# Support Medical Secretary > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/support-medical-secretary/b83865fa-4040-4491-8ceb-9a1ac2a2d19d - **Markdown:** https://www.jobclerk.com/job/support-medical-secretary/b83865fa-4040-4491-8ceb-9a1ac2a2d19d.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** 6 months (Fixed term end date: 31/12/2026) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-17T23:59:00.000Z - **Posted:** 2026-07-03T13:31:09.046Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/StokeonTrent/University_Hospitals_North_Midlands_NHS_Trust/Trauma_Orthopaedics/Trauma_Orthopaedics-v8131124 - **Application URL:** https://apps.trac.jobs/job-advert/8131124?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. Employers should note that visa applications are assessed against the Immigration Rules in force at the time of application. There is no guarantee that roles meeting current eligibility or salary thresholds will continue to do so in future The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers and typing correspondence and/or transcribing and typing up of minutes as appropriate. ### Main duties of the job The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority.  The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. ### Detailed job description and main responsibilities The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will be required to support the Medical Secretary Team Leader and specialty team in the delivery of inpatient waiting list management, taking into account application of national RTT rules and to assist in the appropriate utilisation of theatres. The post holder will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. Employers should note that visa applications are assessed against the Immigration Rules in force at the time of application. There is no guarantee that roles meeting current eligibility or salary thresholds will continue to do so in future The post holder is required to support the Medical Secretary Team Leader in the delivery of a comprehensive administrative service to a specialty team. This will involve inpatient waiting list management for a specialty, in accordance with the Patient Access Policy, communicating appointment and admission related information to patients and carers and typing correspondence and/or transcribing and typing up of minutes as appropriate. ## Job Description The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department. The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. ## Responsibilities The post holder will take direction from the Medical Secretary Team Leader and Operational Services Manager for the day to day running of the service. The post holder will have work delegated to them by the Medical Secretary Team Leader and will be responsible for their own time management and will prioritise own workload ensuring that clinical letters are accurately typed in chronological order/clinical priority. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will be required to support the Medical Secretary Team Leader and specialty team in the delivery of inpatient waiting list management, taking into account application of national RTT rules and to assist in the appropriate utilisation of theatres. The post holder will be responsible for sorting and distributing incoming/outgoing information in a timely manner and ensuring that patients notes are requested and provided in a timely manner. The post holder will liaise with the medical team and appointments department to arrange, cancel or alter clinical commitments to contribute to the smooth running of the department The post holder will be responsible for communicating information, both written and verbal, with patients, staff and carers requiring tact and diplomacy. The post holder will also be responsible for handling telephone and other communications with sensitivity and confidentiality using personal judgement and acquired knowledge to assess each situation and to deal with accordingly. ## Person Specification ### Desirable **Essential** - Good communication - Use own initiative **Desirable** - Intrapersonal skills - Positive mindset ### Essenital **Essential** - Achieved Grade - Previous experience in an admin/med sec role **Desirable** - Able to prioritise workload - Able to work on own or part of a team ## Documents - [jd (pdf, 781.8kb)](https://www.healthjobsuk.com/documents?vdoc=10428431) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.