide support for the MDT Co-ordinator. The post holder is required to support the Team Leader Medical Secretary in the delivery of a comprehensive administrative service to a specialty team.  This will involve management for, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate. This role is a medical secretary role and includes all office duties, typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft, Careflow, IPortal, along with other office based duties. This is not an exhaustive list of roles and responsibilities. We are looking to appoint a  Medical Secretary/MDT Co-ordinator to join the Diabetes and Endocrinology Secretarial team.   You will have experience of  administration duties and dealing with members of the public. The ideal candidate will have: - Excellent communication skills - Outstanding empathy and compassion - Able to use their own initiative - Organisational Skills - Experience of UHNM hospital systems e.g. Careflow, e-referrals, iportal - Experience of Microsoft Office packages - Clinical typing experience - Understanding of clinics and appointments ### Detailed job description and main responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The successful candidate will be required to support in the delivery of a comprehensive administrative service. This will involve inpatient and outpatient waiting list management for a speciality, Medical secretary to Cardiothoracic consultants, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing correspondence within performance targets as appropriate. ## Job Description The post holder will be based at a UHNM site. The post holder will have a Consultant(s) allocated to them. They will also provide support for the MDT Co-ordinator. The post holder is required to support the Team Leader Medical Secretary in the delivery of a comprehensive administrative service to a specialty team. This will involve management for, communicating appointment and admission related information to patients and carers and/or typing correspondence as appropriate. This role is a medical secretary role and includes all office duties, typing letters, clinic alterations, answering telephone calls, using software packages such as Microsoft, Careflow, IPortal, along with other office based duties. This is not an exhaustive list of roles and responsibilities. We are looking to appoint a Medical Secretary/MDT Co-ordinator to join the Diabetes and Endocrinology Secretarial team. You will have experience of administration duties and dealing with members of the public. The ideal candidate will have: Excellent communication skills Outstanding empathy and compassion Able to use their own initiative Organisational Skills Experience of UHNM hospital systems e.g. Careflow, e-referrals, iportal Experience of Microsoft Office packages Clinical typing experience Understanding of clinics and appointments ## Responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. ## Person Specification ### Experience **Essential** - Experience in UHNM hospital systems - Secretarial/clerical background - 2 years experience in an administration role - Experience of working as part of a team **Desirable** - RTT & pathways - Audio typing experience ### Qualifications **Essential** - 5 or more GCSE A-C or equivalent **Desirable** - Administration/secretarial qualification ### Knowledge & Skills **Essential** - Knowledge of Microsoft Office package - Ability to prioritise workload in response to service need **Desirable** - Knowledge of medical terminology ## Documents - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [medical secretary jd/ps (pdf, 896.5kb)](https://www.healthjobsuk.com/documents?vdoc=10356785) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.