# Support Medical Secretary

> NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-medical-secretary/331366f7-3ba4-4bcc-ba88-228177c18275
- **Markdown:** https://www.jobclerk.com/job/support-medical-secretary/331366f7-3ba4-4bcc-ba88-228177c18275.md

## Summary

- **Status:** Live
- **Employer:** Cwm Taf Morgannwg University Health Board
- **Town:** Cardiff
- **Region:** Cardiff
- **Country:** Wales
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 14 hours per week
- **Closing date:** 2026-06-21T23:59:00.000Z
- **Posted:** 2026-06-15T08:52:12.958Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merthyr_Tydfil/Pontyclun/Cwm_Taf_Morgannwg_University_Health_Board/Cardiology_Heart_Failure/Cardiology_Heart_Failure-v8082230
- **Application URL:** https://apps.trac.jobs/job-advert/8082230?ShowJobAdvert=&feedid=9002
- **Employer website:** https://ctmuhb.nhs.wales

## Job Content

### Job overview

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Heart Failure service based at the Royal Glamorgan Hospital.

The post holder will be required to work within a team using their own initiative and demonstrate excellent communication and organisational skills.

### Main duties of the job

The main purpose of this role will be to provide secretarial duties such as audio typing of medical correspondence, mail and filing duties, managing patient pathways and liaising with staff, patients, relatives/carers and external partners.

A good understanding of the principles of Referral to Treatment guidelines is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

### Detailed job description and main responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents section.

## Job Details

The Specialty Medicine Directorate are looking to appoint an enthusiastic and suitably qualified Support Medical Secretary to support the Heart Failure service based at the Royal Glamorgan Hospital.

The post holder will be required to work within a team using their own initiative and demonstrate excellent communication and organisational skills.

## Job Description

The main purpose of this role will be to provide secretarial duties such as audio typing of medical correspondence, mail and filing duties, managing patient pathways and liaising with staff, patients, relatives/carers and external partners.

A good understanding of the principles of Referral to Treatment guidelines is also required and an empathetic approach to customer care, therefore an excellent telephone manner will need to be demonstrated.

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom.

## Responsibilities

You will be able to find a full Job Description and Person Specification attached within the supporting documents section.

## Person Specification

### Experience

**Essential**

- Previous experience in a secretarial role within a health setting.
- Experience of working in a busy office environment.
- Ability to prioritise and manage own workload.

**Desirable**

- Previous NHS experience
- Knowledge of NHS/Health Board applications, i.e. WPAS

### Qualifications

**Essential**

- RSA/OCR Level III or equivalent level of knowledge, skills and experience.
- Good standard of education.

**Desirable**

- Knowledge of medical terminology.
- Medical Secretary qualification eg. AMSPAR, ECDL.

### Aptitude and Abilities

**Essential**

- Excellent keyboard and audio typing skills
- Excellent communication and telephone skills.
- Excellent organisational and time management skills.
- Confidentiality and diplomacy.

**Desirable**

- Welsh language speaking/listening skills at Level 3 or above
- Ability to work on own initiative and as part of a team.

## Documents

- [jdps english (docx, 156.7kb)](https://www.healthjobsuk.com/documents?vdoc=10374549)
- [sdmp cymraeg (docx, 162.6kb)](https://www.healthjobsuk.com/documents?vdoc=10374548)
- [employee benefits (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2345)
- [oh form - ig ffurflen (doc, 147.5kb)](https://www.healthjobsuk.com/documents?vdoc=10374547)
- [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
