# Support medical secretary

> NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-medical-secretary/98fc1364-82bc-402f-97f2-9d3c94fccb5a
- **Markdown:** https://www.jobclerk.com/job/support-medical-secretary/98fc1364-82bc-402f-97f2-9d3c94fccb5a.md

## Summary

- **Status:** Live
- **Employer:** The Dudley Group NHS Foundation Trust
- **Location:** Russells Hall Hospital
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 18 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- **Closing date:** 2026-10-28T23:59:00.000Z
- **Posted:** 2026-10-14T11:40:08.126Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Pain_Management/Pain_Management-v8341927
- **Application URL:** https://apps.trac.jobs/job-advert/8341927?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dudleygroup.nhs.uk

## Job Content

### Job overview

We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative and typing duties within the Pain Management Department. You should have a meticulous approach to work and excellent communication skills to support our team of existing Medical Secretarial and administrative team.

### Main duties of the job

To provide a support medical secretarial service within the Directorate. To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.

Dealing with enquiries from the patients/relatives, general practitioners and individual departments . Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention.

General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks.

### Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

## Person Specification

### Desirable

**Desirable**

- Previous experience / knowledge of speciality and proficient in the use of PAS systems

### Essential

**Essential**

- GCSE or equivalent in English and Maths - grade C or above
- Business Administration NVQ Level 3 or equivalent experience in a clerical environment
- Proven experience of working in administration, producing accurate documents to a high standard of presentation
- OCR/RSA II Typing or equivalent
- Medical Audio Typing/Transcription

## Documents

- [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862)
- [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861)
- [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991)
- [job description (pdf, 432.6kb)](https://www.healthjobsuk.com/documents?vdoc=10666219)
- [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026)
- [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858)
- [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413)
- [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859)
- [person specification (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?vdoc=10666220)
- [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274)
- [rn, rm and ahp career development opportunities (pdf, 396.1kb)](https://www.healthjobsuk.com/documents?edoc=2297)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.