# Study Support Service Manager > NHS job listing from Job Clerk for Guy's and St Thomas' NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/study-support-service-manager/646921a9-dc61-434a-a749-a1bcaaa70907 - **Markdown:** https://www.jobclerk.com/job/study-support-service-manager/646921a9-dc61-434a-a749-a1bcaaa70907.md ## Summary - **Status:** Live - **Employer:** Guy's and St Thomas' NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £58,133 - £65,261 per annum inc. HCAS - **Contract type:** 14 months (Fixed term) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-14T23:59:00.000Z - **Posted:** 2026-06-01T12:52:31.299Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Guys_St_Thomas_NHS_Foundation_Trust/Cross_Specialty_Working/Cross_Specialty_Working-v8036042 - **Application URL:** https://apps.trac.jobs/job-advert/8036042?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.guysandstthomas.nhs.uk ## Job Content ### Job overview The Study Support Service Manager will assume a key leadership position in the Regional RDN (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, which serves as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The role will be entrusted with the delivery of critical services across a defined portfolio of specialties and settings. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services. Central to the role is the cultivation of a robust knowledge base within the assigned portfolio area, achieved through the establishment of communities of practice with relevant study and site delivery teams. By facilitating the exchange of best practices, the post-holder will ensure optimal study performance as required. The role will also work in collaboration with Regional Specialty and Setting Leads, actively engaging in regional and national improvement projects, aligning efforts with strategic objectives, and fostering continuous improvement (CI) across the network. ### Main duties of the job Please refer to the attached Job Description for a full overview of the main duties for this job role. ### Detailed job description and main responsibilities Please refer to the attached Job Description for a full overview of the main responsibilities for this role. ## Job Details The Study Support Service Manager will assume a key leadership position in the Regional RDN (RRDN) Study Support Service, which will be seamlessly integrated within the collective national Study Support Service, which serves as the cornerstone of the NIHR Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability. The role will be entrusted with the delivery of critical services across a defined portfolio of specialties and settings. These encompass pre-approval services such as Planning and Placement Service/national cost and attribution tools, as well as post-approval services including portfolio oversight and on-request services. Central to the role is the cultivation of a robust knowledge base within the assigned portfolio area, achieved through the establishment of communities of practice with relevant study and site delivery teams. By facilitating the exchange of best practices, the post-holder will ensure optimal study performance as required. The role will also work in collaboration with Regional Specialty and Setting Leads, actively engaging in regional and national improvement projects, aligning efforts with strategic objectives, and fostering continuous improvement (CI) across the network. ## Job Description Please refer to the attached Job Description for a full overview of the main duties for this job role. ## Responsibilities Please refer to the attached Job Description for a full overview of the main responsibilities for this role. ## Person Specification ### Skills and Abilities **Essential** - Proven interpersonal skills to work with clinical and management colleagues at all levels across a range of organisations - Strong problem-solving skills, including a proactive approach to identifying and addressing potential future issues - Ability to communicate difficult information both orally and in writing, both internally to colleagues and externally to a range of audiences - Ability to deliver complex projects involving multiple agencies and individuals - Empathetic approach to resolving conflict, with the ability to work with sensitivity and tact - Demonstrable leadership, strategic thinking and planning skills ### Knowledge and Experience **Essential** - Comprehensive understanding of research, the NHS and the wider health and care system including associated responsibilities to the public and patients - Comprehensive understanding of life science industry’s needs and requirements with regard to health and care research - High level of understanding of governance and legislative framework for clinical research in the NHS - Specialist knowledge of RDN Portfolio eligibility (including terms and conditions) and of cost attribution (ACoRD, SoECATs, NCVR) - Knowledge of national systems, structures and processes for supporting clinical research in NHS and non-NHS settings - Understanding of the UK research pathway and funding - Experience of delivering health and care research support services **Desirable** - Professional operational research leadership at system level - Experience of direct line management and managing colleagues to deliver clear objectives and performance targets ### Education and Qualifications **Essential** - Postgraduate qualification (eg. Postgraduate Diploma) in a relevant subject or equivalent level of experience. **Desirable** - Training in project management - Degree in health or science discipline - Evidence of continual professional development ### Values and Personal Qualities **Essential** - Flexible approach to working and enthusiastic attitude towards challenges - Constantly strives for improvement, bringing a 'can do' attitude and seeking out innovation - Meticulous attention to detail, exhibiting thoroughness and efficiency - Acts as a champion for patients, carers, the public and their interests, ensuring the public voice has an impact on RDN activities - Takes a professional approach to all interactions, remaining diplomatic under pressure and fostering a solution-focused environment - Promotes inclusion within and beyond the organisation, listening to, involving, respecting and learning from the contribution of others - Highly motivated with the ability to lead and inspire others, internally and externally to the organisation ## Documents - [study support service manager jd (pdf, 442.2kb)](https://www.healthjobsuk.com/documents?vdoc=10328964) - [frf study support service manager (pdf, 376.6kb)](https://www.healthjobsuk.com/documents?vdoc=10328965) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.