# Study Support Service Officer > NHS job listing from Job Clerk for Manchester University NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/study-support-service-officer/6f54ff75-ab23-40fe-b9c5-36cd244c2c93 - **Markdown:** https://www.jobclerk.com/job/study-support-service-officer/6f54ff75-ab23-40fe-b9c5-36cd244c2c93.md ## Summary - **Status:** Archived / closed - **Employer:** Manchester University NHS Foundation Trust - **Location:** Manchester Royal Infirmary - **Workplace type:** hybrid - **Profession:** Officer (discipline unspecified) - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 Per Annum, pro rata - **Contract type:** 12 months (fixed term) - **Employment type:** Full time - 37.5 hours per week (Hybrid working permitted (3 days office-based, 2 days home-based)) - **Closing date:** 2026-09-14T22:59:00.000Z - **Posted:** 2026-09-08T11:31:19.854Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Manchester/Manchester_University_NHS_Foundation_Trust/Research_Innovation/Research_Innovation-v8264733 - **Employer website:** https://www.mft.nhs.uk ## Job Content ### Job overview The Study Support Service Officer will assume a key support position in the Regional Research Delivery Network (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, which serves as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. We are offering this opportunity for the right person to work across the North West with a base site in either Liverpool or Manchester working across both sites as required. In this vital 12-month Band 5 role, secondments will also be considered , you'll be at the heart of our Study Support Service. You will bridge the gap between regional partners, clinical teams, and global research sponsors to ensure health studies launch and run smoothly across our region. ### Main duties of the job As a Study Support Service Officer, you will play a key role in facilitating the initiation and delivery of high-quality health and care research across the region in line with NIHR RDN Standard Operating Procedures. You will maintain and interpret portfolio management data systems, supporting costing and attribution activities, data integrity, and compliance with the DHSC RDN Portfolio Policy (Terms and Conditions). Working collaboratively with internal teams, regional partners, commercial/non-commercial sponsors, and investigators, you will provide essential administrative and operational coordination for specialty groups, events, and performance tracking. Additionally, you will support digital recruitment innovations, champion continuous service improvement, and ensure patient and public interests remain central to research delivery.. ### Detailed job description and main responsibilities IMPORTANT CANDIDATE INFORMATION To find out more about the key responsibilities and the specific skills and experience you’ll need for this role, take a look at the Job Description & Person Specification attachments under the ‘Documents to download’ heading. Explore ‘Inside MFT – Your Candidate Place’ To help you feel confident, prepared and fully informed before you apply, we invite you to explore Inside MFT – Your Candidate Place. This welcoming one‑stop hub gives you a real sense of who we are, what we stand for, how we reward and support you, and the many ways we care for you as you care for others. You’ll also find practical hints and tips for submitting a great application, along with the essential information you need to know before you apply. To access ‘Inside MFT – Your Candidate Place’, simply click on the relevant PDF document under the ‘Documents to download’ heading and once opened, you can either scan QR code or click on the link provided. Closing vacancy listings early We welcome applications from a wide range of backgrounds and experiences. To help us manage applications fairly and give each one the time it deserves, our adverts may close early if we receive a high level of interest. Early applications are therefore encouraged. Diversity Matters MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below. Use of Artificial Intelligence (AI) in your application Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU, for our patients, our communities, and each other. As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application, especially personal statements and responses to role specific questions is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone. Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application. Disclosure and Barring Service (DBS) check As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone. What is a DBS Check? A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role: Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings. Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role. Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists. Who Needs a DBS Check Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role. The Costs for a DBS At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred. For more information about the cost of the various types of DBS, please visit: https://www.gov.uk/government/news/dbs-fees-are-changing-in-december DBS Update Service Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service. ## Person Specification ### 1 Meets Criteria and 0 Does not Meet Criteria **Essential** - Degree level qualification or equivalent experience - Awareness of research, the NHS and the wider health and care system including associated responsibilities to the public and patients - Knowledge of scientific, research and medical terms commonly used in health and care research - Knowledge of the research study lifecycle - Experience of administration within an organisational environment - Experience of using data systems, including accurate data entry and interpretation of data - Experience of working in a customer-focused role - Experience of working with other people to deliver mutually beneficial outcomes - Ability to communicate clearly with colleagues at all levels and across organisations - Ability to work independently in accordance with SOPs, while supporting the broader activities of a team - Logical approach to problem solving and ability to be objective - Excellent oral, written and presentation skills - Ability to interpret and present complex information - Ability to coordinate and meet targets for project management - Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office - Ability to be tactful and diplomatic - Guided by policies and protocols but applies flexibility when necessary - Meticulous attention to detail, exhibiting thoroughness and efficiency - Acts as a champion for patients, carers, the public and their interests - Constantly strives for improvement - Delivers on commitments and promises - Committed to ongoing learning and development - Professional and friendly approach to interpersonal interactions - Prepared and able to travel to different locations across the region to attend meetings - Enthusiastic and proactive approach to work, bringing a ‘can do’ attitude - Listens to, involves, respects and learns from the contribution of others - Works in accordance with the values of the RDN and the employing NHS Trust **Desirable** - Degree in health or science discipline - Awareness of key RDN customers and their needs - Awareness of governance and legislative framework for clinical research in the NHS ## Documents - [study support service officer (pdf, 920.2kb)](https://www.healthjobsuk.com/documents?vdoc=10578954) - [inside mft – your candidate place (pdf, 306.4kb)](https://www.healthjobsuk.com/documents?edoc=2890) - [study support service officer (job description and personnel specification) (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10578953) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references.