# Support Co-ordinator Apprentice

> NHS job listing from Job Clerk for Cardiff and Vale University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/support-co-ordinator-apprentice/dd35c212-490e-492e-bf12-19c1483d964a
- **Markdown:** https://www.jobclerk.com/job/support-co-ordinator-apprentice/dd35c212-490e-492e-bf12-19c1483d964a.md

## Summary

- **Status:** Live
- **Employer:** Cardiff and Vale University Health Board
- **Town:** Cardiff
- **Region:** Cardiff
- **Country:** Wales
- **Profession:** Administrative and IT
- **Salary:** £18,624 per annum
- **Contract type:** Fixed term: 15 months (Apprenticeship - 15 months from start date)
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-07-23T23:59:00.000Z
- **Posted:** 2026-07-17T10:52:01.070Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Cardiff_Vale_University_Health_Board/Admin_Apprenticeship/Admin_Apprenticeship-v8098053
- **Application URL:** https://apps.trac.jobs/job-advert/8098053?ShowJobAdvert=&feedid=9002
- **Employer website:** https://cavuhb.nhs.wales

## Job Content

### Job overview

An exciting opportunity has arisen for an Apprentice Administrator to join our busy Gynaecology team. This role will provide valuable experience in a healthcare setting, supporting the smooth running of clinics and helping to deliver a high-quality service to patients. Key responsibilities include: Preparing clinic notes and supporting clinic set-up Answering telephone calls and responding to patient queries in a professional and timely manner Providing general administrative support to the team Updating patient records and managing data accurately  We are looking for someone who:  Is organised and reliable, with good attention to detail Has strong communication skills and a professional manner Is keen to learn and develop within an NHS environment Can work effectively as part of a team  This is a great opportunity to gain hands-on experience while developing key administrative skills within a supportive team.

This post is fixed term for 15 months from start date due to apprenticeship contract.

### Main duties of the job

Your role will provide administrative assistance to the clinic coordinators which will include booking & cancelling of patient appointments, locating and preparing patient notes and greeting patients on reception.  Acting as first contact for enquiries, in person and by phone, taking messages and redirecting them to the appropriate section or member of staff and other general administration duties.

To attend regular review meetings with the supervisor and assessor, leading to an Apprenticeship Qualification in Digital Skills for Business Level 2.

This qualification consists of:

- Apprenticeship Level 2 Diploma in Digital Skills for Business
- Agored Diploma in Digital Skills for Business (QCF)
- Level 1 Essential Skills
- Prentis-iaith Welsh Language Development

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

For further details on these aspects of the job role please see job description and person specification.

Please note if you are already degree qualified you will be ineligible to apply due to Welsh Government funding criteria on the level 2 qualification.

The ability to speak Welsh is desirable for this role; Welsh and/or English speakers are equally welcome to apply.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

## Person Specification

### Experience

**Essential**

- Knowledge of Microsoft Packages

**Desirable**

- Work Experience

### Qualifications

**Essential**

- Minimum of 5 GCSEs (Grades A-C) including Maths and English

### Skills & Abilities

**Essential**

- Good Communication Skills / Ability to Work as part of a team

### Personal Attributes

**Essential**

- Self Motivated & Enthusiastic / Flexibility regarding shift pattern

## Documents

- [jdps (docx, 113.0kb)](https://www.healthjobsuk.com/documents?vdoc=10391932)
- [oh form - ig ffurflen (docx, 102.5kb)](https://www.healthjobsuk.com/documents?vdoc=10391933)
- [guidance notes for applicants nov25 (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2843)
- [shaping our future wellbeing strategy (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2852)
- [shaping our future wellbeing strategy (pdf, 2.3mb)](https://www.healthjobsuk.com/documents?edoc=2851)
- [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1630)
- [croeso i fwrdd iechyd prifysgol caerdydd a’r fro (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2422)
- [welcome to cardiff and vale university health board (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?edoc=2421)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.