# Support Medical Secretary - Pain Management

> NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-medical-secretary-pain-management/9e4bad25-acab-4138-9a8f-705cd1c4f9d6
- **Markdown:** https://www.jobclerk.com/job/support-medical-secretary-pain-management/9e4bad25-acab-4138-9a8f-705cd1c4f9d6.md

## Summary

- **Status:** Live
- **Employer:** The Dudley Group NHS Foundation Trust
- **Location:** Russells Hall Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per Annum Pro Rata
- **Contract type:** Permanent: 18 hours per week
- **Employment type:** Part time - 18 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- **Closing date:** 2026-09-01T22:59:00.000Z
- **Posted:** 2026-08-18T10:40:57.281Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Pain_Management/Pain_Management-v8209838
- **Application URL:** https://apps.trac.jobs/job-advert/8209838?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dudleygroup.nhs.uk

## Job Content

### Job overview

SUPPORT MEDICAL SECRETARY - PAIN MANAGEMENT

PERMANENT PART TIME - 18 HOURS PER WEEK

We are looking for a highly motivated and enthusiastic Support Medical Secretary to provide administrative and typing duties within the Pain Management Department. You should have a meticulous approach to work and excellent communication skills to support our team of existing Medical Secretarial and administrative team.

### Main duties of the job

To provide a support medical secretarial service within the Directorate. To undertake accurate audio/copy typing of medical correspondence and general administration for the Consultants and their teams. This will include highly sensitive and complex medical terminology with a need for confidentiality.

Dealing with enquiries from the patients/relatives, general practitioners and individual departments . Reassuring patients (carers/relatives if appropriate) waiting for appointments, test results and commencement of treatment. Assessing priorities, making and re-arranging appointments or passing messages on to the Medical Team for further attention.

General admin duties including photocopying, filing, bring forward system for investigation filing system, answering the telephone and other office duties, including the requisition and maintenance of adequate stationery stocks.

### Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

## Person Specification

### Experience

**Essential**

- Proficient in the use of Microsoft Word

**Desirable**

- Proficient in the use of Microsoft Office
- Previous experience as a Medical Secretary
- Evidence of researching position applied for

### Knowledge & Training

**Essential**

- Knowledge of medical terminology
- Willing to undertake training to meet the requirements of the role in an ever-changing NHS

**Desirable**

- Knowledge of hospital Patient Administration System(s)

### Qualifications & Education

**Essential**

- OCR/RSA II Typing or equivalent
- Medical Audio Typing/Transcription
- GCSE or equivalent Grade C or above in English Language

**Desirable**

- AMSPAR Diploma
- ECDL (European Computer Driving Licence

### Communication & Relationship Skills

**Essential**

- Ability to work as part of a team
- Effective oral and written communication skills

## Documents

- [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862)
- [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861)
- [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991)
- [job description (pdf, 432.6kb)](https://www.healthjobsuk.com/documents?vdoc=10522000)
- [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026)
- [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858)
- [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413)
- [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859)
- [person specification (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?vdoc=10522001)
- [flexible working poster (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2911)
- [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274)
- [rn, rm and ahp career development opportunities (pdf, 396.1kb)](https://www.healthjobsuk.com/documents?edoc=2297)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.