# Subject Access Request Officer > NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/subject-access-request-officer/7ad597df-513f-4c15-a326-da91c77bc75b - **Markdown:** https://www.jobclerk.com/job/subject-access-request-officer/7ad597df-513f-4c15-a326-da91c77bc75b.md ## Summary - **Status:** Live - **Employer:** St George's University Hospitals NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 Per annum pro rata inclusive of HCAS (inner London) - **Contract type:** Secondment: 12 months - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-23T23:59:00.000Z - **Posted:** 2026-07-09T15:12:19.339Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Tooting/St_Georges_University_Hospitals_NHS_Foundation_Trust/Health_Records/Health_Records-v8083213 - **Application URL:** https://apps.trac.jobs/job-advert/8083213?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.stgeorges.nhs.uk ## Job Content ### Job overview To manage the receipt and processing of Subject Access Request (SAR) applications from start to fulfilment. To ensure that all Subject Access Requests are processed and fulfilled in a timely and accurate fashion in line with legislation and its strict deadlines. Dealing with a variety of enquiries both verbal and written in a highly professional and efficient manner to medical and admin colleagues, customers and third parties. ### Main duties of the job Provide efficient, effective and timely administration of access requests including opening and sorting post, logging new requests onto the AMS SAR Portal and sending acknowledgements. Draft and type correspondence, spreadsheets and other documents of a highly confidential nature, including adapting standard templates to meet individual circumstances. Send and receive sensitive information within and outside the Trust securely and without delay, using both the Trust’s own encryption systems and those of other organisations. Carry out full investigations in order to locate missing health records or clinical information required to fulfil any request and to support colleagues with investigations and litigations. To ensure that all work sent to patient is quality checked, Ensure that all sensitive information is approved by clinical staff before sending out information. Prioritise and manage workload under own supervision ensuring deadlines are maintained. Make/answer telephone calls/enquiries and take appropriate action including giving (or withholding) potentially complex and sensitive data as appropriate. This may include liaison with claimant solicitors, patients, family members, staff and others who may be distressed or emotional. ### Detailed job description and main responsibilities **Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification** ** The vacancy may close earlier than the advised date, depending on the volume of applicants** ## Person Specification ### Other **Essential** - Good command of spoken and written English - Excellent verbal communication skills and ability to be tactful and sensitive when required - Motivated and enthusiastic - Understanding of Equal Opportunities Trust policy - Has personal integrity - Has the drive to achieve desired outcomes - Good time management ### Skills **Essential** - Excellent communication and interpersonal skills - Excellent planning and organisational skills - Ability to embrace and adapt to change, supporting others if needed - Able to deal with the pressures associated with working to clear deadlines that attract financial penalties for the trust if not adhered to - Confident in prioritising own workload - Understand when to use escalation route - Can demonstrate evidence of self-learning - Good attention to detail and ability to concentrate for long periods of time - Able to undertake instructions from senior staff members ### Knowledge **Essential** - IT literate - Good Knowledge of Access to Health Records, UK GDPR & Data Protection, Freedom of Information and Mental Capacity Act - Working in a pressure associated environment - Knowledge of administration duties associated with a health records department - Knowledge process of mental health & children and the guidelines around releasing patient information **Desirable** - Experience of data input - Ability to integrate and work well as part of a team - Basic understanding of the NHS - Knowledge of a health records department - Basic understanding of mental health & child’s record releasing ### Experience **Essential** - NHS experience in an administrative role **Desirable** - Cerner, iFIT, DATIX/ AMS EPR and Legacy PAS - Excel and Word to intermediate level ### Qualifications and Training **Essential** - 5 GCSEs or equivalent experience - Willing to undertake any further study to enhance ability to carry out job role more efficiently **Desirable** - Evidence of further study - Other appropriate qualifications or courses ## Documents - [function sar officer (pdf, 200.6kb)](https://www.healthjobsuk.com/documents?vdoc=10375690) - [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411) - [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045) - [job description / person specification (pdf, 135.1kb)](https://www.healthjobsuk.com/documents?vdoc=10375689) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.